Ensure successful deployment and integration of tools into customer workflows
Act as a technical liaison between customers and product teams
Provide technical support and troubleshooting for existing customers
Engage in engineering activities to enhance customer experience
Assist Business Development with pre-sales activities like demos
Cultivate relationships with technical counterparts at customer sites
Adapt to a dynamic work environment with varied daily tasks
Benefits
Competitive salary and tenure-based paid time off (PTO)
Industry-leading health plan and 401(k) match
Work in a field that enhances industrial quality and public safety
Join a small, fast-moving engineering team with visible impact
Enjoy real independence in managing your daily tasks
Fully covered business travel expenses
Full Job Description
No aerospace or aviation background required. We're looking for sharp, curious engineers who love solving real-world problems and communicating clearly. We'll teach you the domain.
We're hiring an Applications Engineer for our Dallas office. This is a hands-on, customer-facing engineering role - you'll be the technical bridge between our customers and our product team, solving problems that don't have a manual
Tasks
Some Daily Responsibilities
Ensure successful long-term deployment and integration of our tools into customer workflows.
Act as a technical liaison between customers and internal product teams to support 8tree's hardware and software development lifecycle.
Provide technical support & system level troubleshooting/debugging to existing customers.
Get involved in a variety of engineering activities that fuel the customer experience, including testing and new feature definition.
Assist Business Development team with pre-sales activities, e.g. customer demos and trade shows.
Cultivate strong relationships with technical counterparts at the customer.
No two days are alike, offering a dynamic and engaging work environment
Requirements
Must-have Requirements
US citizenship (no exceptions)
In-office position (no exceptions)
Bachelor's degree (or higher) in engineering (any discipline - aerospace, electrical, mechanical, industrial, or related)
2-5 years in customer-facing technical role (including internship/co-op equivalent)
Robust hardware & software debugging skills to resolve technical issues
Strong computer skills and experience with engineering applications
Willingness to travel up to ~50%
Nice-to-have (Not required - Don't let these stop you from applying)
Experience troubleshooting complex systems in any technical field
Experience presenting or explaining technical topics to non-technical audiences
Background in customer support, field service, or technical sales engineering
Exposure to 3D metrology, NDT, quality inspection, or precision measurement systems
Experience in aviation, aerospace, wind energy, or automotive quality engineering
Benefits
Competitive salary, tenure-based paid time off (PTO), industry-leading health plan, 401(k) match
Work in a technological field that directly benefits industrial quality & public safety.
A small, fast-moving engineering team where your work has visible impact
Real independence in how you manage your day-to-day
Fully covered business travel expenses
About You
You have an engineering mindset: technical depth, analytical thinking, attention to detail, and the initiative to spot problems before they become issues.
You're genuinely curious and pick up new technical concepts quickly - you don't need to already know aerospace or metrology, you need to be excited to learn it.
You communicate complex, technical ideas clearly, in writing and out loud, to people with very different backgrounds.
You stay effective when priorities shift - customer needs change fast, and you adjuist without losing your organization.
You work well across cultures and time zones as part of a small, global team.
Your integrity and work ethic are not negotiable - customers trust you with their equipment and their time.
