Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$90K - $120K *

Drive construction excellence by overseeing Mechanical/HVAC activities, ensuring safety, quality, and timely project delivery in data center environments, coordinating closely with contractors and tea...

3 weeks ago

  •   15+ years exp.  •   Real Estate & Construction

$107K - $204K *

Create a strong support framework for F-35A/F135 operations, ensuring efficient maintenance and customer collaboration while managing logistics and technical interactions for optimal aircraft performa...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$149K - $198K *

Reimagine customer engagements by providing expert technical support during sales. Collaborate with sales and product teams to articulate value, resolve issues, and successfully close complex opportun...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $130K *

Accelerate progress at a leading tech firm by owning customer accounts. Serve as the technical contact throughout the customer journey, ensuring their success while managing critical incidents and con...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$119K - $168K *

Engineer advanced testing solutions for Aerospace or Electronics sectors. Collaborate within multifunctional teams to improve product performance, quality, and manufacturability while mentoring junior...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$122K - $184K *

Engineer innovative software solutions, leading projects with significant complexity. You will analyze and design software systems, ensuring reliability and efficiency while driving cross-disciplinary...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Shape the future of customer experience by architecting scalable Google Cloud solutions that power advanced AI implementations, ensuring high-impact contributions in digital transformation and Convers...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Drive innovation by leading the architectural development of scalable, secure Google Cloud environments for advanced conversational AI implementations, enhancing customer experience across platforms t...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Innovate cloud infrastructure and AI capabilities to enhance customer experience solutions, driving the architecture and development of secure, scalable environments that integrate cutting-edge Google...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Engage in building scalable Google Cloud environments for innovative AI-powered customer experiences. You'll lead the architecture and development of solutions that redefine how we connect with custom...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Architect resilient cloud systems to enhance automation and reliability. Lead technical initiatives, ensuring operational excellence across multiple clouds while collaborating with diverse teams to dr...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Transform tribological engineering by leading qualification of innovative magnetic head features. Collaborate cross-functionally to enhance head-media interface quality and reliability, ensuring succe...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $140K *

Drive innovation in magnetic head tribology by developing and executing qualification plans, collaborating across teams to enhance reliability in HDDs, and analyzing component performance to deliver e...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$60K - $107K *

Unlock potential by providing empathetic technical support for AutoCAD Electrical. Collaborate with customers to troubleshoot issues, enhance knowledge resources, and drive customer satisfaction throu...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$60K - $107K *

Join a team that's dedicated to providing exceptional technical support by resolving customer issues for AutoCAD Electrical products, ensuring a seamless user experience and contributing to customer s...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$60K - $107K *

Join a team that's dedicated to enhancing customer experiences through resolving technical inquiries for AutoCAD Electrical products. Collaborate with peers to improve solutions and contribute to know...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$212K - $215K *

Advance your career by driving software solutions, collaborating with diverse teams, and building high-quality applications that meet critical business needs and performance standards...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$76K - $128K *

Lead a high-performing team of support engineers in resolving complex escalated customer issues across diverse SaaS products. Drive operational excellence, enhance collaboration, and facilitate produc...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $110K *

Drive innovation by executing mechanical tests on autonomous systems, validating designs for military operations. Collaborate with cross-functional teams to enhance performance, reliability, and compl...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $110K *

Oversee and elevate laboratory and quality assurance efforts by leading a skilled team, ensuring compliance with standards, and delivering technical support, while championing continuous improvement a...

Reposted yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$75K - $95K *

Join a team that's driving end-to-end improvements in product reliability and operational processes. This role engages in technical triage and cross-functional collaboration for effective issue resolu...

Concord, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Innovate structural design solutions for diverse projects, ensuring compliance and quality. Lead collaboration with multi-disciplinary teams while mentoring junior staff and utilizing advanced draftin...

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $130K *

Champion structural excellence by leading complex design projects, ensuring compliance with codes and collaboration across teams. Leverage AutoCAD expertise to produce accurate and timely construction...

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $130K *

Drive innovative structural designs and collaborate within multidisciplinary teams to ensure project success. Contribute to diverse projects including residential and commercial buildings, bridges, an...

6 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $120K *

Lead and manage the design of complex transportation structures, including bridges. Collaborate with clients and inspire junior engineers to deliver projects that meet high standards, on time and with...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.