Intercom

Account Executive, MidMarket

Intercom$226K — $270K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years experience as an Account Executive
  • 2+ years of SaaS experience selling similar products
  • Strong sales instincts with a proven track record of exceeding quotas
  • Exceptional written and verbal communication skills
  • Ability to thrive and problem-solve in a fast-paced environment
  • Proficient in closing new business in a competitive market
  • Exhibits a growth mindset and intellectual curiosity

Responsibilities

  • Evangelize the product by driving adoption in the Mid-Market segment
  • Manage the full sales cycle from prospecting to closing
  • Provide accurate forecasts and visibility into revenue performance
  • Stay updated on evolving products and processes
  • Create tailored product demonstrations for clients
  • Engage in mentoring and team development
  • Act as the customer voice to cross-functional partners
  • Contribute to the growth of the global Enterprise business

Benefits

  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews for rewarding performance
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan with match
  • In-office bicycle storage
  • Fun events for employees, friends, and family
Full Job Description
What's the opportunity?

As a Mid-Market Account Executive, you will be a key member of the team leading the growth of our new business. We're building a world-class sales organization, and the road ahead is going to be very exciting.

At Fin, we are striving to do sales differently. We are asking our customers to put Fin at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Fin, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.
What will I be doing?
  • Evangelize our product by spearheading the growth and adoption of Fin across our Mid-Market segment
  • Manage the full sales cycle for Fin's Mid Market customers, from prospecting to close, through a consultative sales approach
  • Provide timely and accurate forecasts and clear visibility on revenue performance
  • Maintain up-to-date knowledge of our evolving products and processes
  • Create your own demonstrations, tailored to client needs
  • Engage in team development and mentoring
  • Represent the voice of the customer to cross-functional partners, including Marketing and Product
  • Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team
What skills do I need?
  • 4+ years experience as an Account Executive
  • 2+ years of SaaS experience selling similar products
  • Strong sales instincts and track record hitting and exceeding quota
  • Exceptional written and verbal communication
  • Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
  • Ability to close net new business in a competitive landscape
  • Exhibits a growth mindset, intellectual curiosity, and ambition
Benefits

We are a well-treated bunch with awesome benefits! If there's something important to you that's not on this list, talk to us!
  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews - great work is rewarded!
  • Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for employees, friends, and family!

*Proof of eligibility to work in the United States is required.

The OTE range for candidates within the San Francisco Bay Area is $226,100 - $270,040. Actual OTE pay will depend on a variety of factors such as education, skills, experience, location, etc. The OTE pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

About Intercom

Intercom is a customer messaging platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email. Intercom's products include a live chat system, a customer data platform, and a suite of messaging tools that enable businesses to communicate with their customers in a personalized way. Intercom was founded in 2011 by Eoghan McCabe, Des Traynor, Ciaran Lee, and David Barrett. The company is headquartered in San Francisco, California, and has additional offices in Dublin, London, Chicago, and Sydney.
Learn more about Intercom
Industry
Founded
2011

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