Kaseya

Account Manager, Mid-Market accounts

Kaseya$80K — $95K *
Miami, FL 33186In-Person
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in account management or relationship-focused sales
  • Experience managing Mid-market clients in a B2B setting
  • Preferred background working with VARS or Channel partners
  • Demonstrated track record of meeting or exceeding sales targets
  • Strong commercial mindset and passion for account growth
  • Excellent communication and interpersonal skills
  • Proficient in CRM tools, especially Salesforce

Responsibilities

  • Own a portfolio of Mid-Market accounts and identify upsell opportunities
  • Build and strengthen relationships with low-engagement customers
  • Develop and implement tailored account plans as part of a commercial growth strategy
  • Monitor product usage to drive customer adoption and retention
  • Exceed revenue targets through strategic account management
  • Collaborate with internal teams for a unified customer experience
  • Utilize Salesforce for effective pipeline management and reporting

Benefits

  • Opportunity to work with cutting-edge technology
  • Collaboration with a high-energy team
  • Immediate visibility of your impact on the company
  • Career acceleration in a fast-growing IT company
Full Job Description
Kaseya is looking for an enthusiastic and results-driven Senior Account Manager to take ownership of a portfolio of **MME key accounts **focusing on supporting customers that have strong growth potential. In this role, you'll be responsible for **expanding and maximizing value within existing accounts**, identifying new opportunities, strengthening relationships, and driving consistent revenue growth through proactive account management. **Key Responsibilities** Account Ownership & Expansion: Take full ownership of a portfolio of Mid-Market accounts, proactively identifying upsell and cross-sell opportunities across Kaseya's product suite to unlock new revenue. Customer Re-Engagement & Relationship Building: Reignite and build strong relationships with existing customers-especially those with low engagement, connecting with key decision-makers and aligning solutions to their evolving needs. Commercial Growth Strategy: Develop and execute tailored account plans, including regular outreach, check-ins, and business reviews to uncover opportunities and drive expansion. Adoption & Value Realization: Monitor product usage and adoption metrics, addressing gaps and driving increased engagement to support long-term growth and retention. Revenue Ownership: Own and consistently exceed revenue targets by driving expansion within your account base, contributing to both immediate wins and long-term account growth. Cross-Functional Collaboration: Partner closely with Customer Success, Sales, and other internal teams to deliver a seamless customer experience and maximize account potential. CRM & Pipeline Management: Leverage Salesforce to manage your pipeline, track account activity, and maintain accurate forecasting and reporting. **Required Qualifications** - 4+ years of experience within an account management or relationship focused sales role - Experience in B2B sales managing Mid-market clients **Preferred Qualifications:** - Experience working with VARS or Channel partners to support growth - Proven ability to meet or exceed sales targets - Strong commercial mindset with a passion for account growth and expansion - Highly motivated, coachable and resilient in a fast-paced environment - Excellent communication, organizational, and interpersonal skills - Experience using CRM tools (Salesforce preferred) - Strong analytical and forecasting abilities **Why Kaseya?** Join a fast-growing company transforming the IT industry. At Kaseya, you'll work with cutting-edge technology, collaborate with a high-energy team, and accelerate your career in a role where your impact is immediately visible. If you're ready to take ownership of a high-potential account base and turn opportunity into growth, we'd love to hear from you.

About Kaseya

Industry
Founded
2000

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