First Command Financial Services

Commercial Loan Portfolio Manager - I

Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Accounting, Business Administration, or related field required.
  • 5+ years of experience in commercial lending, credit analysis, or portfolio management, preferably with SBA and professional practice lending.
  • Professional credit training, such as RMA, is preferred.
  • Proficient in financial statement analysis and credit risk assessment for commercial borrowers.
  • Strong understanding of loan documentation and portfolio risk management.

Responsibilities

  • Manage and oversee a designated commercial loan portfolio's performance.
  • Conduct comprehensive financial analyses to assess creditworthiness and identify risks.
  • Maintain and update risk ratings for portfolio relationships and suggest changes as needed.
  • Escalate significant credit concerns to lenders and management promptly.
  • Evaluate loan renewals, modifications, and extensions collaboratively with lenders.
  • Contribute to loan structuring and covenant package discussions.
  • Prepare credit documentation and ensure compliance with bank policies.

Benefits

  • Hybrid work environment with flexibility in work arrangements.
  • Opportunities for professional development and continuous learning in credit management.
  • Supportive team culture that emphasizes collaboration and relationship building.
  • Access to a comprehensive benefits package including health, retirement, and wellness programs.
Full Job Description
Job Description

How will this role impact First Command?

The Loan Portfolio Manager is responsible for managing and monitoring a designated commercial loan portfolio to maintain strong credit quality, compliance with loan terms, and adherence to bank policies. This role includes ongoing portfolio oversight, financial analysis, covenant monitoring, and the identification and management of emerging credit risks within the portfolio, including criticized or underperforming credits.

The Loan Portfolio Manager works closely with lenders, credit analysts, and other internal partners to support prudent credit administration and effective portfolio management. The position requires strong analytical skills, sound credit judgment, and the ability to communicate effectively with both internal stakeholders and borrowers to ensure timely financial reporting, covenant compliance, and appropriate risk management.

What will you be doing in this role?

Loan Portfolio Management
  • Manage and monitor the performance of a designated commercial loan portfolio.
  • Conduct in-depth financial analysis and periodic reviews of borrowers' financial health to assess creditworthiness and identify emerging risks.
  • Maintain accurate and timely risk ratings for assigned relationships and recommend rating changes when borrower performance or credit conditions warrant.
  • Identify emerging credit concerns within the portfolio and escalate material issues to lenders and management in a timely manner.
  • Work with lenders to evaluate renewals, modifications, and extensions for existing credit relationships.
  • Provide input on loan structure, terms, and covenant packages to support prudent credit administration and protect the bank's interests.
  • Assist credit analysts in credit analysis, underwriting, and portfolio management best practices.

Credit Administration
  • Prepare credit memoranda, annual reviews, and other portfolio monitoring documentation in accordance with bank policy.
  • Monitor covenant compliance and financial reporting requirements, following up with borrowers and lenders when reporting is incomplete or covenants are not met.
  • Maintain accurate credit files and portfolio documentation consistent with regulatory expectations and internal standards.
  • Coordinate with internal partners, including Loan Operations and Compliance, to support sound credit administration and documentation.

Problem Loan Management
  • Monitor loans showing signs of deterioration and proactively identify emerging credit concerns within the portfolio.
  • Manage criticized and classified credits within the assigned portfolio, including ongoing financial analysis, borrower communication, and documentation of repayment capacity.
  • Work with senior management to develop and implement appropriate action plans, which may include enhanced monitoring, covenant modifications, restructures, or other remediation strategies.
  • Maintain appropriate risk ratings and ensure timely reporting and documentation of problem credits in accordance with bank policy and regulatory expectations.
  • Coordinate with internal stakeholders as necessary to protect the bank's position and support effective resolution of problem credits.

Client Relationship Support
  • Maintain professional working relationships with borrowers in support of financial reviews, reporting requirements, and covenant discussions.
  • Coordinate with Loan Operations to obtain required borrower information and documentation.

Process Improvement
  • Identify opportunities to improve portfolio monitoring processes, reporting, and documentation practices.
  • Support departmental initiatives that enhance efficiency, data accuracy, and overall credit administration.

What skills & qualifications do you need?

Education
  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field required.
  • Professional credit training (e.g., RMA, formal bank credit training program) preferred.

Work Experience
  • Minimum of 5-years of experience in commercial lending, credit analysis, or portfolio management, with exposure to commercial loan underwriting and credit monitoring. Experience with SBA and professional practice lending, preferred.

Knowledge, Skills, and Abilities
  • Experience analyzing financial statements and assessing credit risk for commercial borrowers.
  • Familiarity with commercial and industrial lending, professional practice lending, and commercial real estate lending structures.
  • Understanding of loan documentation, covenant monitoring, and portfolio risk management
  • Ability to identify emerging credit concerns and communicate findings clearly to lenders and management.
  • Strong organizational skills with attention to detail and the ability to manage multiple relationships simultaneously.
  • Effective communication and collaboration skills when working with internal partners and clients.
  • Ability to manage complex borrower situations, including criticized or underperforming credits, in coordination with management.


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About First Command Financial Services

First Command Financial Services, Inc. is a financial planning organization that focuses on serving the unique needs of military families. The company was founded in 1958 by a retired Air Force officer and has since grown to serve clients across the United States. First Command offers a range of financial planning services, including investment management, retirement planning, insurance, and banking. The company is committed to providing personalized service and education to help military families achieve their financial goals.
Learn more about First Command Financial Services
Size
500 employees
Industry

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