Job DescriptionJob Summary: This role is a seasoned account manager who has developed long-term relationships as a trusted advisor with a portfolio of clients, connecting with key business executives and stakeholders. The role configures, prices, and quotes Vertiv AC Power and Switchgear solutions for the customer and has the knowledge to connect with the highest-level internal resources to initiate cross-selling opportunities and broker deals. After securing the order this role manages the order and solves complex issues as needed to meet all customer requirements to maximize profitability to the office and company. This role helps lead company initiatives in their territory.
Business Unit Job Summary: This position will contribute to the overall sales for the New York Vertiv Factory Direct office. This role will specialize in AC Power and Switchgear accounts covering local contractors, engineers, and owners that utilize critical equipment in Data Center applications. The Account Manager II works independently, is creative, and a critical thinker. The Account Manager II is required to meet customer demands for innovative solutions to their data center service needs by analyzing documentation and sales reports that offer the most competitive plan to meet the customer's needs while meeting and exceeding sales quotas and business objectives. This role requires travel across the territory to build relationships and visit sites to propose solutions. It also leads the AC Power Sales continuous improvement efforts within the territory by coaching the other members of the sales team and leading by example.
Responsibilities: - Develops and maintains a sales plan and pursuit strategy for each existing account and finds new opportunities and new clients, respectively.
- Develops new long-term, and strengthens existing, relationships as a trusted advisor with a portfolio of clients, connecting with key business executives and stakeholders.
- Negotiates AC Power and Switchgear product opportunities while also bringing in other team members to find and secure cross-selling opportunities. After securing the order, the Account Manager manages the order to meet all customer and consultant requirements to maximize profitability to the office and company.
- As new company initiatives are created, the Account Manager supports those initiatives to help the company succeed.
- Achieves progressively increasing monthly, quarterly, and annual sales and orders quotas while actively managing an expanding pipeline of opportunities at least 3x assigned quota.
Education & Certifications: Bachelor's degree in Engineering, Business, or related field (or equivalent combination of education and experience).
Minimum Requirements: - Bachelor's degree in Engineering or business-related degree (or equivalent combination of education and experience)
- 5 years of sales experience.
- Proven successful experience in large account sales and account management in a similar industry.
- Understanding of electrical contractors, consultants, and end users for Data Center applications.
- Knowledge of critical support equipment operations for both power and mechanical products.
- Bring customer-first mindset in external and internal collaborations.
- Demonstrated proficiency in actively managing and expanding orders pipeline at least 3X assigned quota, utilizing accepted CRM tools and best practices.
- Strong organizational skills, detail oriented and ability to manage multiple priorities is required along with excellent problem-solving abilities.
- Proficiency in Microsoft Office suite.
- Team player with outstanding verbal and written communication skills.
Preferred Requirements: - Business to business outside sales experience.
- Ability to interpret and understand electrical one-line diagrams and perform take-offs.
- Competence in all aspects of internal Liebert sales and order entry functions and policies.
- Competency in all Liebert products and services in line of business and adjacent lines of business to enable cross-selling.
TIME TRAVEL REQUIRED- Up to 50% travel within territory
The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES- High-Performance Culture
- Customer Focus
- Operational Excellence
- Innovation
- Financial Strength
OUR BEHAVIORS- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
- Promote transparent & open communication
