6+ years of client services experience in advertising
2+ years in pharmaceutical or healthcare advertising
Experience managing $2-3M in business
Strong relationship-building skills with Product Managers and Associate Directors
Proven ability to lead client meetings and communicate feedback
Full understanding of pharma/healthcare marketing communications and regulations
Responsibilities
Lead and support precise project execution with regulatory compliance
Manage timelines and deliver high-quality work that exceeds expectations
Oversee project budgets, forecasts, and scopes with project management
Collaborate with cross-functional teams for program delivery
Contribute strategic insights to enhance account plans and client outcomes
Benefits
Opportunity to shape brand direction and drive growth
Engagement with cross-functional teams in a dynamic environment
Leadership role with significant client interaction
Focus on strategic thinking and operational excellence
Potential for professional development in healthcare marketing
Full Job Description
Job Description
The Account Director plays a key leadership role in managing client relationships, overseeing program delivery, and ensuring excellence across every touchpoint. This role brings strategic thinking, operational discipline, and a strong understanding of the healthcare landscape to guide both clients and internal teams. The Account Director helps shape brand direction, ensures smooth execution, and drives opportunities for value and growth.
What You'll Do:
Lead and support precise project execution while ensuring process alignment and regulatory compliance
Manage timelines, anticipate barriers, and consistently deliver high-quality work that exceeds expectations
Oversee and guide project budgets, forecasts, and scopes in partnership with project management
Collaborate with cross-functional teams to deliver launch and in-market programs
Contribute strategic insights that inform account plans and elevate client outcomes
Qualifications
Required:
6+ years of client services experience in the advertising industry
2+ years of pharmaceutical or healthcare advertising experience
Experience managing $2-3M in business across brands or portfolios
Strong experience building relationships at the Product Manager and Associate Director level
Proven ability to lead client meetings, coordinate briefs, and communicate feedback clearly
Full understanding of pharma/healthcare marketing communications and regulatory considerations
Desired:
Experience supporting HCP-focused initiatives
Experience contributing to brand planning and launch preparation
Ability to translate client changes into clear internal direction
Comfort reviewing and developing scopes of work with project management
Comfort and enthusiasm for integrating AI into workflows
University degree required; MBA a plus
Additional Information
#LI-AW1
About Klick Health
Klick Health is a digital health agency that specializes in creating digital solutions for healthcare companies. The company was founded in 1997 and is headquartered in Toronto, Canada. Klick Health's services include strategy, creative, technology, and analytics. The company has won numerous awards for its work in the healthcare industry.
