College degree in marketing, advertising, communications, or science/medicine preferred.
4 years of agency or comparable experience, ideally in HCP agency marketing.
Strong written and oral communication skills, including the ability to draft creative briefs.
Maturity for handling senior-level client interactions.
Solid understanding of business principles and marketing/advertising.
Experience in managing and training staff, with a focus on prioritizing creative hours.
Responsibilities
Oversee the tactical development and implementation of brand strategies.
Provide proactive tactical and strategic recommendations based on market insights.
Supervise and mentor junior account team members to foster growth.
Maintain regular client contact and ensure they are updated on account activities.
Facilitate positive client relationships and establish credibility at all levels.
Ensure agency work is strategically sound and creatively compelling.
Monitor project deadlines and manage team workload for efficiency.
Benefits
Opportunity for professional growth and mentorship.
Collaborative team environment with a focus on positive culture.
Engagement with senior-level clients and strategic brand management.
Access to ongoing training and development resources.
In-office work structure promoting team collaboration.
Full Job Description
Agency: Biolumina
Job Function: Account Management and Growth
Job Subfunction: Account Management
Job Description:
Title: Account Supervisor
Company/Location: Biolumina / New York, NY
Department/Discipline: Account
Description
The Account Supervisor oversees the tactical development and implementation of the brand, while contributing to its strategic direction. The Account Supervisor position moves beyond daily project management tasks and into strategic brand management. The Account Supervisor will also supervise, motivate and mentor more junior account team members.
Primary Job Responsibilities
Understand the creative process and provide ideas for improving existing executions
Ability to see the big picture, identify key issues, and provide proactive tactical and strategic recommendations
Demonstrate mastery of brand category and competitive data, including key studies
Seek non-traditional solutions to marketing/marketplace problems
Internalized marketplace events, market research, etc., and develop and communicate strategic/tactical recommendations for the brand
Oversee/manage the tactical plan development process, while contributing to tactical plan design:
Communicate key client issues/initiatives to team
Oversee creation of competitive review
Generate key issues/objectives/strategies
Supervise development of tactics/budget/timing
Manage internal approval process
Keep senior management briefed on account activities
Foster a positive and productive team atmosphere and establish credibility both internally and externally
Facilitate and maximize client relationships
Maintain regular client contact at all levels and become integral part of client team, ensuring that the client is updated and briefed on all relevant account activity
Ensure that all agency work represents the best we have to offer -- strategically sound, arresting creative, error-free
Ensure that client is perceived positively within agency
Understand the client's perspective and challenges, and communicate these to the entire agency team
Demonstrate a thorough understanding of the client's business and actively seek opportunities for further account development
Foster client understanding of the agency's needs and perspective
Establish credibility with clients at all levels
Additional Responsibilities
Communicate effectively and professionally both internally and externally
Demonstrate good problem-solving and interpersonal skills
Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately
Remain calm despite high pressure situations
Project a professional, positive attitude toward peers and clients within the department and the agency Embody service-oriented attitude and uphold quality standards in servicing the client
Maintain accurate time sheets
Foster a positive team atmosphere demonstrating respect for peers and supervisors
Assist other members of department/team as needed when workload allows
Foster senior level partnerships with creative/account colleague
Understand when it's appropriate to make decisions independently and when to escalate issues/decisions to manager
Uphold the Company Values in all decisions and interactions
Management Responsibilities
Assign work to assure project deadlines are met
Monitor overall workload to effect efficiency and assure that waiting or downtime is minimized
Keep supervisor or department head apprised of any workload challenges/concerns on assigned team accounts that may necessitate hiring freelancers
Monitor, review and approve direct report's time sheets in terms of hours worked on specific jobs
Provide constructive and direct ongoing feedback to direct reports
Evaluate performance of direct reports and complete and deliver performance reviews
Help supervisor manage and resolve staff issues including performance, personal presentation and internal interactions; anticipate/address performance issues quickly and directly
Recommend adjustments/additions to the roles and procedures of the department to achieve continuous improvement and efficiency across all accounts and/or specific accounts
Help interview, train and orient new team members to the agency, department, and account(s) at the direction of department head
Provide ongoing guidance to all team members and be available to them as a resource foraccount/agency/departmental policies, procedures, etc.
Qualifications
College Degree, preferably in marketing, advertising, communications or science/medicine
4 years Agency or comparable experience (HCP Agency marketing experience preferred)
Excellent written and oral communication skills including ability to write basic documents(Creative Briefs)
Maturity to handle senior-level Client contact
Understanding of business principals
Thorough knowledge of, and depth of experience with, marketing/advertising
Ability to manage and train staff, including prioritization of creative hours
$1,00,000-$1,20,000
To the extent permissible by local law, Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.
