Strong understanding of complex technical ecosystems
Proven ability to drive upsell opportunities in consultative settings
Analytical skills for managing pricing and cost considerations
Experience with cross-functional project management
Ability to engage with diverse stakeholders
Fluency in French and English, with excellent communication skills
Responsibilities
Own contract renewals and negotiate to enhance customer revenue
Develop and implement sales strategies for product adoption and retention
Solve complex client needs by collaborating with various teams
Manage the full sales cycle from lead generation to closing
Generate leads through cold calling, networking, and research
Ensure positive user experiences with every interaction
Identify user pain points to propose tailored Stripe solutions
Coordinate with internal teams to ensure user success
Benefits
Collaborative and consultative sales environment
Opportunity to work with fast-growing SMB clients
Engagement with cross-functional teams to enhance product offerings
Dynamic and fast-paced work culture
Professional development opportunities in a high-growth tech setting
Full Job Description
About the team
The Account Executive, SMB Grower team is a highly consultative sales team that is responsible for the growth and retention of Stripe's largest and fastest growing SMB customers. As an Account Executive, SMB Grower team member, you'll identify new opportunities for our clients to get the most out of Stripe by quickly understanding our clients' needs, execute scaled sales strategies to close upsell and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe's offerings. What you'll do Responsibilities
Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share
Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
Own the full sales cycle from lead to close for startups and small/medium businesses
Generate your own leads through cold calling, blitzing, research, networking, and driving your territory.
Make every potential Stripe user happy with every interaction, regardless of deal size
Identify and understand users' pain points to propose Stripe solutions
Make sure that internal teams are set up for users' success by coordinating with other Stripe teams
Who you are
We're looking for a well-rounded strategic seller who can build strong relationships with Stripe's users and manage high velocity deal cycles. If you're hungry, smart, persistent, and a great teammate, we want to hear from you!
Minimum requirements
3+ years of experience in a client-facing/sales role
Ability to understand complex technical ecosystems and build great relationships with technical users
Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
Analytical ability to manage complex pricing and cost considerations
Experience managing projects with input from cross-functional teams
A knack for working well with a wide range of stakeholders, both internally and externally
Ability and motivation to operate in a highly ambiguous and fast-paced environment
Superior verbal and written communication skills in both French and English
Preferred qualifications
Prior experience in a sales and/or customer-facing role at a high growth technology company
Experience with Excel and SQL, or a willingness to learn
About Stripe
Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies—use our software to accept payments and manage their businesses online. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Stripe powers businesses all over the world, from the new startup that just launched yesterday to the Fortune 500 companies that we all know and love. Stripe is headquartered in San Francisco, with offices in Dublin, London, Paris, Singapore, Tokyo, and more.
