Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$96K - $120K *

Transform product support by serving as a technical expert, addressing complex issues, and collaborating with teams to enhance hardware platforms, ensure operational excellence, and drive successful d...

Ottawa, ONIn-Person

3 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$160K - $200K *

Lead the charge in cybersecurity assessments for large-scale DoD systems, leveraging extensive systems engineering expertise to drive evaluations that enhance operational resilience, security, and com...

3 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$160K - $200K *

Lead the charge in cybersecurity assessments for large-scale Defense systems. Utilize a robust systems engineering background to manage and guide technical activities, ensuring rigorous evaluation fro...

3 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$136K - $253K *

Elevate visual storytelling by translating complex engineering data into engaging, intuitive scenes within OpenUSD and NVIDIA Omniverse, collaborating across technical and creative teams to deliver im...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$108K - $170K *

Innovate the customer experience by designing, integrating, and deploying AI-driven Voice and Chat solutions. Lead end-to-end project lifecycles while collaborating with clients to optimize performanc...

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$138K - $168K *

Join us to drive technical strategy for complex sales engagements in satellite connectivity. Partner with sales teams to deliver innovative solutions, mentor talent, and shape product direction while...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $120K *

Lead the charge in systems engineering, managing a hybrid environment that supports high-throughput networking and large-scale storage solutions. Collaborate with a dynamic team to optimize infrastruc...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Grow your career with a key role in customer success, managing relationships and driving value for enterprise clients. Collaborate across teams to ensure customer satisfaction and retention, while ide...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$203K - $305K *

Lead and motivate a Solutions Engineering team, driving strategic growth and customer adoption through innovative presales solutions and collaboration with internal stakeholders, all while fostering a...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that's dedicated to optimizing advanced battery systems, ensuring peak performance and safety. You'll troubleshoot, manage customer relationships, and lead technical support initiatives ac...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $130K *

Lead the charge in designing and maintaining enterprise VoIP and telephony systems, supporting federal clients in migration to modern architectures and ensuring seamless operational efficiency for mis...

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $110K *

Unlock potential by leading the onboarding process for complex, multi-module accounts. Ensure seamless integration of our solutions with customer workflows, facilitating timely go-lives and maintainin...

Vancouver, BCIn-Person

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Pioneer embedded software development by creating and testing drivers, ensuring optimal performance and functionality, while collaborating with hardware teams to address issues in silicon debug and de...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$146K - $343K *

Elevate the pre-sales process by blending technical expertise with consultative selling. Drive customer engagement for enterprise networks, shaping solutions while collaborating with Territory Manager...

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$146K - $343K *

Join a team that's revolutionizing enterprise networking, blending deep technical expertise with consultative selling to enhance customer experiences and drive impactful solutions across a diverse ran...

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$146K - $343K *

Champion technical solutions in complex environments, driving growth and modernizing networks with enterprise clients. Utilize expertise in networking technologies and effective communication to secur...

Reposted yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$146K - $343K *

Engineer innovative pre-sales solutions by leveraging deep networking expertise. Collaborate with sales teams to modernize client networks, optimize performance, and produce tailored proposals. Engage...

Reposted yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$180K - $240K *

Lead the support of enterprise network and voice communications in a secure environment, ensuring day-to-day operations, troubleshooting, and user support for voice systems and VoIP platforms. Collabo...

5 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Join a team that's dedicated to assessing software products to ensure their supportability and security for the AFNet. Drive the certification process, conduct testing, and collaborate with clients to...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Lead the charge in designing and maintaining intricate network infrastructures for cybersecurity testing and training. Collaborate with engineers to enhance performance, security, and compliance, ensu...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$95K - $115K *

Transform product innovation by designing and developing mechanical components across all stages, from R&D to manufacturing. Collaborate with teams to deliver efficient solutions in a dynamic semicond...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Discover the opportunity to lead Automated Driving Systems projects, collaborate with diverse teams, and drive innovative solutions in electric systems testing and integration within a dynamic environ...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Champion customer satisfaction by optimizing service networks, analyzing performance, and leading initiatives that enhance both employee and customer experiences across multiple locations in North Ame...

Mississauga, ONIn-Person

Reposted 5 days ago

  •   8 - 10 years exp.  •   Technical Services

$97K - $165K *

Lead the charge in driving cloud adoption as a trusted advisor to AWS partners. Utilize your expertise in AWS solutions and consultative design to advance business outcomes and foster strategic relati...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$97K - $165K *

Lead the charge in technical presales as the expert advisor. Own partner relationships, ensuring architectural accuracy and guiding complex AWS solutions. Collaborate cross-functionally to drive strat...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.