Account Executive, Mid Market

Harvey

$80K — $95K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in software sales, particularly with complex solutions.
  • Proficient in value-based selling and capable of executing a consultative approach.
  • Strong pipeline management skills with a track record of accurate sales forecasting.
  • Ability to communicate technical concepts to non-technical stakeholders clearly.
  • Demonstrated passion for AI technologies, especially in enhancing knowledge work.
  • Effective collaborator across departments to drive solutions and goals.
  • Experience in legal industry is preferred but not mandatory.

Responsibilities

  • Manage your own portfolio of clients, focusing on inbound leads and proactive outreach.
  • Oversee the entire customer journey from initial outreach to contract and renewal stages.
  • Consistently meet or exceed sales targets and critical metrics.
  • Cultivate strong relationships with key stakeholders by identifying and addressing their specific needs.
  • Deliver tailored evaluations and product demos that highlight Harvey's AI solutions.
  • Collaborate with teams across the organization to refine solutions based on customer insights.
  • Contribute to the development of a sales playbook for scaling the business.

Benefits

  • Join as a founding member of our Toronto team, impacting company culture from the ground up.
  • Enjoy a flexible hybrid work arrangement with three days in-office and two days remote.
Full Job Description
Role Overview

As a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.

What You'll Do
  • Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.
  • Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.
  • Achieve and exceed revenue targets and other key sales metrics.
  • Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
  • Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
  • Effectively work cross-functionally across the organization to shape Harvey's solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
  • Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
What You Have
  • Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
  • Excited about prospecting, and capable of independently leading a sales cycle from start to finish
  • Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene
  • Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users - especially the ability to convey technical concepts to non-technical audiences.
  • Demonstrated passion for Harvey's mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
  • Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
  • Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
  • Experience working in or adjacent to the Legal industry a plus but not required
What We Offer
  • Be part of building something special as a founding member of our Toronto team
  • Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home


Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.

We are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.

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