In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
$95K - $115K *
Engage with cross-functional teams to innovate and define reference designs for high-speed data converters, supporting customer design-in activities and ensuring robust system integration in critical...
2 weeks ago
Sales Engineering Manager, Identity Security - West
$300K - $340K *
Lead the sales engineering team, fostering collaboration to deliver tailored identity security solutions while driving customer satisfaction and revenue growth through technical expertise and innovati...
2 weeks ago
394 - Senior Dataflow Engineer
$191K - $214K *
Join our team to enhance dataflow efficiency and support system integration. You will manage Elastic clusters, create visualizations, and troubleshoot NiFi dataflows while working with large data volu...
3 weeks ago
Technical Marketing Program Manager
$80K - $112K *
Transform technical insights into strategic marketing initiatives while collaborating with cross-functional teams to enhance product positioning and customer engagement. Lead program execution and per...
5 days ago
$110K - $130K *
Empower impactful customer interactions by leveraging technical expertise and sales acumen. Collaborate with various teams to demonstrate product value, design PoVs, and drive successful outcomes whil...
2 weeks ago
$110K - $130K *
Help us drive customer success by providing expert pre-sales and post-sales support for mixed-signal design in applications like 5G and AI. Engage with clients to refine requirements, solve technical...
Reposted 2 weeks ago
Director, Technical Experience
$150K - $180K *
Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...
2 weeks ago
$110K - $130K *
Drive innovative mechanical designs for nuclear power projects, leading teams to tackle complex engineering challenges. Collaborate with experts, mentor junior engineers, and influence the future of e...
Reposted 3 weeks ago
Sr SRE & Automation Engineer (Customer Facing)
$120K - $145K *
Transform the reliability of a cutting-edge GPU cloud service by owning all customer-facing operations and enhancing tenant experiences through automation and observability in a high-performance envir...
1 week ago
Sr SRE & Automation Engineer (Customer Facing)
$135K - $160K *
Join a team that ensures the reliability of a customer-facing GPU cloud service. Take ownership of end-to-end operations, incident response, and automated workflows while improving system observabilit...
1 week ago
Senior Supplier Development Engineer, Mechanical
$130K - $165K *
Grow your career with us by developing suppliers into strategic partners. Collaborate across teams to enhance supplier capabilities, ensure quality standards, and drive improvements that support criti...
2 weeks ago
$90K - $110K *
Join a team that fuels customer success by providing expert technical support, guidance, and relationship management, ensuring clients derive maximum value from innovative solutions and enhancing thei...
3 weeks ago
Senior Engineer - Mechanical and Nuclear
$120K - $145K *
Transform the future of nuclear design by leading mechanical systems projects, collaborating with an expert team, and tackling challenges in innovative energy solutions for global clients while ensuri...
Reposted 2 weeks ago
Service and Support Engineer (Boston/New England)
$76K - $96K *
Take ownership of installation and maintenance of precision instruments, ensuring exceptional customer support and contributing to product reliability through effective collaboration with internal tea...
1 week ago
$110K - $130K *
Elevate operational excellence as you monitor and troubleshoot enterprise Managed File Transfer platforms. Provide L2/L3 support, ensuring secure and reliable file transfers while collaborating with c...
2 weeks ago
Commercial Manager: Product Support and Field Service
$110K - $130K *
Deliver exceptional commercial management in customer engineering and field services. Oversee global teams to resolve technical issues, meet service commitments, and ensure optimal equipment performan...
Reposted 2 weeks ago
$76K - $112K *
Collaborate with cross-functional teams to provide technical support and training on Teamcenter and CAD technologies, ensuring smooth operations and enhancing user experience while staying current wit...
3 weeks ago
$80K - $95K *
Champion customer success by fostering relationships, strategizing solutions, and providing expert guidance for top-tier accounts, ensuring high retention and satisfaction through dedicated support an...
2 weeks ago
$110K - $130K *
Champion innovative mechanical designs to deliver high-performance solutions within tight schedules, collaborating with cross-functional teams to transform concepts into market-ready products, ensurin...
3 weeks ago
$162K - $225K *
Design next-gen networking technology as a pioneer in a dynamic R&D lab. Collaborate with top engineers to tackle mechanical design challenges that drive innovation in high-density data center equipme...
3 weeks ago
$110K - $130K *
Optimize software applications in cloud environments by coding, debugging, and collaborating with engineers. Elevate system scalability and security through innovative cloud technologies and automatio...
3 weeks ago
$80K - $95K *
Lead the charge in driving New Product Introductions with technical expertise, ensuring timely delivery and quality solutions that align with market trends while collaborating with global teams to max...
4 days ago
$80K - $95K *
Unlock potential by driving new product introductions and supporting customer projects. Collaborate with teams to ensure timely delivery of high-quality connector solutions while leveraging market ins...
5 days ago
$80K - $95K *
Join a team that's committed to driving innovation by overseeing New Product Introductions, providing technical guidance, and optimizing processes for stellar project outcomes while collaborating with...
2 weeks ago
Support Engineer - Enterprise Platforms
$144K - $246K *
Empower your career by solving complex technical issues in a hybrid role supporting an AI-enabled banking platform. Engage with customers, troubleshoot Kubernetes environments, and enhance operational...
Reposted 3 weeks ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.