Administrator, Ophthalmology & Otolaryngology

Location

Augusta University

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Job Summary

The Administrator is responsible for the day-to-day administrative, business and financial operations for the AU Departments of Ophthalmology and Otolaryngology. The Administrator has oversight for the Departments of Ophthalmology and Otolaryngology Ambulatory Practice Sites in the Medical Office Building (MOB) and the second floor of the main hospital. The Administrator has responsibilities for ensuring high quality patient/family centered care, including ready access to Ambulatory Care Services, as well as achieving optimal business performance for the Practice Sites and the Health System. The Administrator has responsibility for adherence to AU and Health System policies and procedures.

Responsibilities

The responsibilities include, but are not limited to:

General Responsibilities

Responsible for the daily administrative, operational, and financial management of the AU Departments of Ophthalmology and Otolaryngology and their ambulatory practice sites.

Ensures high-quality, patient-centered care, operational efficiency, regulatory compliance, and adherence to AU and Health System policies.

Oversees staff supervision, financial performance, program development, project coordination, and facility operations.

Assists with business planning and implementation while fostering collaborative relationships to support organizational goals and enhance patient care services.

General Administration - Ophthalmology and Otolaryngology

Oversees departmental operations, staff, and administrative functions for Ophthalmology and Otolaryngology.

Manages budgeting, financial performance, reporting, and compliance with institutional policies.

Leads recruitment, supervision, and development of administrative staff, faculty, and APPs.

Oversees space, property, and resource management to support departmental goals and operations.

Operations & Patient Care

Leads day-to-day operations of ambulatory practice sites, ensuring efficient, patient- and family-centered care and excellent customer service.

Develops and implements clinical and operational services to improve patient access, satisfaction, and care delivery.

Collaborates with physicians, faculty, and staff to optimize patient flow, access standards, and clinical performance.

Financial & Business Management

Oversees all financial operations, including budgeting, revenue cycle management, billing, collections, reimbursement, financial reporting, and expense control.

Develops business plans, revenue enhancement strategies, and growth initiatives to improve operational and financial performance.

Monitors financial results and implements corrective actions to maintain budget compliance.

Staff Leadership & Development

Recruits, supervises, mentors, and develops clinical staff while promoting accountability, teamwork, and professional growth.

Supports physician and staff engagement through effective communication, leadership, and change management.

Maintains a culture focused on service excellence, quality care, and continuous improvement.

Quality, Compliance & Performance Improvement

Leads quality improvement initiatives and monitors key performance indicators to achieve operational and clinical goals.

Ensures compliance with regulatory, accreditation, and organizational standards, including documentation and reimbursement requirements.

Develops and implements policies, procedures, and corrective action plans to support operational excellence and patient safety.

Strategic Growth & Resource Management

Identifies opportunities for program expansion, new business development, and community outreach.

Oversees facility operations, space utilization, technology, and information systems to support practice growth and efficiency.

Supports clinical, educational, and research initiatives through strategic planning, resource management, and collaboration with organizational leadership.

Education Administration
Provides appropriate infrastructure to support continued excellence in education at the student, resident, and fellow level.

Develop and implement initiatives targeted to meet institution/department goals for graduation, board pass rate, and recruitment of graduates from LCME accredited medical schools.

Departments of Ophthalmology and Otolaryngology Graduate Medical Educational Programs:

• Ophthalmology Residency Program - 9 categorical residents
• Otolaryngology Residency Program - 12 categorical residents

Required Qualifications

MBA, MHA or MPH from an accredited college or university with at least five years of clinical administrative and business experience.

Knowledge, Skills, & Abilities

Ability to maintain confidentiality

Detail-oriented

Excellent interpersonal, verbal, and written communication skills

Proficient in Microsoft Office and other computer software/databases

Shift/Salary/Benefits

Shift: Days/M-F (work outside of normal business hours will likely be required of an employee in an exempt level position)

Pay Band: B19

Salary Minimum: $144,800/annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.

Recruitment Period: 8/18/26 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check complete for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgement and adhering to cybersecurity and privacy policies during their employment and beyond.

Credit Check

This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. " Augusta University is a patient-and-family-centered care institution, where employees partner everyday with patients and families for success".

Augusta University is a tobacco free environment and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

How To Apply

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365.