Job Description:

Account Supervisor, Paid Media

Do you enjoy turning media performance into smarter strategies and measurable business results? Are you energized by helping clients connect with audiences through data-driven paid media programs that combine strategy, creativity and continuous optimization?

As an Account Supervisor, Paid Media at Zeno, you will help develop and lead integrated paid media programs for a diverse portfolio of consumer, corporate and healthcare clients. Working closely with clients, account teams, strategists and analytics partners, you will shape media strategies, oversee campaign execution and use performance insights to optimize investments across digital platforms.

This role is ideal for a paid media professional who enjoys both strategic thinking and hands-on leadership. You'll have the opportunity to manage client relationships, oversee media workstreams, mentor junior team members and help clients achieve measurable communications and business outcomes.

About the Role:

• Paid Media Strategy & Planning: Develop integrated paid media strategies that align audience insights, channel recommendations and investment decisions with client objectives and business goals.
• Campaign Leadership & Optimization: Oversee paid media campaigns across social and digital platforms, guiding execution, monitoring performance and identifying opportunities to improve efficiency and results.
• Measurement & Performance Insights: Analyze campaign performance and translate data into actionable recommendations that inform optimization, future planning and client decision-making.
• Integrated Media & Cross-Functional Collaboration: Partner with strategy, creative, analytics and account teams to connect paid media with broader communications and marketing programs.
• Client Management & Strategic Guidance: Serve as a trusted day-to-day client contact, presenting media recommendations, communicating performance and helping clients navigate evolving platforms and opportunities.
• Team Leadership & Development: Guide and mentor junior team members while helping ensure strong campaign execution and contributing to a collaborative environment where people can learn, grow and do their best work.
• Business Growth & Media Innovation: Identify opportunities to expand client programs and bring forward emerging platforms, technologies and media approaches that strengthen Zeno's paid media capabilities.

About You:

• 5+ years of experience in paid media, digital marketing, media strategy or integrated marketing within an agency or similar environment.
• Experience developing and managing paid media strategies across social and digital platforms.
• Strong understanding of paid social platforms including Meta, TikTok, LinkedIn, Pinterest, Snapchat, YouTube and X.
• Hands-on experience with Meta Ads Manager, Google Ads or similar paid media platforms.
• Strong understanding of campaign performance, optimization, audience targeting and paid media measurement.
• Experience translating analytics and performance trends into strategic recommendations for clients and internal teams.
• Familiarity with programmatic display, paid search and broader digital media planning.
• Experience managing day-to-day client relationships and presenting media strategies, performance and recommendations.
• Strong project management skills with experience overseeing multiple campaigns, budgets, timelines and priorities.
• Experience collaborating across strategy, creative, analytics and integrated account teams.
• Experience mentoring and supporting junior team members.
• Collaborative and adaptable mindset with a curiosity for emerging media, technology and evolving audience behaviors.

Preferred Qualifications:

• Experience with programmatic display, paid search (SEM/PPC) or omnichannel media campaigns.
• Familiarity with attribution, media measurement and analytics platforms.
• Experience supporting organic client growth or new business initiatives.

Pay Range: $80,000.00 -$100,000.00 USD/yr.

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

Level 05

About Our Benefits

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.