Account Specialist

LifeWorks, Inc. • $80K — $100K *
Toronto, ON M3C 0E3In-Person
Telecommunications & Hardware
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Proactive prospector mentality with a drive for new business acquisition.
  • Exceptional communication, relationship-building, and presentation abilities.
  • Entrepreneurial mindset focused on accountability and results.
  • Disciplined execution with strategic priority management.
  • Adaptable, resilient, and open to feedback for continuous growth.
  • Eager for ongoing learning and staying updated on industry trends.

Responsibilities

  • Develop new business through strategic outbound prospecting and proactive outreach.
  • Build and manage your own book of business independently.
  • Oversee the full sales cycle from prospecting to closing deals.
  • Deliver tailored consultative solutions from a comprehensive technology portfolio.
  • Cultivate strong partnerships with clients as a trusted technology advisor.
  • Drive prospecting initiatives and leverage referral networks for sourcing efforts.
  • Achieve and exceed monthly sales targets while ensuring customer success.

Benefits

  • Comprehensive benefits starting on day one, including health and mental health coverage.
  • Generous share purchase program with company contributions.
  • Structured onboarding and ongoing training to enhance skills and product knowledge.
  • Clear career advancement paths into sales and leadership roles.
  • Mentorship from top-performing sales leaders for professional growth.
  • Access to cutting-edge sales tools such as Salesforce and AI-powered prospecting technology.
Full Job Description
Description

Your Role

Are you a driven, entrepreneurial sales professional who thrives on prospecting and winning new business and helping small business owners succeed with the right technology solutions? Join TELUS as an Account Specialist on our Small Medium Business team - where you'll think like a CEO, build your own book of business from the ground up, and make a real impact on businesses across Canada. You will be a trusted advisor and entrepreneur who owns your results, your strategy, and your growth. You'll focus on outbound prospecting to connect with small business owners, identify their needs, and deliver tailored technology solutions that help them thrive in today's digital world.

Here's how:

  • Hunt and develop new business through strategic outbound prospecting and proactive outreach across your territory, with a pipeline of 500K qualified SMBs waiting to be engaged
  • Build and cultivate your own book of business from the ground up - not just work assigned leads. Your business is yours to own and grow
  • Manage a full sales cycle from qualifying prospects to closing deals and building a strong client base. Success requires the ability to thrive in variety - some deals close in weeks with deeper discovery, others in days with ready-to-buy prospects
  • Deliver consultative solutions tailored to each business's unique needs across our full portfolio - Mobility, Fibre Internet, Business Security and Generative AI solutions with average deal values of $5K-$25K annually
  • Cultivate long-term partnerships where clients see you as their trusted technology advisor, not a one-time transaction - building recurring revenue streams
  • Drive outbound prospecting initiatives while cultivating relationships and referral networks to support sourcing efforts - top performers source 40%+ of their pipeline through relationships
  • Achieve and exceed monthly sales targets while maintaining a focus on customer success - clear monthly quotas with transparent tracking
  • Maintain accurate pipeline records and manage your business with an entrepreneurial mindset using industry-standard CRM tools (Salesforce)


What's In It For You

  • Realistic Earnings Expectations:
    • Full OTE: $80,000 - $100,000 (based on 100% quota achievement)
    • Top Performers can achieve accelerator bonuses - Achieve 100% on all product lines and earn 2X your commission. Last year, our top 10% of performers exceeded $150K+ in total compensation
    • Uncapped earning potential - No ceiling on commissions. Your effort directly translates to your paycheck
  • Comprehensive benefits starting from day one, including a wellness account, health coverage, and mental health support
  • Generous TELUS share purchase program with company contributions - build long-term wealth alongside your salary
  • Industry-leading training and development - Structured onboarding (4-week program), ongoing product certification, AI solution mastery, and sales methodology.
  • Clear career progression path to advanced sales and leadership roles
  • Mentorship from top-performing sales leaders - paired with a dedicated coach who's hit quota consistently
  • Supportive, high-performance team environment - located steps from Union Station
    in downtown Toronto, perfect for commuters and those seeking vibrant urban work culture
  • Sales tools and technology - Access to GONG call recording and coaching, Salesforce CRM, and AI-powered prospecting tools to maximize your efficiency


What Success Looks Like

Meet Sarah, one of our top Account Specialists. A former customer-facing sales professional, Sarah built a territory of 45+ active clients in her first 12 months, sourced 60% of her pipeline through relationships, and earned $127K in total compensation. This could be you!

