Position OverviewThe Assistant Director of Operations will be responsible for supporting the Director Distribution Operations leader in the warehouse, transportation, and supportive operational functions for the distribution center to ensure that results meet or exceed customer expectations, financial and operational results, and talent development objectives. This position will own and lead campus activities relevant to Safety, Quality Assurance, and Training.
Job DescriptionDescription- Evaluate performance and potential of all distribution center functions, address performance gaps, and take corrective action to ensure delivery against operating objectives. Support preparation of and delivery against annual operation plans for campus operations. Forecast and develop plans for peak and holiday staffing, equipment, and scheduling.
- Create high customer service expectations among team members; monitor results, address gaps. Communicate with Account Team, Customer Service, Senior Leadership, and Customer on any late deliveries, special requests, or service gaps.
- Direct the adoption and use of improved processes, new assets, and new facilities; accountable for achieving incremental business results from the use of these investments. Collaborate cross functionally with other business units as needed to ensure customer satisfaction, further company initiatives, and drive company results.
- Maintain a safe environment for team members and visitors in accordance with company policies and health and safety regulations; accountable for providing a safe work environment, elimination of accidents, and the security of distribution center facilities and team members while on property. Oversee record keeping, regulatory compliance, inspections, audits, safety training, associate development, etc.
- Assist in the development of individual and team performance improvement goals aimed at supporting achievement of campus and company objectives. Conduct performance appraisals. Support succession planning, team building, and engagement activities.
- Travel Required:No
Environment- Warehouse : Perishable Warehouse (28F to 60F)
- Warehouse : Freezer (-20F to 0F)
- Warehouse : Grocery Warehouse (50F to 90F)
- Office : Office Temperature (65F to 75F)
Skills- Specialized Knowledge : Extensive experience and skill in retail distribution processes, logistics, supply chain management, warehouse operations, transportation operations
- Special Skills : Familiarity with D.O.T regulations, tractor/trailer operations
- Physical abilities: : Position primarily requires sitting at a workstation and working on a computer. The role will also entail walking in outdoor and/or warehouse environments.
- Other: : Strong leadership skills including team facilitation, training, and motivation; able to work well with all levels of team members with different background and needs
Years Of Experience- 7-10 : Work experience in retail operations, distribution, transportation, logistics and / or supply chain management or an equivalent combination of education and experience
QualificationsBachelor's Degree - General Studies
Shift2nd Shift (United States of America)
CompanyC&S Wholesale Services, LLC
