Esri

Account Manager - Commercial

Esri$93K — $176K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in enterprise sales or relevant consulting/program management experience
  • Proven ability to create partnerships and establish trust with customers
  • Knowledge of account management and strategic opportunity creation
  • Solid understanding of GIS and technology trends, with ability to provide solutions
  • Strong negotiation and presentation skills, capable of effective visual storytelling
  • Willingness to travel domestically or internationally 25-50% of the time
  • Bachelor's degree in GIS, business administration, or related field

Responsibilities

  • Build relationships by prospecting and developing location strategies for organizations
  • Understand customer needs and business drivers through solution selling
  • Learn and articulate the value of Esri technology in relevant industries
  • Deliver results through effective account management and sales processes
  • Collaborate with cross-functional teams to define and execute account strategies

Benefits

  • Industry-leading health and welfare benefits, including medical, dental, and vision
  • 401(k) and profit-sharing programs
  • Generous vacation policy with a minimum of 80 hours of leave
  • Twelve paid holidays each year
  • Opportunities for personal and professional growth
Full Job Description
Overview

We invite you to bring your experience and passion for the various commercial industries coupled with an understanding of applying geospatial technology to become an integral part of Esri's commercial account team. We're looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You'll work closely with a team that helps new and existing Hi-Tech, Media & Entertainment, Consumer Goods & Services, and Financial Services customers optimize and expand adoption of Esri technology, identify new areas of growth, and share expertise that helps deliver on their mission.

Responsibilities
  • Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate and present at trade shows, workshops, and seminars.
  • Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes. Use solution selling skills to understand the needs and business challenges of customers.
  • Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to Hi-Tech, Media & Entertainment, Consumer Goods & Services, or Financial Service. Consistently conduct research and pursue professional development to anticipate customer needs and trends that may impact them.
  • Deliver results. Successfully execute the account management and sales processes for all opportunities. Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer.
  • Collaborate with your team. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies. Be motivated and resourceful and take initiative to resolve issues.

Requirements
  • 2+ years of enterprise sales and/or relevant consulting or program management experience
  • Experience creating partnerships, and establishing yourself as a trusted advisor with customers
  • Understanding of account management, account planning and opportunity strategy creation
  • Demonstrated knowledge of GIS and new technology trends and the ability to translate this into solutions for customers
  • Able to negotiate, present, and support visual storytelling across all levels of an organization
  • Ability to travel domestically or internationally 25-50%
  • Bachelor's degree in GIS, business administration, or a related field
  • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications
  • Understanding of GIS, Esri technology, and Hi-Tech, Media & Entertainment, Consumer Goods & Services, or Financial Service as they relate to one another
  • Experience managing the sales life cycle
  • General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
  • Knowledge of industry fiscal year, budgeting, and procurement cycles
  • Master's degree in GIS, business administration, or a related field

Questions about our interview process? We have answers

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Total Rewards

Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is

$93,600-$176,800 USD

About Esri

Esri is a global leader in geographic information system (GIS) software, location intelligence, and mapping. The company was founded in 1969 and is headquartered in Redlands, California. Esri's software is used by governments, businesses, and non-profit organizations worldwide to analyze and visualize data in order to make better decisions. The company's flagship product, ArcGIS, is a powerful mapping and analytics platform that allows users to create, manage, and share geographic information. Esri has a strong commitment to sustainability and social responsibility, and works to promote environmental stewardship and social equity through its products and services.
Learn more about Esri
Size
11,000 employees
Industry
Founded
1969

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