10+ years of account management or business leadership experience
Proven P&L ownership with revenue and margin accountability
Track record of retaining and growing large client relationships
Experience in contract negotiations and renewals
Strong executive presence for senior stakeholder presentations
Financial acumen for forecasting and analyzing account performance
Ability to lead cross-functional teams without direct authority
Responsibilities
Own the P&L for assigned carrier accounts, ensuring profitability
Develop and execute account plans with financial and service targets
Monitor financial performance and proactively address margin risks
Lead executive-level relationship management with carrier leadership
Conduct regular business reviews on service levels and financial results
Create retention plans and identify growth opportunities for accounts
Coordinate with internal teams to align resources and meet carrier commitments
Benefits
Employer-sponsored health, dental, and vision coverage
401(k) with company match
Generous PTO and paid holidays
Fully remote work option with hub access in Dallas or Tampa
Real ownership of P&L and relationships for your accounts
Direct access to executive leadership for influence on company growth
Full Job Description
About the Role We're looking for an Account Executive to own the financial performance and the relationships for a defined set of carrier accounts. Reporting to our COO, you will be accountable for the P&L, the strategy, and the growth of your accounts. You will be the senior voice of RYZE to your carriers and the senior voice of your carriers inside RYZE. This is a senior business leadership role. The right person is equally comfortable in an executive conversation with a carrier, in the numbers behind an account, and in rallying our operating teams to deliver what was promised.
What You'll Do
Account and P&L Ownership - Own the P&L for your assigned carrier accounts, including revenue, margin, and overall profitability. - Build and execute an account plan for each carrier with clear financial and service targets. - Monitor financial performance and cost drivers, and take action early to protect margin. - Forecast revenue and volume trends, and report results and risks to executive leadership.
Executive Relationship Leadership - Serve as the senior relationship owner with carrier leadership, building trust at the executive level. - Lead regular business reviews covering service levels, quality, claims performance, and financial results. - Understand each carrier's strategy, guidelines, and expectations, and make sure they are built into how our teams work. - Own escalations through resolution and communicate clearly and proactively, including when the news is not good.
Retention and Growth - Build a retention plan for each account and address risks early. - Identify and pursue opportunities to expand the services, lines of business, and programs we support. - Lead renewals and contract negotiations in partnership with executive leadership. - Guide onboarding of new carrier programs by aligning Operations, IT, Compliance, and Finance.
Operational Partnership - Partner with Claims, Operations, QA, IT, Finance, and HR to align resources and deliver on carrier commitments. - Coordinate carrier audit and compliance requests with the right internal teams. - Bring carrier feedback to leadership and help shape improvements to process, service, and strategy.
What We're Looking For
Required: - 10+ years of account management, business leadership, or client executive experience. - Demonstrated ownership of a P&L, including revenue and margin accountability. - Proven track record of retaining and growing large client or carrier relationships. - Experience negotiating contracts and renewals. - Strong executive presence and the ability to present to senior stakeholders. - Financial acumen: you can read, forecast, and explain the numbers behind an account. - Ability to lead and influence cross-functional teams without direct authority. - Proficient in MS Office: Word, Excel, PowerPoint, and Outlook.
Preferred: - Insurance, TPA, or claims services background. - Working knowledge of the property and casualty claims lifecycle. - Experience with service level agreements, carrier audits, or performance scorecards. - Experience onboarding new programs or clients.
What We Offer - Competitive base salary commensurate with experience. - Employer-sponsored health, dental, and vision coverage. - 401(k) with company match. - Generous PTO and paid holidays. - Fully remote, with optional hub access in Dallas or Tampa. - Real ownership of the P&L and relationships for your accounts. - A direct line to executive leadership and real influence on how RYZE grows.
