Account Executive

FareHarbor

$100K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of sales experience in a SaaS environment
  • Track record of meeting or exceeding sales targets
  • Strong work ethic with proactive outreach
  • Comfortable speaking with clients in various settings
  • Ability to manage multiple priorities under pressure
  • Professional communication skills across channels
  • Growth mindset with technology adoption

Responsibilities

  • Manage your own book of business from prospecting to closing
  • Build relationships with potential clients to identify needs
  • Utilize CRM to document client interactions and lead details
  • Maintain in-depth knowledge of FareHarbor's features and solutions
  • Stay informed on industry trends and competitor activities
  • Provide market intelligence feedback to internal teams
  • Monitor sales performance and optimize strategies for results

Benefits

  • Medical, dental, and vision coverage
  • 26 vacation days, 10 sick days, and 12 paid holidays
  • Generous parental and grandparent leave
  • 401k plan with employer matching
  • Regular team events and social hours
  • Opportunities for professional development
  • Wellness programs including Headspace subscriptions
  • Support for remote work and hybrid arrangements
  • Paid volunteer hours
Full Job Description
About the Role

FareHarbor is the world's leading provider of reservation software to the tour, activity and attraction industry, working with thousands of businesses across North America and the globe. Our clients' work ranges from walking tours to shark diving experiences.

The FareHarbor NORAM organization is looking for driven & ambitious individuals to join our incredible Sales team. In this role, you will learn our product while quickly working your way to targeted lead pools with larger businesses and a higher volume of end customers.

We are looking for those who are ready to work on a consultative sales cycle focused on relationship development with multiple stakeholders and complex business needs. This position will require problem solving to use our reservation software to creatively develop a solution that drives conversion for a variety of clients. In this role you'll have uncapped commission potential, milestone bonuses, and the potential for growth within the role.

Our team works hard and we have fun along the way. We talk shop on our clients' boats on a sunset cruise, learn a new market by exploring a haunted house together, show a conductor how they can streamline their check-in on a train, or teach a brewery how they can maximize revenue in their venue spaces. Our clients are in the memory-making business and we enable those dreams!

What you'll do here:
  • Fully manage your own book of business, from cold calling to closing, all the way through implementation - inclusive of sales presentations, product demonstrations (online and/or in-person), and negotiations to close deals and achieve targets
  • Build an active relationship with potential clients to deeply understand any potential reservations and provide thorough and creative solutions
  • Utilize our CRM to document lead interactions, record crucial details, and enable better lead qualification
  • Develop and maintain a deep understanding of FareHarbor's features / functionalities / partners and effectively communicate the value propositions to potential customers
  • Stay updated with industry trends, market changes, and competitors' activities to identify potential business opportunities
  • Gather market intelligence and customer feedback to provide valuable insights to the marketing, product development, and strategy teams
  • Monitor your individual sales performance and implement strategies to maximize productivity and results
  • Be a true team player who is willing to go the extra mile to deliver exceptional results for our clients

Requirements:
  • 2+ years of sales experience with a history of meeting/exceeding sales targets, preferably in a SaaS environment
  • Proven strong work ethic, putting in the work with calls/outreach and going the extra mile to build a solution that suits a client and get the close
  • Proactive, motivated, organized, enthusiastic, and comfortable with a fast pace
  • Comfortable speaking with people on the phone and in person; Able to handle rejection and stay motivated
  • Cool under pressure with the ability to balance / execute multiple priorities
  • Professionalism in all business interactions across all communication channels
  • A growth mindset: comfortable adopting/utilizing new technology and the ability to implement new learnings into the day-to-day
  • Ideally suited for individuals who are motivated by financial success and rewards.
  • Bonus: Willingness to travel for industry events & conferences

Benefits
  • Medical, dental + vision coverage
  • 26 vacation days, 10 sick days & 12 paid holidays per year
  • Global leave benefit
    • 22 weeks paid parental leave
    • 2 weeks paid grandparent leave
    • Extended care and bereavement leave
    • Life insurance policy
  • 401k + employer matching
  • Social hours & events and team-building
  • Educational Opportunities
  • Wellness benefits (Headspace subscription & wellness webinars)
  • Work-from-home assistance
  • Hybrid friendly
  • Paid volunteer hours

Salary Range: Year 1 Earning Potential: $100,000-$120,000 (Base Compensation: $19.29/hour)

Please note you must be authorized to work in the United States for this position.

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