Position: Account Manager- Energy EfficiencyLocation: Maryland's Eastern Shore (Remote, Home-Based with Local Field Travel)-Cecil County, Kent County, Queen Anne's County, and Caroline County, Maryland Are you ready to make a difference? ICF is seeking an Energy Efficiency Account Manager to build and maintain business customer relationships and generate qualified opportunities for commercial energy efficiency programs on Maryland's Eastern Shore. This remote, home-based position serves Cecil County, Kent County, Queen Anne's County, and Caroline County, Maryland, and requires local field travel throughout the assigned territory. In addition to working from your home office, you will attend in-person meetings with utility customers, trade allies, and customer representatives to understand their needs, discuss relevant utility incentive programs, and help them take the next step toward participation-not to sell products or services. Working with the client's existing book of business, you will use B2B prospecting, account management, and consultative selling skills to support sales and marketing teams in recruiting utility customers. You will manage a pipeline of existing energy efficiency leads and use our CRM to develop targeted outreach campaigns that increase energy efficiency projects and participation in utility incentive programs. We advance outreach and marketing through technology and creativity. Success requires independent initiative, effective teamwork, a drive to succeed, and a commitment to client satisfaction. This position is open to Maryland-based candidates.
What you will be doing: - Develop and maintain partnerships with major local, national, and regional distributors, suppliers, and manufacturers to support their participation in the programs
- Cultivate and develop new relationships and partnerships with trade allies and professional organizations to ensure program awareness and adoption
- Maintain strong ongoing communications with participants and other interested stakeholders, including in-person meetings with utility customers, trade allies, and customer representatives throughout the assigned Eastern Shore territory, to assess their needs and receive feedback on their program experience.
- Preparing and presenting targeted presentations as well as promoting program awareness and participation at trade shows, trade organization and stakeholder events, supply house counter days, as well as any industry recognized associations.
- Assist multiply program managers with the development and implementation of promotional strategies
- Prepare ongoing status reports to document performance and activities demonstrating progress towards program goals, contractor/consultant participation and pipeline management
- Provide QA/QC data to the client
- Support internal operations and management of the programs, with tasks such as reporting, application review, forecasting, marketing development, and client support
What success looks like: Consistent, meaningful engagement with the client's customer book of business; new and strengthened customer relationships; qualified energy efficiency opportunities; agreed next steps and timely follow-through; accurate CRM records; and progress from initial interest toward program participation. Outreach activity supports these outcomes-it is not a substitute for them.
What we need you to have (minimum qualifications): - 8+ years of experience years of experience managing successful energy efficiency or sustainability opportunities, with specific experience in one of the following: supporting sales teams, enhancing the customer experience, or retail
OR - Bachelor's degree in (Business Admin, Energy, Communication or related field) and
- 4+ years of experience managing successful energy efficiency or sustainability opportunities, with specific experience in one of the following: supporting sales teams, enhancing the customer experience, or retail customers.
- Proficient in Microsoft Dynamics 365 Sales Enterprise
- Must have valid driver's license and successfully pass a Motor Vehicle Records (MVR) check
- Must have a reliable vehicle for local field travel throughout Cecil County, Kent County, Queen Anne's County, and Caroline County, Maryland. This remote, home-based role includes travel for in-person meetings with utility customers, trade allies, and customer representatives, as well as outreach and event support, as needed. Mileage reimbursement is provided.
What we would like you to have: - 4+ years of related work experience in one of the following: HVAC contractors, distributors, commercial real-estate, federal government or retail customers.
- Strong proven success supporting sales teams and/or business development
- Event planning and execution
- Strong follow-up and follow through skills and ability to successfully generate sales leads through marketing technology
- Proficiency in Microsoft Office suite (Outlook, Word, Excel, PowerPoint)
- Working in a fast passed multi-tasking environment
- Interest in commitment to energy efficiency, environment, and sustainability
Professional Skills: - Excellent verbal and written communication skills
- High degree of self-confidence, determination, and motivation to excel
- Desire to push yourself outside of your comfort zone
Compensation:
Although the posted range below is broader, this position is anticipated to offer a base salary in the $85,000- $95,000 range. Actual compensation may vary based on the candidate's location, experience, and other relevant factors.Pay RangeThere are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$81,499.00 - $138,549.00
Maryland Remote Office (MD99)
