Agilent Technologies

Analytical Field Service Representative -Campus Hire Program

Agilent Technologies • $60K — $112K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or master's degree in a science field (e.g., chemistry, biology, biochemistry, biotechnology, engineering)
  • Strong problem-solving abilities and a passion for technology
  • Minimal to no prior work experience required, valuing fresh perspectives
  • Ability to work effectively within a team and coordinate activities
  • Willingness to travel and adapt to different customer environments
  • Must be willing to relocate for 4 months of onboarding and training in Wilmington, Delaware, with housing assistance provided.

Responsibilities

  • Engage with customers for on-site installation, maintenance, and repair of chromatography and spectroscopy instruments
  • Diagnose and resolve product performance issues to ensure smooth operations
  • Advise customers on preventive measures to enhance product performance
  • Collaborate with Support, Sales, Marketing, and R&D teams to deliver comprehensive solutions
  • Participate in internal technical training and workshops for continuous learning
  • Relay critical customer insights to Agilent leadership as the 'Voice of Customer'.

Benefits

  • Option to work remotely
  • Eligibility for choice of company car or reimbursement for personal vehicle usage
  • Housing assistance during the 4-month training program
  • Diverse work environment built on trust and respect
  • Opportunity to contribute to cutting-edge life science research and diagnostics.
Full Job Description
Job Description

As an Agilent Field Service Engineer, you'll travel to a variety of customer labs to install, maintain, and repair critical Chromatography, Spectrometry, and Spectroscopy instruments used in Food, Chemicals & Materials, Pharmaceuticals, Environmental, and Forensics research and manufacturing.

What You'll Do:
  • Support Customers: Engage with customers for the on-site installation, maintenance, and repair of one or more products related to Liquid Chromatography, Gas Chromatography, LC Mass Spectrometry, GC Mass Spectrometry, Atomic Spectroscopy, Molecular Spectroscopy systems and software
  • Problem Solving: Diagnose and resolve product performance issues, ensuring smooth and uninterrupted operations for our clients
  • Preventive Maintenance: Advise customers on preventive measures and configurations to enhance product performance and longevity
  • Collaborate: Work closely with our Support, Sales, Marketing, and R&D teams to deliver comprehensive solutions
  • Continuous Learning: Participate in internal technical training and workshops to stay ahead in your field
  • Advocate: Elevate "Voice of Customer" in relaying critical insights and customer experiences to Agilent leadership


Qualifications

What We're Looking For:

  • Education: Bachelor's or master's degree in a science field (e.g., chemistry, biology, biochemistry, biotechnology, engineering or similar)
  • Skills: Strong problem-solving abilities and a passion for technology
  • Experience: Minimal to no prior work experience required - we value your fresh perspective and eagerness to learn
  • Team Player: Ability to work effectively within a team and coordinate activities with others
  • Adaptability: Willingness to travel and adapt to different customer environments
  • Relocation: As part of the Services Campus Hire Program, successful candidates will spend 4 months onboarding and training with peers in Wilmington, Delaware and must be willing to relocate for that period, housing assistance will be provided during the program.


Why Join Us?

At Agilent, we're on a collective quest to improve the world around us. As a global leader in laboratory technologies, we support scientists in 110 countries in cutting-edge life science research, patient diagnostics and their efforts to ensure the safety of water, food and pharmaceuticals. Our people create some of the world's leading-edge laboratory technology and work side by side with customers to help them maximize productivity and achieve superior scientific outcomes.

We do this important work in a diverse environment built on a foundation of trust, respect, and uncompromising integrity. Whatever the challenge, we come together to deliver trusted answers to our customers' critical questions - bringing great science to life. We can't wait for you to join us!

Ready to Start Your Journey? Apply now and take the first step towards an exciting and rewarding career in Field Service!

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least October 9, 2026 or until the job is no longer posted. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.

The full-time equivalent pay range for this position is $28.85 - $54.09/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Travel Required:
50% of the Time

Shift:
Day

Duration:
No End Date

Job Function:
Services & Support

About Agilent Technologies

Agilent Technologies is a global leader in life sciences, diagnostics, and applied chemical markets. With more than 50 years of insight and innovation, Agilent instruments, software, services, solutions, and people provide trusted answers to customers' most challenging questions. The company generated revenue of $5.34 billion in fiscal 2020 and employs 16,600 people worldwide.
Learn more about Agilent Technologies
Size
17,400 employees
Market Cap
$44.2 billion
Industry
Net Income
$810 million
Founded
1999
5 Year Trend
+8.9%
Revenue
$5.5 billion
NASDAQ

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