Qualifications

What You'll Bring
  • Proactive prospector mentality - you're energized by outbound, make 50+ dials per day without hesitation and are motivated by acquiring new business.
  • Excellent communication, relationship-building, and presentation skills
  • Entrepreneurial mindset with a focused pursuit of success and accountability for your results
  • You bring disciplined execution and quota accountability - hitting targets consistently, managing priorities strategically, and adjusting your approach based on pipeline data
  • Adaptability, resilience and coachability, you're open to feedback
  • Eagerness for continuous learning and career growth - you invest in your own development and stay current with industry trends


Preferred (But We'll Train the Right Attitude)

  • 1-3 years B2B or outbound sales experience - ideally in SaaS, technology, or telecommunications
    Familiarity with CRM tools (Salesforce, GONG, HubSpot, or similar) - you're comfortable with technology and can navigate platforms intuitively
  • Experience in field sales, outside sales or territory management
  • Multilingual proficiency - a distinct advantage for our diverse client base across Canada
  • Established professional network within the business community - your referral network becomes your competitive advantage


Ready to Own Your Territory? If you're a sales professional who wants to build something real, earn what you deserve and control your own destiny, we want to talk! Apply now.

Salary Range:

Performance Bonus or Sales Incentive Plan:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more ...


Job Type: This is for a current vacancy

About LifeWorks, Inc.

LifeWorks, Inc. Careers

Joining LifeWorks, Inc. presents an unparalleled opportunity to become part of a leading team dedicated to professional growth and innovation in the industry. LifeWorks, Inc. is renowned for its commitment to excellence and a culture that fosters diversity and leadership.

Explore Job Opportunities

LifeWorks, Inc. offers a variety of job opportunities that cater to a range of skills and professional interests. Whether seeking an entry-level position or a more senior role, LifeWorks, Inc. provides a platform for career advancement and personal development.

Internship Programs

Embark on a professional journey with LifeWorks, Inc. through its dynamic internship programs. These opportunities allow individuals to gain hands-on experience, enhance their resumes, and develop essential skills in a real-world setting. Internships at LifeWorks, Inc. are a stepping stone to full-time employment and a flourishing career.

Professional Growth and Benefits

LifeWorks, Inc. is dedicated to the professional growth of its team members, offering extensive training and development programs. Employees enjoy comprehensive benefits that support both their professional and personal lives, ensuring a well-rounded employment experience.

Inclusive Culture and Diversity

The company prides itself on a workplace culture rooted in diversity and inclusion. LifeWorks, Inc. believes that a diverse team inspires innovation and enhances problem-solving capabilities. Through diversity training and inclusive hiring practices, LifeWorks, Inc. ensures that all team members have the opportunity to contribute and succeed.

Networking and Leadership Development

LifeWorks, Inc. encourages its employees to engage in networking and leadership development activities. These initiatives are designed to build strong professional networks and develop the leadership skills necessary for career advancement within the company.

Innovation at LifeWorks, Inc.

At the forefront of innovation, LifeWorks, Inc. continually seeks to implement cutting-edge solutions and services. The team at LifeWorks, Inc. is composed of dedicated professionals who bring creativity and expertise to every project, driving the company's success in a competitive market.

Hiring Process

The hiring process at LifeWorks, Inc. is designed to identify and attract top talent. Candidates undergo a thorough interview process that assesses their skills, cultural fit, and potential for growth within the company. LifeWorks, Inc. values transparency and communication, ensuring that all applicants receive timely updates and feedback.

Career Opportunities Await

LifeWorks, Inc. is actively hiring and looking for motivated individuals who are ready to take their careers to the next level. Explore the open positions and find where your skills and passions align with the needs of LifeWorks, Inc.

Stay Connected with LifeWorks, Inc. Careers

Stay informed about the latest news, job alerts, and career tips from LifeWorks, Inc. by subscribing to updates. Tailor your subscription to receive information that matches your career interests and professional goals.

SEARCH LIFEWORKS, INC. JOBS

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LifeWorks, Inc. is not just a company; it's a place where careers are nurtured, and futures are built. Join the team and be part of a community that values hard work, creativity, and a commitment to excellence.
Learn more about LifeWorks, Inc.
Industry
Healthcare
* Ladders Estimates

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