Chewy

Associate Director, Talent Management

Chewy$149K — $245K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in Talent Management or related enterprise roles
  • Bachelor's in Business Administration, Human Resources, or related field (Master’s preferred)
  • Ability to operate independently on strategic talent initiatives
  • Strong strategic and critical-thinking capabilities
  • Business acumen to translate organizational needs into outcomes
  • Experience advising senior HR and business leaders
  • Proficiency in crafting written communications like white papers is a plus

Responsibilities

  • Shape the enterprise Talent Management strategy and prioritize multi-year goals
  • Lead complex cross-functional initiatives with multiple stakeholders
  • Design, implement, and scale innovative talent practices
  • Integrate AI and emerging tech into strategic talent design
  • Own strategy and roadmap for talent priorities with clear milestones
  • Communicate effectively to build commitment for new talent practices
  • Measure success and use data to enhance talent effectiveness
  • Identify patterns and translate them into insights for enterprise priorities

Benefits

  • Comprehensive insurance (medical, vision, dental, life, disability)
  • Parental leave and family services benefits
  • Backup dependent care and flexible spending accounts
  • Telemedicine services and pet adoption reimbursement
  • Employee assistance program and discounts on pet insurance and Chewy.com
  • Unlimited PTO for exempt salary team members
  • Six paid holidays per year and compliance with paid sick and family leave regulations
Full Job Description
Job Description:

What You'll Do:
  • Help shape the enterprise Talent Management strategy and multi-year priorities
  • Lead highly complex, ambiguous, or cross-functional initiatives that require conceptual thinking, evaluation of interdependencies and tradeoffs, and alignment across multiple stakeholder groups
  • Design, pilot, implement, and scale new talent practices that connect voice of customer, industry trends, and business needs to improve how Chewy assesses, develops, deploys, and retains talent
  • Integrate AI, automation, and emerging technologies into strategic design to improve decision-making and insights, and enable more scalable, data-driven talent practices
  • Own the strategy and roadmap for assigned talent priorities, translating broad objectives into clear plans, decisions, milestones, and measurable outcomes
  • Build commitment to new or enhanced talent practices through effective communication and stakeholder engagement, influence at senior levels, and effective change leadership
  • Establish measures of success, assess the effectiveness and business value of talent practices, and use data and stakeholder feedback to continuously improve them
  • Identify patterns and emerging needs across the organization and translate them into enterprise-level insights, recommendations, or future priorities


What You'll Need:
  • 10+ years of experience in Talent Management or related enterprise roles
  • Bachelor's degree in Business Administration, Human Resources, or related field (Master's preferred)
  • Ability to operate independently on strategic, complex, and high-priority talent work in a fast-paced, evolving environment
  • Strong strategic and critical-thinking skills, including the ability to structure ambiguous problems, evaluate intangible factors, and anticipate broader implications
  • Business acumen and the ability to understand and translate specific organizational needs into outcomes
  • Experience advising and influencing senior HR and business leaders
  • Experience using written narratives such as white papers or memos to communicate recommendations and support decisions is preferred


The base salary range for this role is $149,000 - $245,000.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.


We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

About Chewy

At Chewy, we view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Customers love shopping our wide selection of products including more than 65,000 items (including our Private brands and Healthcare products), which we offer at competitive prices and fast 1-2 day shipping. Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. Chewy is an experience company built on the back of product and technology. Innovation drives our operations and our team is constantly striving to find new and better ways to improve. From an easy-to-navigate website and highly-rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.

Chewy Careers

Join the vibrant team at Chewy, where we offer exceptional job opportunities to advance your career in the dynamic world of e-commerce. As a leading company in the pet industry, Chewy is dedicated to making pet care easier and more enjoyable for pet parents everywhere. Work You’ll Do At Chewy, we are constantly on the lookout for passionate, driven professionals to join our diverse team. Whether you're seeking a position in IT, customer service, marketing, or logistics, Chewy provides a platform for professional growth and innovation in every career path. Our commitment to leadership and diversity training ensures that every team member is equipped with the skills to lead and innovate. By joining Chewy, you will work alongside a team of dedicated professionals who are always pushing the boundaries of what's possible in e-commerce and customer service. Internship and Employment Opportunities Chewy offers a variety of internship and employment opportunities that cater to a wide range of skills and interests. Our internships provide invaluable hands-on experience, helping you to enhance your resume and prepare for a full-time position within our company. Chewy is not just about hiring employees; it's about nurturing future leaders. Benefits and Culture At Chewy, we believe that the well-being of our team is paramount. We offer a comprehensive benefits package that supports the health, financial security, and work-life balance of our employees. Our culture is centered on open communication, respect, and a shared passion for our mission. We celebrate diversity and are committed to creating an inclusive environment for all team members. Innovation and Growth Chewy is at the forefront of innovation in the pet industry. We are constantly exploring new technologies and strategies to enhance our services and expand our market reach. This focus on innovation drives our company's growth and offers our team members numerous opportunities to get involved in exciting projects and advance their careers. Networking and Professional Development We encourage our employees to engage in networking and professional development activities that can enhance their career prospects. Chewy supports various initiatives, including workshops, seminars, and training sessions, to help our team members grow their professional network and develop new skills. Join Our Team Explore the job opportunities at Chewy by searching open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players who are ready to take their career to the next level. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here at Chewy. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Chewy. Chewy is more than a company; it's a community where you can grow your career and make a difference. Join us in our mission to be the most trusted and convenient online destination for pet parents (and partners) everywhere.
Learn more about Chewy
Size
21,300 employees
Market Cap
$15.9 billion
Industry
Net Income
-$174.4 million
Founded
2011
5 Year Trend
+136.6%
Revenue
$6.4 billion
NASDAQ

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