Job Type
Full-time
Description
Job Title: Area Director
FLSA Classification: Exempt
Reports to: COO
Direct Reports: General Managers
Position Summary: The Area Director will be responsible for the overall performance of a designated group of restaurants. This role will focus on driving sales, profitability, and guest satisfaction while ensuring operational excellence and team development.
Responsibilities:Operations Management:- Provide strategic leadership and support to General Managers within the assigned area.
- Conduct regular site visits to assess restaurant performance, identify areas for improvement, and ensure compliance with company standards.
- Monitor key performance indicators, including sales, profitability, guest satisfaction, and employee engagement.
- Develop and implement action plans to address operational challenges and improve performance.
- Ensure consistent execution of brand standards and service protocols.
- Responsible for budget attainment within your region.
Team Leadership and Development:- Recruit, hire, and onboard high-performing General Managers and support FOH management hiring.
- Provide ongoing training and development to General Managers and their teams.
- Conduct performance reviews and provide constructive feedback.
- Foster a positive and collaborative work environment that promotes teamwork and employee engagement.
- Address employee concerns and resolve conflicts effectively.
Financial Management:- Monitor and analyze financial performance, including sales, costs, and profitability.
- Develop and implement strategies to improve financial performance.
- Assist General Managers with budgeting, forecasting, and inventory management.
- Ensure compliance with all financial policies and procedures.
Guest Experience:- Ensure a positive and memorable dining experience for all guests.
- Respond to guest feedback and complaints promptly and effectively.
- Identify and implement strategies to enhance the guest experience.
- Promote the brand and build strong relationships with the local community.
Position Requirements: - Travel to restaurants as needed and at least 75% of your work week
- Excellent oral and written communication skills.
- Strong interpersonal and communication skill and the ability to communicate across all levels of the organization.
- Must be flexible and able to manage multiple projects with a strong attention to detail.
- Must be self-motivated, results driven, able to handle multiple tasks in a time-sensitive environment, flexible, willingness to understand the business, and possess proven organization and critical thinking skills.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
