• Job Details
• Job Title: Operations Manager
• Client: Non-profit Organization Management
• Working Location: San Jose, CA (Hybrid)
• Employment Type: Full-time
• Salary: DOE (80-90K per yr) + Full Benefit
• Language: English and Japanese
• Key Responsibilities
Administration & Operations
• Support the Executive Director in the overall administration and day-to-day operations of the organization.
• Handle general inquiries and coordinate communications with members and external organizations.
• Maintain organized electronic and physical records.
• Manage office supplies, equipment, vendors, and general office operations.
• Provide backup support for administrative systems and website updates.
Financial Administration
• Coordinate with outsourced bookkeeping/accounting services or part-time accounting personnel.
• Collect and organize invoices, receipts, and supporting financial documents.
• Review monthly financial statements and other financial reports.
• Monitor membership dues, event income, and expenses.
• Coordinate internal payment and expense approval processes.
• Assist with budgeting, financial reporting, year-end closing, and coordination with the CPA as needed.
Membership Administration
• Maintain and update the membership database.
• Support new member onboarding and respond to member inquiries.
• Maintain accurate member and company information and records.
• Support membership renewals and dues administration in coordination with the Executive Director and accounting service provider.
Committee, Program & Event Support
• Support committees and committee leaders with meetings, seminars, networking programs, and special events.
• Assist with event planning, venue coordination, registration, catering, communications, and logistics.
• Support major annual events, networking programs, and member activities.
• Assist with Board, Executive Committee, and Annual Meetings.
• Coordinate with partner and community organizations as needed.
Communications
• Support member communications through email, Eventbrite, MailChimp, Jotform, and other platforms.
• Assist with newsletters and other member communications.
• Maintain advertising schedules and coordinate related administrative matters.
• Required Qualifications & Skills
• Bachelor's degree preferred, or equivalent relevant experience.
• 3+ years of experience in administration, operations, nonprofit organizations, professional associations, chambers of commerce, or a related field preferred.
• Excellent organizational, time-management, and communication skills.
• Strong attention to detail and the ability to manage multiple priorities.
• Proficiency with Microsoft Office and/or Google Workspace.
• Experience with QuickBooks, Eventbrite, MailChimp, Jotform, or similar systems is a plus.
• Ability to work both independently and collaboratively with staff, volunteers, members, and external partners.
• Professional discretion when handling confidential organizational, financial, and membership information.
• Japanese and English bilingual skills are preferred.
