First Command Financial Services

Associate Director, Bank Risk Manager

First Command Financial Services$110K — $130K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's in finance, Economics, Business Administration, or related field.
  • 10+ years in regulatory compliance, operational risk management, or internal audit.
  • 3+ years of leadership experience preferred, especially in team building.
  • One or more relevant certifications in risk management required, such as CRCM or CRM.
  • Strong knowledge of banking regulations and operational risk frameworks.

Responsibilities

  • Support compliance and operational risk management programs for banking activities.
  • Assess and document risks across various banking operations.
  • Evaluate emerging risks and escalate issues to leadership as needed.
  • Leverage data analytics to identify emerging risk themes and trends.
  • Contribute to continuous improvement efforts in risk management processes.
  • Evaluate risks surfaced from audits and assess remediation activities.
  • Provide support for project evaluations and communicate significant risks to stakeholders.

Benefits

  • Hybrid work model to balance in-office and remote work.
  • Opportunities for professional development and continued education.
  • Supportive work environment with emphasis on coaching and growth.
  • Access to industry-leading risk management resources and tools.
Full Job Description
Job Description

How will this role impact First Command?

Reporting to the Director, Risk Management, the Associate Director, Bank Risk Manager serves as a senior second-line risk leader responsible for overseeing operational and regulatory risk management activities across First Command Bank. This role partners closely with business leaders, control functions, and executive management to identify, assess, monitor, and report risks; evaluate the effectiveness of controls; and provide independent challenge to support sound risk-informed decision-making. The Associate Director plays a key role in strengthening the Bank's risk management framework through risk assessments, control oversight, issue management, risk analytics, regulatory change monitoring, and emerging risk identification. The position supports the Bank's ability to operate within established risk appetite, maintain regulatory compliance, and enhance resilience while enabling the achievement of strategic and business objectives.

What will the employee do in this role?

  • Support the compliance and operational risk management program for assigned banking activities, providing practical risk guidance that supports and informs business objectives.
  • Assess and document risks across banking operations, including deposits, payments, consumer-facing processes, third-party relationships, operational resilience, and technology-enabled activities.
  • Assist in evaluating emerging risks, recurring issues, and control weaknesses to determine matters requiring escalation to Business leaders and Risk Management leadership.
  • Leverage data analytics, risk reporting, and business intelligence to identify emerging risk themes, assess the impact of regulatory developments and industry trends, and provide insights that support risk management, business decision-making, and enterprise risk reporting.
  • Assist in continuous improvement efforts related to risk management processes, control enhancement initiatives and control testing.
  • Support in evaluating risks surfaced from audits, examinations, findings and assessing the effectiveness of the proposed remediation activities.
  • Provide support for projects, process changes, and system implementations by evaluating assumptions and dependencies and communicating significant risks to business stakeholders and the Director, Risk Management.
  • Help provide coaching, guidance, and risk management expertise to team members and business partners to promote sound decision-making and consistent risk management practices.


What roles will this employee lead?

  • Supervise all job activities of the bank risk management team.


What skills and qualifications do you need?

Education

  • Bachelor's degree in finance, Economics, Business Administration, or related field required.


Work Experience

  • 10+ years of experience in regulatory compliance, operational risk management, internal audit or related risk functions within a community bank or credit union.
  • 3+ years of leadership experience required. Experience building out and coaching a team strongly preferred.


Certifications

  • One or more of the following certifications are required: Certified Regulatory Compliance Manager (CRCM), Certified Risk Manager (CRM), Professional Risk Manager (PRM); Financial Risk Manager (FRM); Certified Risk Management Assurance (CRMA); Certified Anti-Money Laundering Specialist (CAMS), or other relevant banking or risk management certifications.


Required Knowledge, Skills and Abilities

  • Demonstrated ability to build and maintain effective working relationships across all levels of the organization, partnering with business units and control functions to support risk-informed decision-making and achieve organizational objectives.
  • Ability to evaluate risks from an enterprise-wide perspective and identify risk interdependencies across business functions.
  • Demonstrated ability of assessing risk, control evaluation, and cross-functional risk identification activities.
  • Strong knowledge of banking regulations and regulatory expectations (e.g., OCC, FDIC, FFIEC) and operational risk management frameworks.
  • Strong analytical, problem-solving and communication skills, with the ability to translate complex risk concepts into actionable insights.
  • Knowledge of information technology terminology, concepts and practices.
  • Must consistently ensure corporate financial well-being by appropriately applying company policies, accounting principles, risk management, internal controls, and legal and regulatory requirements.
  • Demonstrated ability to operate autonomously, manage competing priorities, and make well-reasoned decisions.
  • Must have effective project management skills.
  • Must easily adapt to changes in procedures, workloads, personnel, equipment problems, etc.
  • Must use sound judgment in handling confidential and/or sensitive information.
  • Extensive knowledge of Jack Henry, FIS and Microsoft Office365 software.


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About First Command Financial Services

First Command Financial Services, Inc. is a financial planning organization that focuses on serving the unique needs of military families. The company was founded in 1958 by a retired Air Force officer and has since grown to serve clients across the United States. First Command offers a range of financial planning services, including investment management, retirement planning, insurance, and banking. The company is committed to providing personalized service and education to help military families achieve their financial goals.
Learn more about First Command Financial Services
Size
500 employees
Industry

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