Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$75K - $95K *

Take ownership of enterprise network design and optimization, enhancing performance and support for customer operations. Engage in troubleshooting, collaboration, and continuous improvement initiative...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$124K - $231K *

Unlock potential by presenting innovative Salesforce solutions for field service management. Collaborate with stakeholders to develop strategies, analyze needs, and propose tailored solutions, ensurin...

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $145K *

Transform quality assurance practices by implementing effective management systems and fostering collaboration across engineering teams to meet project standards. Drive continuous improvement and qual...

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$150K - $200K *

Pioneer the development of next-gen neurotech hardware by architecting complex consumer electronics systems. Collaborate with cross-functional teams to drive designs from concept to production, optimi...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$93K - $143K *

Lead global initiatives in Customer Support Knowledge Management. Drive complex transformation projects, manage diverse teams, and achieve sustainable solutions by collaborating with stakeholders and...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Optimize product lines by driving growth through customer collaboration and innovative design solutions. Leverage cross-functional teams to enhance project proposals and competitive positioning, ensur...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$114K - $148K *

Join a team that's focused on enhancing operational efficiency and reliability. As a Senior Automation Engineer, you'll lead innovative projects and mentor engineers while optimizing material handling...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Optimize network infrastructure by leading installations, integration, and testing. Collaborate with teams to troubleshoot complex systems while ensuring compliance with high-security standards for cr...

3 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$75K - $100K *

Drive operational success as an IT Support Lead, bridging technical expertise and employee satisfaction. As a player-coach, mentor junior techs while managing complex projects and enhancing support se...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$165K - $248K *

Join a team that transforms customer challenges into tailored solutions. Leverage your technical expertise to drive success in innovative environments while collaborating with sales teams to deliver i...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$114K - $148K *

Shape the future of automation by enhancing reliability and performance in fulfillment centers. Leverage your expertise to lead optimization projects, mentor engineers, and drive continuous improvemen...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$114K - $148K *

Advance your career by driving reliability and performance in automation systems. Leverage your expertise in troubleshooting control systems and mentoring teams to enhance fulfillment operations and e...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Lead integrated test campaigns for cutting-edge aerial robotics and autonomous systems. Collaborate cross-functionally to design test setups and automate processes, ensuring reliability and performanc...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$70K - $95K *

Collaborate with cross-functional teams to provide technical support and solutions, analyze customer needs, and identify new market opportunities. Elevate customer engagement through strong communicat...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K *

Grow your career with this hands-on IT Systems Engineer role, managing end-to-end IT and cloud infrastructure. Collaborate in an expanding company, with opportunities to enhance your skills and take o...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $137K *

Lead the charge in delivering high-quality customer experiences across the Americas. Drive operational excellence in service support, enhance team performance, and implement CRM systems while collabor...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Champion systems engineering initiatives with at least 6 years' experience. Drive agile processes, leveraging tools like Jira and Confluence, while collaborating across teams. The role requires strong...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$210K - $305K *

Join a team that's redefining observability and security. Leverage cutting-edge eBPF technology while guiding architectural innovation and collaboration to optimize a powerful Kubernetes-aware tool fo...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$210K - $305K *

Join us to advance Tetragon's observability and security capabilities. As a Technical Leader, you'll guide architecture and development while solving complex system challenges to enhance performance a...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$187K - $203K *

Join a team that's dedicated to supporting and integrating systems for government operations. Leverage your engineering skills to manage complex projects, collaborating across multiple stakeholders to...

Yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $130K *

Join a dynamic team to deliver innovative AI solutions, collaborating with experts to integrate cutting-edge technology in enterprise contact centers, enhancing customer experiences through real-time...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Drive customer success by providing expert support for applications, integrating our cutting-edge bionic technology and public API. Collaborate with engineering teams to optimize performance and devel...

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Lead the commissioning of complex AV systems, troubleshoot advanced issues, and mentor junior engineers while ensuring optimal system performance on-site and remotely across Virginia, Maryland, and DC...

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$85K - $110K *

Lead the charge in commissioning complex AV systems, ensuring optimal installation and operation while mentoring field engineers and providing remote support across the Virginia, Maryland, & DC Territ...

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $130K *

Take ownership of transforming a UI prototype into a production-ready interface, driving the project towards broader application with future external integration, while collaborating with cross-functi...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.