Position SummaryThe Associate Director, HR Delivery position is located in the Washington, DC headquarters and resides in the Office of Human Resources (OHR). The Associate Director, HR Delivery will report to the Chief Human Resources Officer (CHRO) and will serve in a key leadership role, providing strategic direction, oversight, and management for the Performance Management, Total Rewards (including Compensation, Benefits, and Wellness functional areas), and other related OHR talent initiatives. This position will collaborate with senior leaders to align strategic human capital priorities with OHR operations and execution with a focus on continuous process improvement and innovation. The role will partner closely with the CHRO and Division and Office leaders to support the PCAOB's goal of strengthening organizational effectiveness and stewardship to advance our investor protection mission.
Responsibilities- Provide day-to-day strategic and operational leadership and oversight of the Total Rewards function, including Compensation, Benefits, as well as Performance Management and other OHR talent initiatives.
- Partner closely with the CHRO and Division/Office Leaders to ensure organizational alignment between PCAOB's strategic plan and goals with human capital priorities and OHR operations.
- Lead the redesign of the PCAOB's Performance Management process, incorporating a pay for performance strategy and ensuring effective organizational stewardship.
- Drive OHR innovation and modernization, leading the identification of process improvement opportunities, leveraging technology (including Workday), automation, and AI-enabled tools, to drive efficiencies in day-to-day work and reporting capabilities.
- Embed the use of competitive intelligence, analytics, and metrics to drive OHR reporting and dashboard capabilities.
- Partner with OHR functional teams and other stakeholders to design and implement effective change management and communication efforts in support of organizational change initiatives.
- Provide subject matter expertise and support to the Associate Director, Employee Relations, Policy, and Compliance and collaborate with the Employee Relations team, Office of the General Counsel, Human Resources Business Partners, and other key stakeholders to ensure effective enterprise-wide and OHR policies, procedures, and guidelines are in place.
- Partner with Internal Communications to ensure effective communications and delivery of HR programs across the enterprise.
- Collaborate with the CHRO and the Office of Finance to successfully manage the OHR budget planning and execution.
- Lead the development, management, and reporting of OHR performance measures in respective functional areas.
- Perform the full range of supervisory duties, including evaluating employee performance; making recommendations for appointment and promotion; hearing and resolving complaints; identifying development and training needs; and other related supervisory tasks.
- Other duties as assigned; act as the CHRO's back-up as necessary.
QualificationsEducation/Technical Expertise
- Bachelor's degree from an accredited university in human resources, business, or related field required.
- Minimum of 15+ years human resources experience.
- Strong background in Total Rewards and Performance Management, with a focus on change management and HR analytics/reporting.
- Ability to lead and drive positive change to continuously innovate, drive process improvement, and leverage technology effectively, including knowledge and application of Workday and AI concepts in day-to-day work.
- Deep working knowledge of general human resources policies and procedures.
- Demonstrated ability to influence, develop, and implement strategic human capital focused initiatives.
- Transformational leader of people and processes with collaborative, balanced, and respectful engagement style.
- Demonstrated ability to cultivate strong internal and external networks and leverage into mutually beneficial relationships. Demonstrated ability for discretion, integrity, judgment, responsiveness, and strong attention to detail.
- Strong verbal and written communication, presentation, and facilitation skills.
- Must be able to work effectively under pressure, manage time, set priorities, and meet deadlines.
- Proven strengths in negotiation, analysis, and problem solving.
- Ability to multi-task, organize, and interact effectively with all levels of internal and external customers.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Preferred Qualifications
- MBA/master's degree in human resources or related field.
- PHR, SPHR, or other HR certification.
Leadership/Management Skills and Abilities
- Ability to drive a positive "tone at the top" of the organization and hold others accountable for doing the same.
- Ensures that own behavior and the behavior of others is consistent with the highest ethical standards and aligns with the values of the organization.
- Must be able to motivate and inspire employees at all levels of the organization in order to enhance team commitment and individual performance.
- Proven ability to develop, coach, and mentor staff, providing constant feedback and clear direction.
- Ability to promote collaboration by unifying teams, setting common goals and incentivizing collaborative behavior.
- Demonstrated success in establishing and maintaining positive working relationships with others, both internally and externally, to achieve the goals of the organization.
- Strong ability to build credibility, organize effectively, delegate responsibility, solve problems quickly and communicate clearly.
- Possesses the balance and emotional intelligence required to meet the diverse needs of the division/office.
- Proven ability to navigate and resolve various types of conflict in a timely and productive manner.
