General InformationPress space or enter keys to toggle section visibility
Work Location: Los Angeles, CA, USAOnsite or Remote Fixed Hybrid
Work Schedule Monday - Friday; 8:00am - 5:00pm (PST)
Posted Date 09/03/2026
Salary Range: $132300 - 307100 Annually
Employment Type 2 - Staff: Career
Duration Indefinite
Job # 32680
Primary Duties and ResponsibilitiesPress space or enter keys to toggle section visibility
UCLA Health is seeking an innovative and strategic leader to serve as Assistant/Associate Director of Intelligent Automation. In this role, you will lead the design, implementation, governance, and expansion of AI-enabled automation solutions that improve operational efficiency, quality, employee experience, and organizational performance.
As part of Performance Strategy & Analytics, you will partner with clinical, operational, technology, compliance, privacy, data governance, and analytics leaders to translate complex business needs into secure, scalable, and responsible solutions. You will also lead cross-functional delivery, establish automation priorities, measure outcomes, and build organizational capability for continuous improvement.
Key Responsibilities- Develop and execute an intelligent automation roadmap aligned with organizational priorities and high-value operational needs.
- Lead the assessment, design, testing, implementation, and optimization of AI-enabled automation and redesigned workflows.
- Establish governance standards addressing human oversight, validation, data protection, performance monitoring, and escalation.
- Advise leaders on automation strategy, solution design, change management, adoption, and benefits realization.
- Define and monitor measures such as return on investment, quality, productivity, cycle time, and customer experience.
- Recruit, coach, and develop a high-performing team while promoting accountability, collaboration, innovation, and service excellence.
This flexible hybrid role allows for a blend of remote and on-site work, requiring presence on-site as needed based on operational requirements. Please note, travel to the "home office" location is not reimbursed. Each employee will complete a FlexWork Agreement with their manager to outline expectations and ensure mutual understanding. These arrangements are periodically reviewed and may be adjusted or terminated as necessary.
Salary offers are based on a variety of factors including qualifications, experience, and internal equity. The full salary range for this position is $132,300 - $307,100 annually. The University anticipates offering a salary between the minimum and midpoint of this range.
Job Qualifications
Press space or enter keys to toggle section visibility
Knowledge, Skills and Abilities
KSAs
Required/Preferred
Demonstrated strategic leadership in automation portfolio planning, prioritization, and benefits realization.
Required
Working knowledge of AI, generative AI, machine learning, workflow orchestration, and enterprise automation concepts.
Required
Ability to analyze complex workflows, identify root causes, redesign processes, and implement sustainable improvements.
Required
Ability to translate business needs into clear requirements, solution designs, implementation plans, and measurable outcomes.
Required
Knowledge of healthcare privacy, security, compliance, HIPAA, data governance, and responsible use of sensitive information.
Required
Understanding of responsible AI practices, including validation, human oversight, monitoring, transparency, bias awareness, and escalation pathways.
Required
Strong stakeholder engagement and influencing skills with clinical, operational, technical, and executive audiences.
Required
Strong project and program management skills, including scope, timeline, risk, issue, resource, and dependency management.
Required
Change management skills, including communication, training, adoption planning, and sustainment of new workflows.
Required
Ability to define and monitor performance metrics, ROI, quality indicators, cycle time, productivity, and customer experience outcomes.
Required
Advanced skill in Python, AI/ML tools, Tableau/PowerPoint, SQL, R, PowerPoint, and Excel; Excellent written, verbal, facilitation, and executive presentation skills.
Required
Demonstrated ability to lead, coach, develop, and hold staff accountable in a collaborative environment.
Required
Commitment to service excellence, continuous improvement, innovation, equity, inclusion, and UCLA Health standards of conduct.
Required
Amount of Experience
Type of Experience
Required/
Preferred
8+ years
Progressively responsible experience in healthcare operations, data analytics, and process improvement.
Required
5+ years
Healthcare leadership or management experience supervising IT staff and/or leading matrixed, cross-functional teams.
Required
2+ years
Demonstrated experience leading AI/ML, intelligent automation, workflow redesign, or digital transformation initiatives with measurable operational outcomes in healthcare industry.
Required
3+ years
Experience applying Lean, Six Sigma, operational excellence, or comparable process improvement methodologies to complex workflows.
Required
5+ years
Experience in an academic medical center, integrated health system, clinical operations, quality reporting, healthcare analytics, or regulated healthcare environment.
Preferred
5+ years
Experience with platforms such as Microsoft Azure AI Services, Databricks, Tableau, Epic, or similar enterprise technologies.
Preferred
Licenses and Certifications
Needed at (hire, within x time)
Required / Preferred
Lean Six Sigma Green Belt, Black Belt, or equivalent process improvement certification
Upon hire or within 12 months
Preferred
Project Management Professional (PMP), Agile/Scrum certification, or equivalent project/program management credential
Upon hire or within 12 months
Preferred
Responsible AI, AI governance, automation platform, cloud, analytics, or related technology certification
Upon hire or within 12 months
Preferred
