Full Job Description
Under limited supervision, the IT Delivery Coordinator Senior supports large, complex, and cross-functional technology initiatives by leading coordination activities, reporting, and operational execution support. Serves as a senior operational resource and may mentor junior coordinators.
Responsibilities
Leads coordination activities for large and complex initiatives. Monitors enterprise schedules and milestone performance. Prepares executive-level status reports and dashboards. Tracks risks, issues, dependencies, and mitigation activities. Coordinates governance reviews and stage gate approvals. Ensures alignment of execution with organizational priorities. Facilitates operational readiness and implementation activities. Supports escalation management and issue resolution efforts Supports strategic planning and roadmap development initiatives. Coordinates enterprise implementation and transition planning. Facilitates cross-functional planning workshops and meetings. Assists with prioritization and sequencing of activities. Supports development of operational and deployment strategies. Coordinates resource planning across teams and departments. Maintains integrated plans. Assists leadership with planning analysis and recommendations. Analyzes performance metrics and reporting trends. Identifies opportunities for delivery process improvements. Coordinates post-implementation reviews and lessons learned. Ensures quality and accuracy of executive reporting materials. Promotes operational excellence and accountability across teams. Supports continuous improvement initiatives within the organization. Coordinates across IT divisions, departments, and external partners. Mentors junior coordinators and team members. Facilitates executive meetings, steering committees, and governance boards. Builds collaborative relationships with leadership and stakeholders. Supports enterprise communication and stakeholder engagement efforts. Coordinates vendor activities and third-party deliverables. Assists with organizational change management activities. Promotes alignment and transparency across teams Performs other duties as assigned.
Qualifications
Education, Experience and Training: Education and experience equivalent to a Bachelor's degree from an accredited college or university in Business Administration, Information Technology, Public Administration, or in a job-related field of study. Five (5) years of work-related experience in delivery or operational support. Experience supporting enterprise technology or government initiatives. Special Requirements/Knowledge, Skills & Abilities: Must possess a valid Texas Driver's License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. "Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Individuals must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement." Strong knowledge of governance, reporting, and delivery frameworks. Physical/Environmental Requirements: Standard office environment. Ability to work in a fast-paced, evolving technology environment.
