Position Title: ASSISTANT GENERAL MANAGER- AMEX Centurion Lounge - DCASalary: $80,000 - $85,000
Other Forms of Compensation: Comprehensive Benefit Package
Job SummaryAssistant General Manager - AMEX Centurion Lounge - Ronald Reagan Washington National Airport, DCAReady to lead a world-class hospitality operation? FLIK, a division of Compass Group USA, is seeking an experienced
Assistant General Manager As the
Assistant General Manager of the AMEX Centurion Lounge at the DCA Airport, you will support the General Manager in leading all lounge operations, ensuring an exceptional guest experience while driving operational excellence, financial performance, and team engagement.
This high-profile leadership role oversees premium food and beverage service, team development, client partnerships, and adherence to
AMEX standards.
The ideal candidate is a hands-on hospitality leader who thrives in fast-paced environments, inspires high-performing teams, and is passionate about delivering best-in-class service to
AMEX premium travelers.
Essential Duties and Responsibilities:- Assist in leading daily AMEX Centurion Lounge operations, ensuring exceptional service, operational excellence, and adherence to approved budgets.
- Support premium food, beverage, and hospitality experiences while maintaining high standards for quality, presentation, cleanliness, and guest satisfaction.
- Recruit, onboard, train, coach, and develop team members while fostering a culture of engagement, accountability, teamwork, and service excellence.
- Provide hands-on leadership across food and beverage, guest services, staffing, inventory management, and operational compliance.
- Collaborate with leadership, cross-functional teams, and airport stakeholders to support seamless lounge operations.
- Monitor labor productivity, operational performance, and service standards while identifying opportunities for continuous improvement.
- Build strong relationships with guests, team members, clients, and business partners while serving as a role model for premium hospitality.
- Ensure compliance with company, airport, food safety, sanitation, health, safety, and regulatory requirements.
- Support special projects, lounge initiatives, and additional responsibilities as assigned by the General Manager.
Qualifications:- Flexible schedule and open availability required, including early mornings, evenings, weekends, holidays, and closing shifts.
- A minimum of 3 years of food service and hospitality leadership experience in upscale hospitality environments such as airport lounges, restaurants, hotels, private clubs, bars, corporate dining, or other premium guest-service operations.
- A minimum of 3 years of experience leading, coaching, and developing teams.
- Strong knowledge of food and beverage operations, food safety, quality standards, presentation, and guest experience.
- Demonstrated financial acumen with experience managing labor, expenses, budgets, inventory, and operational performance.
- ServSafe Food Manager Certification preferred or ability to obtain certification upon hire.
- Proficiency with Microsoft Office, including Word, Excel, and Outlook.
- Associate degree in Hospitality, Business, Culinary Arts, or a related field preferred; equivalent education and experience will be considered.
- Excellent communication, organizational, leadership, and problem-solving skills.
- A genuine passion for hospitality and creating exceptional experiences for AMEX Centurion Lounge guests.
Apply to Flik today!Flik is a member of Compass Group USA
Click here to Learn More about the Compass StoryAssociates at Flik Hospitality are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf
Req ID: 1584011
Flik Hospitality Group
JoEtta Barnes
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