General Function:
To provide competent leadership, supervision where required in the management of the day-to-day fiscal operations of the Neighborhood Health Association, and to assist the Chief Financial Officer in the management of all fiscal matters, acting on behalf of the Chief Financial Officer in his or her absence.
Duties and Responsibilities:
- Leadership Competencies
- Performs all responsibilities in an ethical manner aligned with mission of the clinic.
- Leads the departments in providing a vision for their future direction and embraces the change process with understanding and enthusiasm.
- Makes decisions swiftly, decisively and correctly to achieve desired outcomes.
- Coaches and facilitates the growth and development of the associates within the departments.
- Develops departmental goals that support clinic initiatives to guide daily activity, communicate ongoing process and remove obstacles to performance effectiveness.
- Continuous improvement for key departmental and organizational systems. Develops an environment for success through team participation.
- Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
Business/Administrative Responsibilities:
- Assists the Chief Financial Officer in the overall management of the fiscal operations of the organization and acts on behalf of the Chief Financial Officer in his or her absence.
- Manages the day-to-day operations of the finance department, including workflow, staffing, scheduling, performance management and professional development of assigned staff.
- Directs and responsible, through subordinate personnel, all audit, billing, cashiering services, collection, financial counseling, and AP functions.
- Prepares the accounts receivable report for the finance committee of the Board of Trustees and reviews it with the Chief Financial Officer.
- Assists in the development of current and future year forecasting of bad debt for cash management as well as on-going monitoring of reserve for doubtful accounts including annual audits for the clinic.
- Responsible for all billing and collection of revenue generated by patient charges and non-patient revenue as it related to Neighborhood Health Association operations to move into physician revenue as it relates to clinic business.
- Assists in the preparation, direction and monitoring of annual divisional and departmental budgets.
- Give input on the development of programs within the division which will enhance collection of receivables and promote positive public relations as it relates to Neighborhood Health Association patients and patients
- Develops, directs, and responsible for quantitative quality standard objectives for areas reporting under financial services.
- Oversees the month-end and year-end close process, general ledger account reconciliations and the preparation of monthly financial statements and supporting schedules.
- Supports annual audits, grant reporting and cost reporting requirements, including the preparation of requested schedules, reconciliations and supporting documentation.
Technical Responsibilities:
- Maintains knowledge of accounts receivable and billing systems used by the clinic and makes procedural adjustment to incorporate changes in those systems.
- Maintains current knowledge of all federal and state collection laws and regulations and modifies operations and policies accordingly.
- Develops and maintains department operations to ensure compliance with federal regulations,
- Continuously evaluate and implement as appropriate new technology as it relates to the improvement of financial services.
- Performs and monitors other Neighborhood Health Association financial functions as may be assigned by the Chief Financial Officer or CEO.
Skills and Qualifications:
- Must have a Bachelor's degree with a major in business administration, master's degree desirable. Must have at least three to five (3-5) years of financial experience in the health care field with a thorough knowledge of credit financing area and the third-party billing requirements, regulatory agencies and their current regulations as it relates to all areas in financial services.
- Must have a working knowledge of the applications of the computer science field. Must have good oral and written communication skills and requires excellent interpersonal skills with the ability to interact with associates at all levels of the organization.
- Must be able to move about the clinics between workstations.
