Salary : $64,787.00 - $100,408.00 Annually
Location : 602 E. Main Street, Durham, NC
Job Type: Full time with benefits
Job Number: 26-06154
Department: Police
Opening Date: 10/28/2026
Closing Date: 11/10/2026 11:59 PM Eastern
Position DescriptionThis position is devoted to providing coordination of data flow, data entry, reporting and processing of warrants, crime and police information as well as providing customer service to the general public. Assists the Police Records Administrator with supervision of the unit and serves in his/her absence.Responsible for coordinating workflow; ensuring data accuracy and compliance with regulations; handling personnel and administrative issues; and reviewing DCI warrant control operations.
May serve as a lead worker, assigning work and monitoring work completion or supervise support staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures.
Duties/Responsibilities - Coordinates and/or supervises law enforcement records management; supervises staff, as assigned, including planning, assigning, and evaluating work, training and coaching; develops, maintains and implements policies, procedures and process improvements; establishes performance and quality standards; and ensures compliance with applicable regulations, policies, and procedures.
- Monitors work to ensure data accuracy and compliance with regulations, policies, and procedures; coordinates the preparation of, and/or prepares, reviews, updates, proofs, reports, forms, records, and other documents; and researches, compiles and analyzes data.
- Coordinates with City law enforcement staff and/or external law enforcement agencies to review NCIC database and other informational requests; resolves complex or escalated issues; and provides technical assistance.
Knowledge:- Law enforcement agency operations.
- Composition and structure of crime data.
- Criminal justice system architecture and operation.
- Uniform Crime Reporting procedures and requirements.
- National Incident-Based Reporting System data elements.
- State and Federal records retention regulations.
- DCI/NCIC operating policies and guidelines.
- North Carolina Public Records Law.
Skills:- Audit data in a Records Management System; preferred RMS experience includes OSSI.
- Extract data from various information sources; preferred experience includes Crystal Reports.
- Operate various office machinery, including computers, scanners, Lektriever, and microfilm.
- Obtain and maintain operator certification in DCI Module 1- General Inquiries.
Abilities:- Research, prepare, and present reports.
- Organize, comprehend, and coordinate complex masses of data.
- Communicate clearly and effectively, both orally and in writing.
- Think independently and handle many projects at the same time.
- Handle highly confidential and sensitive information with discretion and good judgment.
- Establish and maintain effective working relationships with citizens, law enforcement officers and departmental administrative and technical staff.
Minimum Qualifications & Experience - Bachelor's degree in business or public administration, criminal justice, or a related field OR related experience.
- One year of related experience.
Additional Preferred Skills - Valid, unrestricted, North Carolina driver's license "or" if you currently have another states driver's license, must be willing and able to obtain a valid NC driver's license within 60 days of hire is preferred.
Benefits - General Full-Time Employees - 12-13 paid holidays per year
- 13 standard work days of vacation per year
- 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
- 2 weeks paid military leave per year
- Medical, dental, vision, and supplemental life insurance plans
- State and City retirement plans
- Short and long term disability plans
- Paid temporary disability leave for specified conditions
- City contribution of 13.6% into the N.C. State Retirement System
- Paid funeral leave
- Employee Assistance Program - personal and family counseling
- Paid life insurance equal to annual salary
- 48 hours for volunteer work each year*
- 4 hours parental leave each year
- Workman's Compensation Insurance
- 457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year) - 401(k) retirement plan (5.0% of salary)
- State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period) - 401(k) retirement plan (5.0% of salary)
- State retirement plan effective first day of the month following date of hire
- Health insurance effective first day of the month following date of hire
- Dental and life insurance, after one year of service
- Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
01
Where did you first hear about this opportunity?
- City of Durham Website
- Walk in
- Job fair
- Employee referral
- Professional organization ***Please list the organization in "other" box below***
- Internet posting ***Please list the specific web site in the "other" box below***
- Craig's List
- Facebook
- LinkedIn
- GlassDoor
- governmentjobs.com
- Monster.com
- Indeed.com
- Employment Security Commission
- Magazine/Newspaper
- Other
02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
- Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
- High School Diploma or Equivalent (GED, HiSET, TASC)
- Associates Degree
- Bachelor's Degree
- Master's Degree
- Doctoral Degree (PhD, Juris Doctorate)
04
How many years of related experience do you have?
- No related experience
- Less than 1 year of related experience
- 1 year but less than 5 years of related experience
- 5 years but less than 9 years of related experience
- 9 or more years of related experience
05
Do you have supervisory experience?
06
Describe any experience with law enforcement records management systems, including the submission of National Incident Based Reporting System (NIBRS) data to State or Federal agencies, If no experience, please put N/A.
07
Describe any experience with the National Crime Information Center (NCIC), including any certifications possessed or duties performed in the oversight role. If no experience, please put N/A.
08
Describe any experience in document management or the application of public records law. If no experience, please put N/A.
09
Describe any experience performing business systems analysis or audits involving quantitative data. If not experience, please put N/A.
Required Question
