Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.

Provides clinical support for staff and serves a Subject Matter Expert. Supports hospital operations and collaborates with senior leadership. Fosters a positive, collaborative, and patient-focused culture and work environment. Acts as a liaison between departments to ensure effective communication. Optimizes workflows and identifies opportunities to enhance quality of care. Possesses strong critical thinking skills and addresses/escalates issues in real-time. Coordinates emergency teams (after hours/weekends/holidays) and assist with Command Center setup. Manages clinical and non-clinical emergencies, including notifications to leadership and external agencies (e.g., medical examiner, law enforcement). Ensures compliance with healthcare regulations (CMS, Joint Commission) and standards of practice (Tracer methodology). Supports policies, procedures, and emerging technologies to improve operational efficiency and patient outcomes. Develops and implements quality initiatives/programs focused on patient safety and satisfaction. Addresses and resolves patient or family concerns promptly and professionally. Promotes accountability and provides recommendations based on staff performance. Optimizes patient flow and throughput while contributing to high standards of patient care. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Job Status:
Full time

Employee Type:
Staff