3+ years in engineering, QA engineering, solutions engineering, or similar roles
Curiosity about AI prompting, multi-agent systems, and automation
Strong bias towards taking action and achieving results
Ability to prioritize and solve problems independently
Comfortable in fast-paced, chaotic environments
Background in science or engineering (college dropouts encouraged)
Located in SF/Toronto or willing to relocate
Responsibilities
Design agentic workflows that utilize AI prompting
Act as a liaison between customers and internal teams to relay feedback
Diagnose and resolve technical issues in high-stakes environments
Develop internal documentation and tools for scaling operations
Create reference implementations to support customer deployments
Benefits
Be an early team member at a rapidly growing company
Challenge boundaries of AI technology
Access to the latest tools and a modern tech stack
Unlimited PTO for work-life balance
Participate in team offsites to unique destinations
Full Job Description
About the role
Design and orchestrate agentic workflows by combining AI prompting with Magical's multi-agent platform, extending its capabilities to solve complex, customer-specific challenges.
Act as a technical bridge between customers and Magical's product and engineering teams, capturing real-world feedback and translating it into platform improvements.
Diagnose and resolve issues across deployments, integrations, and performance optimizations, ensuring reliability in high-stakes environments like healthcare.
Shape the internal playbook by building tools, documentation, and reference implementations that accelerate future customer rollouts and scale Magical's multi-agent ecosystem.
About you
You have 3+ years of experience in engineering, QA engineering, solutions engineering, or similar technical background
You're deeply curious about AI prompting, multi-agent systems, and automation. Prior experience here is a plus, but a fast learner with strong fundamentals will thrive.
Have a strong bias towards action, a willingness to do whatever it takes, and embody show > tell
Have a strong sense of agency, effectively prioritizing and unblocking yourself without much outside input.
You thrive in early-stage chaos: you're excited to define the playbook rather than follow one.
Studied science or engineering in college (dropout welcome)
Located in SF/Toronto or willing to relocate
What we offer
A chance to be an early team member at a fast-growing, ambitious company
The opportunity to push the boundaries of what's possible with AI
A modern stack and the latest tools to do your best work
Competitive salary and meaningful equity
Unlimited PTO
Fun team offsites, past trips include Iceland, Lisbon, Cancun, and Costa Rica
