Affinity

4439 UI/UX Designer (Salesforce)

Affinity • $90K — $120K *
Washington, DC 20011In-Person
Enterprise Technology
Less than 5 years of experience
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Design, HCI, UX Design, or related field.
  • Local to the DMV area, able to work onsite in Washington, DC.
  • 3-5 years of experience in UX/UI design or related fields.
  • 2+ years designing Salesforce user experiences, especially with Lightning and Experience Cloud.
  • Experience with wireframing and prototyping tools like Figma or Adobe XD.
  • Deep understanding of UX research methodologies and accessibility standards.
  • Experience working in Agile teams, simplifying complex workflows.

Responsibilities

  • Conduct user research and usability testing to guide design decisions.
  • Design intuitive user-centered experiences that enhance Salesforce workflows.
  • Create wireframes, prototypes, and high-fidelity designs that meet user needs.
  • Collaborate with cross-functional teams to translate requirements into designs.
  • Ensure designs comply with accessibility standards and Salesforce best practices.
  • Develop design systems and component libraries for consistent UI elements.
  • Integrate AI-assisted features into user experiences for improved engagement.

Benefits

  • Collaborative work environment with cross-functional teams.
  • Opportunities for continuous learning and professional development.
  • Flexible work hours to accommodate personal schedules.
  • Access to cutting-edge tools and technologies in design.
  • Support for Agile methodologies that promote innovation.
Full Job Description
4439 UI/UX Designer (Salesforce)
4439 | Secret

Job Description:

OVERVIEW:

We are seeking a UX/UI Designer (Salesforce) to support a Salesforce-centered modernization and digital transformation program. This role will focus on creating intuitive, user-centered experiences that simplify complex business processes, accelerate user adoption, and improve mission outcomes across modern Salesforce applications.

The ideal candidate will combine user experience strategy, human-centered design, and modern Salesforce design principles to create scalable, accessible, and engaging digital experiences. This individual will work closely with Product Managers, Solution Architects, AI-enabled development teams, and business stakeholders to design solutions that maximize usability while supporting rapid delivery and continuous modernization efforts.

GENERAL DUTIES:

UX Strategy & User Research

  • Conduct user research, stakeholder interviews, journey mapping, persona development, and usability testing to inform design decisions.
  • Leverage user analytics, adoption metrics, and feedback to continuously improve designs and user experiences.
  • Optimize end-to-end business processes and user journeys by identifying opportunities for simplification, automation, and improved usability.

Interaction & Visual Design

  • Design intuitive, user-centered experiences that streamline workflows, improve productivity, and reduce user friction across Salesforce solutions.
  • Create wireframes, user flows, prototypes, mockups, and high-fidelity designs that align with business objectives and user needs.
  • Design user experiences leveraging Salesforce Lightning Design System (SLDS), Experience Cloud, Service Cloud, and custom Salesforce applications.
  • Ensure compliance with accessibility standards, Section 508 requirements, Salesforce design best practices, and modern usability principles.

Collaboration & Delivery

  • Collaborate closely with Product Managers, Salesforce Architects, Developers, and Scrum Masters to translate requirements into effective user experiences.
  • Partner with development teams throughout sprint cycles to ensure design intent is accurately implemented.
  • Support rapid delivery environments by incorporating iterative design practices and continuous user feedback into product development cycles.

Design Systems & AI-Enabled Experience Design

  • Develop and maintain design systems, component libraries, style guides, and reusable design patterns that promote consistency and scalability.
  • Design AI-assisted user experiences that effectively integrate intelligent recommendations, workflow automation, Agentforce capabilities, and decision-support tools.
  • Proactively identify and integrate AI-enabled solutions to improve design efficiency, user engagement, and overall product experience.

REQUIRED QUALIFICATIONS:

  • Bachelor's degree in Design, Human-Computer Interaction (HCI), User Experience Design, Information Systems, Psychology, or a related field.
  • Must be local to the DMV area with the ability to support onsite requirements in Washington, DC.
  • 3-5 years of experience in UX design, UI design, product design, human-centered design, or related disciplines.
  • 2+ years of experience designing Salesforce user experiences, including Lightning applications, Experience Cloud sites, Service Cloud interfaces, or enterprise Salesforce solutions.
  • Demonstrated experience designing Salesforce-based user experiences and enterprise applications, including workflow-driven systems and business process automation solutions.
  • Experience creating wireframes, prototypes, user journeys, and high-fidelity designs using tools such as Figma, Adobe XD, Sketch, or similar platforms.
  • Strong understanding of UX research methodologies, usability testing, interaction design, accessibility standards, and responsive web design.
  • Experience working within Agile product development teams, with the ability to simplify complex workflows and translate business requirements into intuitive, user-centered designs.

CLEARANCE:

  • Active Secret minimum clearance


Job Details

City : Washington, DC

State :

About Affinity

Affinity’s patented technology structures and analyzes millions of data points across emails, calendars, and third-party sources to offer users the tools they need to automatically manage their most valuable relationships, prioritize important connections, and discover untapped opportunities. Affinity uses artificial intelligence to analyze relationship strength and illuminate the best paths to warm introductions. The platform also offers a holistic view of users’ networks in a centralized, automatically updated database without any manual upkeep. Founded in 2014, Affinity is headquartered in San Francisco, California. Affinity has raised $120M to date and is backed by leading investors including Menlo Ventures, Advance Venture Partners, 8VC and MassMutual Ventures. It has over 2,700 customers in 70 countries, including venture capital firms such as Bain Capital Ventures and Kleiner Perkins, private equity firms such as SoftBank Group, investment bankers such as Woodside Capital Partners, financial services firms such as Fidelity Investments, real estate companies such as Tishman Speyer, insurers such as American Family Insurance and enterprises such as Nike, Qualcomm and Twilio. Affinity has been named in Fortune Magazine's Best Workplaces, Inc. Magazine's Best Workplaces and editor's number one pick, the Data Breakthrough Award, BIG Innovation Award and others.
Learn more about Affinity
Size
1,000 employees
Industry
Enterprise Technology
Founded
2014
* Ladders Estimates

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