Associate's degree in Engineering, Life Sciences, or related field.
Strong computer literacy in Microsoft Office applications.
High attention to detail and self-management skills.
Problem-solving abilities under tight deadlines.
Strong interpersonal skills and resourcefulness.
Responsibilities
Support customer complaint handling and investigations.
Assess incoming complaints and determine necessary next steps.
Conduct visual and functional analysis of complaint samples.
Verify and close complaints with minimal supervision.
Manage inventory of complaint samples and support QA documentation.
Conduct project management activities in the Life Science Industry.
Understand lifecycle management for Quality Applications.
Benefits
High growth potential in a fast-paced, people-focused culture.
Competitive pay with performance-based incentives.
Company-paid life and disability insurance.
Comprehensive medical, dental, and vision insurance.
401(k) retirement plan with employer matching.
Paid time off with rollover option and holidays.
Tuition reimbursement and team social activities.
Full Job Description
Project Administration Engineer Responsibilities:
Support handling customer complaints. Objectives include:
Support timely completion of product complaint investigations, in compliance with global and local procedures.
Assess incoming complaints and determine next steps needed to adequately address the complaint issue(s) in a timely manner.
Determine the appropriate level of return sample analysis needed.
Perform visual and/or functional analysis as needed.
Verify and close relevant complaints with minimal supervision.
Support inventory management of complaint samples.
Support QA personnel in writing GMP documents, and completing complaint process metrics, including second person verification (SPV) of complaints data.
Conduct PM activities in the Life Science Industry ensuring the project meets the demands of the client.
Understand Lifecycle management for Quality Applications.
Requirements:
Must be willing to work onsite in Indianapolis, IN.
Associate's degree in Engineering, Life Sciences, or a related field.
Strong computer literacy in all Microsoft Office applications.
Strong attention to detail.
High degrees of self-management and problem solving.
Ability to work under tight deadlines
Strong interpersonal skills and extremely resourceful
Additional Preferences:
Knowledge of regulatory requirements (e. g. cGMP, 21 CFR 820, ISO 13485, Canadian MDR)
Knowledge of complaint handling and quality systems; device/combination product complaint experience preferred
Veeva QualityDocs experience
For US geography, the salary range for this position is shown below. The actual salary is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs, market demand, and competitive market practice. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This salary range is subject to change and may be modified in the future.
National (US) Range
$65,296-$95,358 USD
Benefits
Why Choose Verista?
High growth potential and fast-paced organization with a people-focused culture
Competitive pay plus performance-based incentive programs
Company-paid Life, Short-Term, and Long-Term Disability Insurance.
Medical, Dental & Vision insurances
FSA, DCARE, Commuter Benefits
Supplemental Life, Hospital, Critical Illness and Legal Insurance
Health Savings Account
401(k) Retirement Plan (Employer Matching benefit)
Paid Time Off (Rollover Option) and Holidays
As Needed Sick Time
Tuition Reimbursement
Team Social Activities (We have fun!)
Employee Recognition
Employee Referral Program
Paid Parental Leave and Bereavement
About Verista
Verista is a software company that provides a platform for managing and automating business processes. The company's platform uses artificial intelligence and machine learning to analyze data and optimize workflows. Verista's customers include companies in the healthcare, financial services, and manufacturing industries. The company was founded in 2017 and is headquartered in Palo Alto, California.
