Motivated self-starter with a drive to succeed in a team environment
Strong presentation and communication skills
Organized and reliable with multitasking abilities
Bachelor's degree preferred
Management experience is a plus
Experience in relocation, property management, or real estate is advantageous
Fluency in a second language is a bonus
Moderate mathematical and basic computer skills required
Ability to implement creative solutions in sales and operations situations
Responsibilities
Maintain budgeted occupancy and profit goals
Supervise office team during GM's absence
Organize applications for improved inventory and sales management
Manage unit inventory and alert GM on daily stats
Ensure accuracy in rental paperwork processing
Act as liaison for GM across properties
Address special guest needs proactively
Minimize excess costs and manage purchases effectively
Initiate goals for superior rental quality
Support sales initiatives through onsite visits
Conduct audits on furniture and billing accuracy
Perform unit inspections and oversee guest check-outs
Attend weekly sales and operations meetings
Promote team morale and engagement
Coach office staff as necessary
Benefits
Medical, dental, and vision insurance options
401k plan with discretionary match
Company paid life insurance and disability coverage
Supplemental life insurance and accident protection available
Culture focused on Diversity, Equity, and Inclusion
Awards and Recognition Program
Generous vacation, sick leave, and holidays
Paid volunteer time and wellness program
Complimentary use of corporate apartments for travel when available
Drug and alcohol-free workplace with mandatory background checks
Full Job Description
Assistant General Manager
National Corporate Housing looking for an experienced Assistant General Manager. This individual will be responsible for overseeing the day-to-day sales and operations in the office. With their leadership the office will build a strong market presence and continued customer loyalty. The selected person needs to have a professional image, strong communication and customer service skills.
Responsibilities:
Maintain budgeted occupancy and gross profit goals for calendar year
Supervise and oversee productivity of office team in GM's absence
Initiate organized applications to ensure better inventory/sales management
Manage unit inventory to include all Notices, MTM fee assignments, discounted renewal options, NCH "special" terms, and complementary unit cleanings at time of renewal; alert GM to unit stats daily as needed.
Ensure proper processing of all rental paperwork from audit of terms to OSCAR accuracy, to consolidated and accurate filing.
Liaison for GM at all properties as needed to ensure site follow-through
Proactive attention and contact with guests requiring special care or management support/decision making to resolve conflict quickly
Minimize all excess labor costs, product/supply waste, organize all purchases in conjunction with GM recommendations; ensure daily attention to all cost issues
Initiate Operational System goals to promote superior rental quality
Support Sales Team efforts by onsite visits to rent negotiate/relationship build
Audit furniture & houseware billing; ensure extras are removed, ensure OSCAR billing is prompt and accurate; bring any cost variances to GM's attention
Ensure effectiveness with daily attention to unit inspections for needed enhancements, cable equipment pick up, organized guest departures and timely unit pick up's as directed by GM
Attend weekly Sales Meetings and Operations Meetings
Support all immediate GM initiatives
Voice opinions and promote team morale and high energy level by example
Coach and support all office positions
Other Duties as assigned
Requirements:
Must be a motivated self-starter with a drive to succeed in a Team environment
Must be well spoken with strong presentation and communication skills
Honest, hardworking, reliable, and organized individual who can multi task
Bachelor's Degree is ideal
Management experience is preferred
Must be able to motivate, inspire and lead teams to make sales goals
Experience in relocation, property management, or real estate industry is a plus
The ability to speak a second language fluently is a plus
Moderate mathematical and basic computer skills are a necessity
Must be able to offer & implement creative solutions in the selling process, operations, customer service and employee issues
The employee must be able to climb stairs to inspect apartments prior to move in if needed
Benefits:
Competitive Base Salary + Annual Performance Based Bonus
$77,000 - $87,000
Medical, dental, and vision insurance options
401k plan with discretionary match
Company paid life insurance, short term disability, and long term disability
Supplemental life insurance, critical illness, accident, and identity theft protection
One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion
Inclusive Awards and Recognition Program
Vacation, sick, and floating holidays
Paid time off
Paid volunteer time
Wellness program
Complimentary use of corporate apartments for vacation or travel (when available)
National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made.
Additional Information:
Fair Labor Standards Act (FLSA): Exempt
Will not provide assistance with relocation costs
About National Corporate Housing
National Corporate Housing is a real estate and corporate housing company that provides temporary housing solutions for business travelers, relocating employees, and others. The company offers a range of services, including furnished apartments, rental assistance, and destination services. National Corporate Housing was founded in 1999 and is headquartered in Greenwood Village, CO.
