Position Summary
- Participates in end user's discussions regarding workflows associated with upcoming enhancements or system changes. Supports the evaluation, testing, and implementation of defect patches, system upgrades and releases according to the Information Services support model and change control procedures.
- Ability to analyze and resolve simple issues.
- Stays informed on current market trends and emerging technology developments that impact individual work. Recognizes sources of available information and establishes facts to recommend solutions. adherence to change management standards and established Service Level Agreement (SLA) for incidents and requests Demonstrates effective verbal and written communication.
- Promotes cooperation and commitment within the team by working collaboratively with others.
- Communicates strengths, shares expertise and draws upon other members skills to improve team performance. Holds self personally accountable to meet or exceed team expectations.
This position is required to rotate on-call responsibilities.
Application Analyst Team Overviews:
All Application Analysts are required to provide all core job duties for, but not limited to, the following applications to provide comprehensive tools for end users.
Enterprise Imaging Team (EIA).- Epic Electronic Medical Record, specifically Epic Radiant, Epic Mammo, and Epic Cupid and associated Epic tools such as Reporting Workbench and Slicer Dicer.
Minimum Requirements
- Associate degree or higher or equivalent work, training and experience required.
- Ability to provide value-added support to one or more applications.
- Independently motivated to seek knowledge through self-education, mentoring, etc. in areas pertaining to their current position.
- Obtains and maintains current certification/accreditation from the vendor and continued education/learning to understand the functionality of applications(s) supported as applicable to the job role.
For individuals clinically trained:
- Ability to demonstrate knowledge of clinical scope of practice and workflows for roles within clinical setting.
- Ability to communicate clinical concepts to technical team.
- Understands application and clinical workflow.
Application Analyst I & II are required to complete and maintain one primary Epic Certification/Accreditation as determined by manager. Epic Certification is obtained through onsite training in Madison, WI, and Accreditation is achieved through remote training. The class content is the same for both certification and accreditation. Team members must achieve minimal required score on their application project and test. See alternative requirements below.
Application Analyst III & IV are required to complete and maintain one primary Epic Certification/Accreditation directly related to the application and at least one secondary Certification/Accreditation, Proficiency, or a minimum of two Epic Badges, all determined by manager. See alternative requirements below.
Preferred Requirements:
- Bachelor's degree in computer science, Information Systems or related field preferred.
- Training in system analysis preferred.
- Experience as analyst implementing and testing vendor packaged software applications preferred Experience in health care setting preferred.
Pay Range
Level 1: $68,806.40 - $100,294.48
Other Information
- Hybrid role (based out of Greenville, NC)
- On site, as needed, as projects dictate
- Monday - Friday, full-time, day shift
- On call rotational - nights/weekends approximately once a month
- Great Benefits
#LI-HYBRID
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