Job PurposeBuild and execute MoonLake's commercial training capability for the potential U.S. launch of sonelokimab in Hidradenitis Suppurativa (HS). This role will create and deliver learning programs that prepare customer-facing teams with the knowledge, skills, and confidence required for launch and sustained in-market excellence.
Your profileMajor Accountabilities- Develop and execute the U.S. commercial training strategy, curriculum, and launch-readiness plan for customer-facing teams.
- Design and deliver new-hire onboarding, disease-state, product, customer engagement, business acumen, market access, and compliant field-execution training.
- Create blended learning experiences using home study, live workshops, virtual learning, field application, certification, and ongoing reinforcement.
- Partner with Sales, Marketing, Medical, Market Access, Patient Services, Legal, Regulatory, Compliance, and Commercial leadership to ensure training is accurate, practical, and aligned.
- Manage training vendors, agencies, faculty, budgets, scopes of work, timelines, and quality standards to deliver programs on time and within plan.
- Own learning content governance, approval workflows, facilitator guides, participant materials, version control, and training records within the LMS.
- Design and administer knowledge checks, skills assessments, certifications, remediation plans, and readiness reporting for commercial leadership.
- Prepare leaders and subject-matter experts through train-the-trainer programs, coaching tools, and consistent facilitation standards.
- Measure training effectiveness using participation, knowledge, confidence, behavior, certification, and business-impact indicators; recommend continuous improvements.
Job RequirementsEducation:- Bachelor's degree required; advanced degree or relevant learning and development certification preferred.
Experience:- 5+ years of pharmaceutical/biotechnology experience, including 3+ years in commercial training, sales training, learning and development, or a closely related role..
Skills/knowledge/behavioural competencies:- Demonstrated experience designing and delivering training for specialty or biologic products; launch experience strongly preferred.
- Strong instructional design, adult learning, facilitation, assessment, coaching, reinforcement, and performance consulting capabilities.
- Experience with LMS platforms, digital learning tools, content development, virtual facilitation, vendor management, and training analytics.
- Ability to translate complex scientific, clinical, access, and commercial information into clear and practical learning; dermatology/immunology experience preferred.
- Excellent project leadership, cross-functional collaboration, compliance judgment, facilitation, and executive communication.
