Application Consultant

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

Supporting a premier law enforcement agency, the Application Consultant performs functional configuration of IBM MREF to achieve, at a minimum, parity with current legacy TRIRIGA functionality. Supports requirements sessions, workflow maintenance, testing, and post-deployment functional support under the direction of the Lead Application Consultant.

• Support structured requirements sessions with client stakeholder groups within the first 90 calendar days of award; document as-is business processes and to-be functional requirements for the Functional Requirements Validation Report.
• Document business requirements to configure MREF to align at a minimum with current system functions across Real Estate, Project Management, Space Management, and Operations and Maintenance; route all enhancements for government and stakeholder approval before implementation.
• Maintain current system and MREF workflows and provide modifications where required.
• Recommend configuration and workflow updates to adapt to evolving stakeholder requirements and recommend improvements in usability.
• Provide tiered helpdesk and functional support via SJIRA or other ATS-approved systems; track, diagnose, and resolve application defects and data errors.
• Support testers executing UAT scenarios, track defects, and resolve findings within government-assigned severity timelines.
• Provide functional support to AskFinance during scheduled virtual office hours in support of post-deployment hypercare.
• Support configuration of the UAT environment with production-representative data and active integrations.

What You Will Need:

• FOUR (4) years of experience as a business analyst.
• Experience supporting testing and system deployments, as well as requirements validation.
• Bachelor's degree (FOUR (4) additional years of relevant experience may be substituted for formal education).
• US Citizenship is required.
• An ACTIVE and MAINTAINED TOP SECRET Federal or DoD security clearance

What Would Be Nice To Have:

• IBM MREF and IBM TRIRIGA functional experience
• Three (3) years of IWMS/CAFM or enterprise asset management application configuration experience, including at least two (2) years with IBM TRIRIGA and/or IBM Maximo/MREF.
• Facilities and real estate business processes: lease abstraction and execution, space allocation and chargeback, work order and preventive maintenance, inventory, and contact center intake.
• Requirements elicitation and traceability to source inputs.
• Defect intake and resolution in SJIRA or an equivalent ITSM toolset.
• Functional test case authoring and UAT support.
• IBM Certified Associate/Deployment Professional - Maximo Manage or MREF; IBM TRIRIGA Application Platform certification.
  

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

• Position may be eligible for a discretionary variable incentive bonus