Requisition: 82658
PSEG Company: PSEG Long Island
Salary Range: $ 79,400 - $ 125,600
Work Location Category: Hybrid
Job SummaryReporting to the IT Operational Technology Asset Health Product Owner, the IT Business Analyst is responsible for managing and improving our systems to meet user and business needs. This role involves understanding and documenting business requirements, performing quality assurance, and setting up reporting. The analyst will be become an expert in product capabilities, helping to optimize system integration and enhance customer interactions. They will work closely with partners to develop strong relationships and a thorough understanding of business functions and processes. Additionally, the IT Analyst will support the organization's strategic goals, suggest product improvements, and collaborate with stakeholders to address business challenges and solutions. They will analyze data, identify gaps, and make recommendations to improve business outcomes and customer experiences.
An Analyst will partner with information technology and other key stakeholders to define requirements and suggest improvements to existing business processes. Works with Product Owner to plan for product execution, including organizing activities required to achieve Product goals, and garnering engagement from necessary parties. Identify and capture business problems and nonfunctional requirements, and document a desired future state that meets business objectives. Supports prioritization of requirements with Product Owner and LOB to meet product goals and objectives. Work with internal customers, including Operations and other distribution departments to develop tool requirements to achieve core business functions. Own quality assurance process of incidents and project requirements by documenting, defining and executing test descriptions. Provide specific contributions as directed by Technology Product Owner.
Job Responsibilities- Serve as the functional lead and subject matter expert for assigned applications and business systems, providing analytical, technical, and application support.
- Partner with business stakeholders to gather, analyze, document, and prioritize business, functional, and technical requirements; identify process improvement opportunities; and develop functional specifications, reports, and business solutions.
- Lead and support technology initiatives through the full project lifecycle, including planning, cost estimation, budgeting, solution design, testing, deployment, change management, and ongoing operational support using Agile, Waterfall, and hybrid methodologies.
- Maintain the SAP Asset Registry for field equipment, ensuring asset data accuracy, integrity, and compliance with business rules. Develop reports, analyses, and data extracts to support operational, regulatory, and business decision-making.
- Manage software licensing activities, including forecasting, procurement support, vendor coordination, contract renewals, budgeting, and compliance monitoring.
- Support IT operational and governance initiatives, including infrastructure, cybersecurity, data governance, technology modernization, and continuous improvement efforts.
- Develop, enhance, integrate, automate, and support business applications, reports, and processes using SQL, Python, C#, JavaScript, HTML, CSS, and related technologies.
- Perform additional duties and project-related assignments as required
Job Specific Qualifications- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, and a minimum of 2 years of experience in business analysis, information technology, application support, asset management, or a related discipline.
- Experience supporting technology projects throughout the project lifecycle, including requirements gathering, solution design, testing, implementation, change management, and operational support.
- Strong analytical, problem-solving, decision-making, and organizational skills, with the ability to work independently and manage multiple priorities.
- Excellent written and verbal communication skills, with the ability to effectively collaborate with business users, IT teams, vendors, contractors, management, and executive leadership.
- Proficiency with Microsoft Office 365 applications, including Excel, Word, PowerPoint, Outlook, Teams, and SharePoint, with advanced Microsoft Excel skills for reporting, automation, dashboards, data analysis, and VBA development.
- Experience developing, supporting, and maintaining applications, databases, integrations, and automation solutions using Microsoft Access, SQL Server, Python, C#, JavaScript, HTML, CSS, and related technologies.
- Knowledge of Agile, Waterfall, and hybrid software development and project delivery methodologies.
- Experience with budgeting, cost estimation, software licensing, vendor management, procurement, contract administration, and related financial activities.
- Experience developing and executing test plans, test cases, quality assurance activities, technical documentation, process documentation, and user support materials.
- Understanding of cybersecurity, data governance, technology risk management, change management, release management, and related IT governance principles.
- Department of Energy's regulation 10 CFR 810 is required
Desired Qualifications- Experience developing and executing testing strategies, test plans, test cases, and quality assurance processes.
- Experience with SAP, Maximo Work Management, or similar enterprise asset and work management systems, including SAP backend functionality, data structures, integrations, and supporting business processes.
As an employee of PSEG Long Island, you should be aware that during storm/outage restoration efforts, you may be required to perform functions different from normal operations and work extended hours beyond your regular work schedule. You may also be required to work on premise or in an alternate location as directed by the company.
For all roles, PSEGLI's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing.
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.
If you are a current PSEG employee and offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits will change and generally be consistent with other similarly situated new hires of that company.
