Account Supervisor

M&C Saatchi Group

$100K — $110K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 5+ years in an agency environment, with at least 1 year in a supervisory role
  • Experience managing integrated campaigns from conception to execution
  • Strong written and verbal communication skills
  • Demonstrated analytical skills for business problem-solving and campaign evaluation
  • Production experience across various platforms including film and digital
  • Familiarity with media agency collaboration for planning and buying processes

Responsibilities

  • Serve as the primary business lead for clients on a daily basis
  • Manage projects of various sizes to surpass client expectations and agency goals
  • Proactively identify opportunities to enhance client service and agency performance
  • Coach junior account team members and support senior leadership
  • Develop deep understanding of client businesses and market trends
  • Build strong relationships with clients and internal agency partners
  • Anticipate potential challenges and engage necessary resources to resolve issues

Benefits

  • Comprehensive employer-subsidized benefits package covering medical, dental, and vision
  • Health Savings Account for medical expenses
  • 401k retirement plan with annual company match
  • Gym reimbursement to promote wellness
  • Commuter benefits for public transport costs
  • Cellular phone allowance for business communications
  • Generous paid time off to encourage work-life balance
  • Employee volunteer day dedicated to community service or charity work
Full Job Description
RESPONSIBILITIES

The Account Supervisor serves as a day-to-day business lead for our clients and the quarterback for the agency. Work independently on projects big and small to exceed both client expectations and agency goals. Proactively seek out opportunities to better serve our clients and the organization at large. Provide coaching to junior account talent and support to senior account leadership.

WHAT MAKES YOU GREAT
  • You strive to become an expert in your clients' business and in our own, developing a deep understanding of their issues and concerns, relevant categories and emerging media.
  • You set a positive tone and lead with a sense of calm, optimism, and control to inspire confidence and trust. You ask questions when you need to. You build relationships with your strategy and creative partners.
  • You invest in building strong relationships with your clients and other agency partners.
  • You are a strong communicator with excellent writing skills, the ability to craft a clear and persuasive argument and build a presentation
  • You are an equally great listener, able to hear what is unsaid as well, with the ability to turn information into action
  • You take pride in knowing how to make things happen, defining and managing a clear work plan/schedule, stewarding budgets and specs.
  • You anticipate challenges and trouble spots and know when to bring in partners or colleagues to help troubleshoot.
  • You are ambitious-for yourself, our clients, the agency and our work. You believe that what we do is important, meaningful, and wherever possible, fun.


QUALIFICATIONS
  • Bachelor's degree or commensurate experience
  • 5+ years in an agency environment preferred; at least 1 year with supervisory experience
  • Robust experience with the integrated campaigns, from strategic development through creative development, production and trafficking. Demonstrated ability to outline and manage the process for internal and client teams and orchestrating reviews, feedback and response.
  • Strong communication skills (written and oral) and an excellent presenter
  • Solid strategic and analytical skills, including the ability to define a business problem and the role of creativity and communications in solving it and evaluating campaign success
  • Production experience across all platforms - film, digital, social, and printed
  • Familiarity partnering with media agencies for the planning and buying process
  • Organized and detail-oriented; finds satisfaction in a buttoned up and well-run operation
  • A self-starting multi-tasker that can handle the pressure of several assignments at once and take initiative for identifying how to accomplish new tasks
  • Curious, resourceful and inquisitive
  • A positive outlook and strong people skills; an exceptional team builder, leader and colleague
  • Well-versed in Microsoft Office, Google Apps and Slack
  • Travel may be required


BENEFITS

We value our teams and are committed to their success! We offer a competitive salary, a comprehensive employer subsidized benefits package which includes group medical, dental and vision coverage, Health Savings Account, 401k retirement plan with annual company match, gym reimbursement, commuter benefits and cellular phone allowance, generous paid time off and employee volunteer day to encourage social responsibility giving time to the non-profit, community service or charity of your choice.

Salary is dependent on experience but ranges from: $100,000- $110,000. All candidates must have the ability to work in the US; we are unable to sponsor any work visas for this role.

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Group company M+C Saatchi SSK Locations New York Remote status Hybrid Yearly salary $100,000 - $110,000 Employment type Full-time

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