ASSISTANT GENERAL MANAGER (Fashion, Import, Jewelry, Regional, Wm.com, Returns)

Walmart Canada

$116K — $174K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in business or related field required.
  • 2 years in a senior management role within operations/logistics/distribution.
  • Experience supervising, developing, and mentoring managers.
  • Ability to manage multiple priorities in a busy environment.
  • Strong operational and analytical skills.
  • Knowledge of safety, compliance, and operational excellence practices.
  • Preferred - experience with new building launches or expansions.

Responsibilities

  • Support the launch and stabilization of a new fulfillment center.
  • Drive daily operations across various functional areas.
  • Execute business plans to meet productivity and safety goals.
  • Lead recruitment and development of diverse teams.
  • Analyze performance metrics to improve operational results.
  • Ensure compliance with regulations and safety standards.
  • Collaborate with cross-functional teams to achieve objectives.

Benefits

  • Opportunities for professional growth and development.
  • Supportive and inclusive company culture.
  • Access to Walmart-sponsored community initiatives.
  • Commitment to safety and employee welfare.
Full Job Description
Position Summary...

What you'll do...

As an Assistant General Manager at Walmart's E-commerce Fulfillment Center, you will play a critical leadership role in launching and operating a state-of-the-art facility that delivers for millions of customers. You will partner with the General Manager to build a high-performing operation from the ground up, driving safety, quality, productivity, and associate engagement while ensuring an exceptional customer experience.
This role is ideal for a leader who thrives in fast-paced environments, enjoys building teams and processes, and is passionate about developing people while delivering operational excellence. What You'll Do
Lead Facility Operations
  • Support the successful launch and stabilization of a new fulfillment center, ensuring operational readiness and execution of key milestones.
  • Drive daily operations across multiple functional areas, including fulfillment, shipping, receiving, inventory management, and customer order processing.
  • Execute business plans that achieve productivity, quality, service, and safety goals.
  • Identify and implement process improvements that enhance operational performance and customer satisfaction.
Build and Develop High-Performing Teams
  • Recruit, develop, coach, and retain a diverse team of leaders and associates.
  • Establish a culture of accountability, engagement, and continuous improvement.
  • Provide clear direction, set performance expectations, and deliver ongoing feedback to support individual and team success.
  • Create growth and development opportunities that help associates reach their full potential.
Drive Operational Excellence
  • Forecast labor needs and align staffing plans to meet changing business demands.
  • Analyze operational metrics, identify trends, and make data-driven decisions that improve performance.
  • Monitor key performance indicators related to productivity, quality, cost, safety, and customer experience.
  • Support the adoption of new technologies, systems, and best practices to increase efficiency and scalability.
Ensure Compliance and Safety
  • Champion a culture of safety by ensuring compliance with company policies, regulatory requirements, and operational standards.
  • Monitor adherence to quality, inventory control, security, and environmental programs.
  • Investigate operational issues and partner with stakeholders to identify root causes and implement corrective actions.
  • Maintain facility-wide compliance with Walmart logistics standards and applicable regulations.
Manage Business Performance
  • Support financial management by monitoring expenses, controlling costs, optimizing resources, and managing asset utilization.
  • Review operational and financial reports to identify opportunities for improvement and drive business results.
  • Balance short-term execution with long-term strategic goals.
Build Strong Partnerships
  • Collaborate with cross-functional teams, suppliers, and business partners to achieve operational objectives.
  • Serve as a facility ambassador by supporting Walmart-sponsored initiatives and engaging with local community organizations and events.
  • Foster strong relationships that support both business growth and community impact.
What You'll Bring
  • Experience leading large-scale distribution, fulfillment, logistics, supply chain, manufacturing, or operations teams.
  • Strong operational and analytical skills with the ability to make data-driven decisions.
  • Experience managing multiple priorities in a fast-paced, high-volume environment.
  • Proven ability to build, develop, and lead high-performing teams.
  • Strong understanding of safety, compliance, and operational excellence practices.
  • Experience leading through change, driving transformation, and implementing process improvements.
  • Excellent communication, collaboration, and stakeholder management skills.
  • New building launch, start-up, or expansion experience preferred.
Walmart Leadership Expectations
Respect the Individual
  • Build inclusive, high-performing teams where associates feel valued, supported, and empowered to succeed.
  • Foster collaboration, trust, and open communication across all levels of the organization.
  • Attract, develop, and retain top talent while recognizing and celebrating contributions and achievements.
Act with Integrity
  • Model the highest standards of ethics, compliance, and accountability.
  • Lead with humility, transparency, and respect.
  • Support Walmart's commitment to creating positive outcomes for associates, customers, communities, and the environment.
Serve Our Customers
  • Deliver results while keeping the customer at the center of every decision.
  • Use data and insights to drive operational excellence and improve the customer experience.
  • Balance business priorities while considering the needs of customers, associates, suppliers, and communities.
Strive for Excellence
  • Drive continuous improvement through innovation, learning, and operational discipline.
  • Encourage curiosity, resilience, and calculated risk-taking.
  • Champion new technologies and lead teams through change to achieve better outcomes.
Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 2 years experience in a senior management role within an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide OR 2 years experience as a Walmart Logistics Operations Manager including supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 4 years experience in a senior management role in an operations/distribution/logistics /retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide.

Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Compliance, Financial Modeling and Analysis, Managing challenging workforce issues, Modeling/Forecasting, Preparing and executing budgets, Profit and Loss (P&L) Accountability, Supervising Associates, Walmart Logistics Manager, Walmart Logistics Systems

Bachelors: Business, Bachelors: Finance, Bachelors: Logistics, Bachelors: Management, Bachelors: Operations Management

Primary Location...

7733 N LITCHFIELD, GLENDALE, AZ 85309-0000, United States of America

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