Full Job Description
POSITION SUMMARY:
The Windows Systems Administrator is responsible for the continuous availability, performance, and security of corporate IT Windows servers, virtualization platforms, and supporting infrastructure across on-premises and cloud environments. This role balances day-to-day operational support with proactive maintenance to uphold strict service level agreements (SLAs), optimize user performance, and sustain a resilient 24/7 enterprise infrastructure.
KEY RESPONSIBILITIES:
• Administers the company's IT Windows servers and virtualization hosts across all physical and cloud locations.
• Administers the ongoing operation of the company's VDI infrastructure.
• Install, administer, and troubleshoot Windows, Active Directory, DNS, and DHCP servers.
• Maintain, administer, and troubleshoot storage infrastructure, virtualization platforms, and backup software.
• Install, administer, troubleshoot, and maintain IT server infrastructure monitoring platforms.
• Build and maintain automation scripts for provisioning, operations, and system optimization.
• Perform capacity planning, server tuning, and optimization to ensure maximum uptime in accordance with established SLAs.
• Apply security standards, ensuring correct patching levels and configurations to adhere to system patch management policies.
• Maintain and adhere to the disaster recovery plan for the corporate Windows infrastructure.
• Implement and monitor daily backup and recovery operations using enterprise backup software.
• Monitor and respond to hardware and software alarms using appropriate diagnostic tools.
• Provide system and application support to the Operations and Application Development teams.
• Support IT operations, including incident, change, and problem management processes.
• Deliver excellent service to internal and external stakeholders to fulfill corporate objectives.
• Fulfill additional duties and project tasks as assigned.
ACADEMIC TRAINING:
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline from an accredited institution (or equivalent combination of education, relevant professional training, and hands-on experience).
SKILLS & EXPERTISE (must have):
• 5+ years experience in IT Infrastructure Operations with a min of 3 years of experience in a Systems Administration position and with public clouds (GCP, Azure, AWS, OCI)
• Advanced proficiency in the installation, configuration, administration, and troubleshooting of the Windows server ecosystem, including but not limited to:
o Windows Server Base OS
o Windows Features & Functions
o Active Directory & LDAP
o DNS & DHCP
• Advanced proficiency with federated identity systems via Active Directory, LDAP, and cloud providers (OKTA, AAD, Google Workspace).
• Experience with platforms such as VMware and Proxmox, alongside enterprise storage/backup solutions (Veeam, Rubrik, Acronis, Netapp, Isilon, Data Domain)
• Proven background in OS hardening, auditing, High Availability (HA) cluster configuration, and Disaster Recovery (DR) exercises.
• Experienced in incident management, monitoring/telemetry tooling, process documentation, and handling unplanned outages. Must be available for 24x7 rotational on-call duties.
• Ability to work in a constantly changing, fast-paced environment.
• Strong analytical skills, customer/business orientation, and excellent written and spoken English (French bilingualism is a bonus).
SKILLS & EXPERTISE (nice to have):
o Experience with Linux servers and LDAP/Active Directory (RHEL-based distributions preferred).
o The ability to troubleshoot Linux servers is highly valued.
o Comprehensive understanding of key technological concepts such as IT architecture, Cloud technologies, applications, network infrastructure, and security is strongly preferred
o Experience with automation technologies and advanced scripting (Powershell, Python, BASH, Ansible, Git, Bitbucket) highly valued.
o Experience operating in agile environment using Jira (scrum/kanban/mvp)
o Process definition and improvement expertise
o Containerization experience (e.g. Docker, Kubernetes (GKE))
PHYSICAL DEMANDS AND VISUAL ACUITY:
• Must lift and carry server equipment and boxes up to 20lbs.
You'll benefit from:
• Flexibility: Yes, we think that what you do matters. At work and at home.
• Fun: We laugh a lot, it makes every day brighter.
• Discounted services: We provide amazing services to our clients, and you'll get them at home, because you deserve them.
• Rewarding Pay: Let's be honest, everybody likes to make a good salary. We offer attractive compensation packages, and it comes with a great culture.
• Benefits: We've got you covered.
• Career Evolution: Join us and we will give you the tools to achieve your career goals!
• Technology: You have a passion for technology? Excellent, we do too. Here, you will manage, influence, play, create, fix, and shape the industry.
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Location :
Burlington, ON
Company :
Cogeco Connexion Inc
