Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$95K - $115K *

Engage with cross-functional teams to innovate and define reference designs for high-speed data converters, supporting customer design-in activities and ensuring robust system integration in critical...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$300K - $340K *

Lead the sales engineering team, fostering collaboration to deliver tailored identity security solutions while driving customer satisfaction and revenue growth through technical expertise and innovati...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$191K - $214K *

Join our team to enhance dataflow efficiency and support system integration. You will manage Elastic clusters, create visualizations, and troubleshoot NiFi dataflows while working with large data volu...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $112K *

Transform technical insights into strategic marketing initiatives while collaborating with cross-functional teams to enhance product positioning and customer engagement. Lead program execution and per...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Empower impactful customer interactions by leveraging technical expertise and sales acumen. Collaborate with various teams to demonstrate product value, design PoVs, and drive successful outcomes whil...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Help us drive customer success by providing expert pre-sales and post-sales support for mixed-signal design in applications like 5G and AI. Engage with clients to refine requirements, solve technical...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$110K - $130K *

Drive innovative mechanical designs for nuclear power projects, leading teams to tackle complex engineering challenges. Collaborate with experts, mentor junior engineers, and influence the future of e...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $145K *

Transform the reliability of a cutting-edge GPU cloud service by owning all customer-facing operations and enhancing tenant experiences through automation and observability in a high-performance envir...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Join a team that ensures the reliability of a customer-facing GPU cloud service. Take ownership of end-to-end operations, incident response, and automated workflows while improving system observabilit...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $165K *

Grow your career with us by developing suppliers into strategic partners. Collaborate across teams to enhance supplier capabilities, ensure quality standards, and drive improvements that support criti...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $110K *

Join a team that fuels customer success by providing expert technical support, guidance, and relationship management, ensuring clients derive maximum value from innovative solutions and enhancing thei...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Transform the future of nuclear design by leading mechanical systems projects, collaborating with an expert team, and tackling challenges in innovative energy solutions for global clients while ensuri...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$76K - $96K *

Take ownership of installation and maintenance of precision instruments, ensuring exceptional customer support and contributing to product reliability through effective collaboration with internal tea...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Elevate operational excellence as you monitor and troubleshoot enterprise Managed File Transfer platforms. Provide L2/L3 support, ensuring secure and reliable file transfers while collaborating with c...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Deliver exceptional commercial management in customer engineering and field services. Oversee global teams to resolve technical issues, meet service commitments, and ensure optimal equipment performan...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$76K - $112K *

Collaborate with cross-functional teams to provide technical support and training on Teamcenter and CAD technologies, ensuring smooth operations and enhancing user experience while staying current wit...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Champion customer success by fostering relationships, strategizing solutions, and providing expert guidance for top-tier accounts, ensuring high retention and satisfaction through dedicated support an...

Vancouver, BCIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Champion innovative mechanical designs to deliver high-performance solutions within tight schedules, collaborating with cross-functional teams to transform concepts into market-ready products, ensurin...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$162K - $225K *

Design next-gen networking technology as a pioneer in a dynamic R&D lab. Collaborate with top engineers to tackle mechanical design challenges that drive innovation in high-density data center equipme...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Optimize software applications in cloud environments by coding, debugging, and collaborating with engineers. Elevate system scalability and security through innovative cloud technologies and automatio...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in driving New Product Introductions with technical expertise, ensuring timely delivery and quality solutions that align with market trends while collaborating with global teams to max...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Unlock potential by driving new product introductions and supporting customer projects. Collaborate with teams to ensure timely delivery of high-quality connector solutions while leveraging market ins...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Join a team that's committed to driving innovation by overseeing New Product Introductions, providing technical guidance, and optimizing processes for stellar project outcomes while collaborating with...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$144K - $246K *

Empower your career by solving complex technical issues in a hybrid role supporting an AI-enabled banking platform. Engage with customers, troubleshoot Kubernetes environments, and enhance operational...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.