Bachelor's degree in IT, Business Administration, or related field; additional training in digital transformation or AI is a plus.
5-7 years of experience in digital transformation, technology adoption, or change management.
Strong understanding of generative AI and its business applications.
Hands-on experience with generative AI tools and translating their capabilities into use cases.
Excellent communication and stakeholder engagement skills.
Ability to simplify technical concepts for diverse audiences.
Strong organizational skills and adaptability.
Responsibilities
Support the execution of CIMA+'s AI enablement strategy and initiatives.
Identify opportunities to integrate AI into business processes.
Translate business needs into practical AI solutions with the development team.
Collaborate with Talent & Culture on change management and training needs.
Develop AI guidance, use cases, and adoption resources.
Facilitate workshops and AI enablement activities.
Gather feedback to identify adoption barriers and recommend improvements.
Benefits
Opportunity to work at the forefront of AI adoption.
Collaborative environment with cross-functional teams.
Access to professional development and training resources.
Engagement in meaningful change management initiatives.
Support for a responsible and effective use of AI tools.
Full Job Description
Job Description
Help Drive AI Adoption Across CIMA+
We are looking for an AI Enablement Specialist to help drive the successful adoption of artificial intelligence across CIMA+. You will help employees integrate approved AI tools into their ways of working by identifying practical use cases, providing guidance and AI expertise, and addressing adoption barriers.
Working closely with the Team Lead, AI Adoption, the AI Development team, Talent & Culture, and business teams, you will support initiatives that increase AI adoption and business value. You will also partner with Talent & Culture to support change management, communications, training, and capability development activities by providing the required AI expertise and content.
Primary Responsibilities
Support the execution of CIMA+'s AI enablement strategy and key adoption initiatives
Work with business teams to identify opportunities to integrate AI into processes and ways of working
Partner with the AI Development team to translate business needs into practical solutions and use cases
Collaborate with Talent & Culture to identify change management, communications, training, and capability development needs, and provide the required AI expertise
Develop practical AI guidance, use cases, FAQs, demonstrations, and other adoption resources
Facilitate workshops, demonstrations, office hours, and other AI enablement activities
Gather employee feedback, identify adoption barriers, and recommend improvements
Support the AI Champions network and Communities of Practice
Contribute to measuring AI adoption, usage, user needs, and business impact
Promote the responsible, secure, and effective use of CIMA+-approved AI tools
Qualifications
Bachelor's degree in Information Technology, Business Administration, or a related field (additional training in digital transformation, innovation, user experience, or artificial intelligence is an asset)
5 to 7 years of relevant experience in digital transformation, technology adoption, user support, business analysis, change management, or a related field
Strong understanding of generative AI and its business applications
Hands-on experience with generative AI tools and the ability to translate their capabilities into practical use cases
Experience collaborating across technology teams, business units, and organizational functions.
Excellent communication, facilitation, and stakeholder engagement skills
Ability to explain technical concepts in simple terms and translate them into practical recommendations for both technical and non-technical audiences
Strong organizational skills, curiosity, initiative, and adaptability
Integrity, team spirit, and a commitment to excellence
Assets
Experience supporting organization-wide technology adoption or digital transformation initiatives
Experience working with Talent and Culture, Human Resources, Learning and Development, or Change Management teams
Experience creating AI guidelines, adoption resources, or similar content
Experience as a Digital Transformation Specialist, AI Adoption Specialist, Customer Success Specialist, Business Analyst, or in digital innovation and AI
Experience supporting AI champion networks or communities of practice
Knowledge of responsible AI principles, privacy, confidentiality, information security, and governance
Experience measuring technology adoption and usage
Experience in engineering consulting, professional services, or a project-driven technical environment
