Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$175K - $195K *

Transform your career by leading software development teams and designing innovative solutions. Utilize your expertise to analyze requirements, optimize performance, and implement cutting-edge technol...

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$107K - $154K *

Partner with us to elevate building performance through expert commissioning. Leverage your technical skills on complex higher education projects, ensuring energy efficiency and occupant comfort while...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$159K - $255K *

Drive market perception by collaborating with cross-functional teams to enhance product strategy, gather insights from clients, and deliver impactful analysis. Utilize your expertise to shape programs...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Design robust electrical systems for autonomous maritime platforms, ensuring durability and compliance in extreme environments. Collaborate across teams to innovate and validate systems while mentorin...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$140K - $180K *

Lead the charge in shaping our infrastructure and DevOps strategy, owning the technical roadmap and driving improvements that enhance system stability, speed, and security, while collaborating closely...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$64K - $128K *

Lead innovative IT infrastructure solutions in a fast-paced environment, delivering comprehensive network design, implementation, and support, ensuring seamless operations for mission-critical activit...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$116K - $150K *

Lead the charge in designing and analyzing innovative mechanical systems and packages. Ensure quality and efficiency through feasibility studies and cross-team collaboration for successful product lau...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$145K - $190K *

Drive impactful product development by owning complex features from user experience design to backend integration. Collaborate across teams to create seamless, secure, and efficient workflows that enh...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Join a team that's redefining communication solutions for industrial applications. As the primary technical authority, you'll empower sales teams and channel partners with advanced wireless networking...

1 month ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Accelerate progress at a dynamic role where you'll support, train, and engage with customers, providing expert guidance on imaging products across the Americas while achieving high satisfaction throug...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$137K - $179K *

Drive innovative technical solutions by partnering with sales teams to address complex client needs and elevate engineering workflows, ensuring successful integration of products throughout the sales...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$137K - $179K *

Elevate client success by delivering tailored technical solutions that seamlessly integrate complex workflows with our innovative products, driving growth and strategic partnerships throughout the sal...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $130K *

Lead and optimize technical support operations in public safety sectors. Drive high-efficiency issue resolution, mentor engineers, manage critical customer relationships, and enforce SLAs to ensure op...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $130K *

Lead, optimize, and enhance technical support operations for mission-critical communication solutions. Drive team performance and ensure rapid resolution of escalated technical issues within public sa...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $110K *

Unlock exceptional customer experiences by providing expert technical support, resolving product issues, and ensuring satisfaction across domestic and international markets through effective communica...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Unlock quality excellence by driving resolution of design and operational issues, managing quality documentation, and supporting testing for energy storage products in a global collaborative environme...

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $120K *

Engage in complex network design, configuration, and maintenance for government projects. Collaborate with architects to enhance system integrity, utilizing your expertise to ensure robust network per...

3 weeks ago

  •   15+ years exp.  •   Information Technology

$174K - $238K *

Lead the design, deployment, and monitoring of large-scale cloud infrastructures. Ensure high reliability and performance while automating processes to optimize and secure systems for critical nationa...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$142K - $184K *

Champion the development and operational deployment of vehicle firmware, leveraging IoT data to enhance fleet safety and efficiency through collaborative efforts with cross-functional teams...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Elevate the data center software infrastructure by deploying, optimizing, and automating large-scale systems to ensure operational excellence for mission-critical workloads. Bring your expertise to so...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$108K - $130K *

Strategize and unlock innovative solutions in a high-stakes DevOps role focused on developing next-generation systems. Collaborate with cross-functional teams to drive success in complex technical pro...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$60K - $180K *

Transform data protection strategies by managing enterprise recovery systems, providing expert technical guidance, and ensuring daily operational excellence while collaborating with diverse teams to e...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$72K - $104K *

Lead on-site network support and troubleshooting for new office launch. Validate network performance, coordinate vendor issues, install devices, support end-users, and ensure smooth operation of techn...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$104K - $146K *

Lead the charge in enhancing utility systems through strategic planning and investment management. Collaborate with diverse stakeholders to optimize station performance and ensure technical excellence...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $110K *

Transform and optimize enterprise infrastructure by leveraging cloud solutions, ensuring reliable and secure operations, and collaborating across teams to enhance technology alignment with business st...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.