Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$80K - $90K *

Join a dynamic team as a Senior Technical Engineer, taking ownership of complex client escalations, guiding support strategy, and ensuring seamless integration of high-stakes payment solutions while m...

Vancouver, BCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$138K - $190K *

Contribute to the integration of mechanics, electronics, and software for advanced R&D systems. Collaborate with cross-disciplinary teams to translate application needs into clear system requirements...

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$130K - $180K *

Design and enhance a robust test automation framework using Playwright, ensuring compliance and quality across UI, API, and integration layers through innovative AI-assisted methodologies in a high-st...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Champion customer success by driving technical support initiatives, ensuring seamless onboarding and troubleshooting across diverse operational environments. Leverage deep expertise to enhance custome...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Optimize customer experiences by delivering exceptional technical support and installation services for complex systems. Collaborate across teams to ensure a seamless transition and ongoing excellence...

Gatineau, QCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Shape the future of quantitative trading by designing and optimizing robust network infrastructures. Lead critical migrations, enhance performance monitoring, and deploy high-reliability solutions in...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Unlock potential by providing expert technical support for CNC Machines, conducting demos, and solving complex engineering challenges. Collaborate with teams and clients, generating proposals and ensu...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$74K - $137K *

Engage with customers as a Technical Trainer, enhancing their Direct Tax Compliance skills. Drive impactful learning through engaging workshops, tailored content, and collaboration with experts, all w...

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$76K - $114K *

Manage and execute system level debugging and integration for RF, analog, and digital systems. Collaborate with design engineers to optimize testing and ensure compliance, while documenting findings a...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$125K - $135K *

Shape operational excellence in incident management, driving swift resolutions across networks, while coordinating high-stakes incidents and ensuring SLA compliance globally, enabling seamless connect...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$175K - $263K *

Champion customer-facing technical solutions to drive Federal government transformations. Build relationships, deliver tailored solutions, and collaborate with sales to achieve technical wins, ensurin...

6 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$140K - $170K *

Join a dynamic team to ensure stability and support for production technology services. Lead incident resolution and optimize operational practices while fostering a culture of development and collabo...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Build and ship innovative software products using AI coding tools. Collaborate across teams to transform ideas into functionality, while rapidly enhancing your skills in engineering, architecture, and...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Join a dynamic team to streamline digital customer engagement through innovative programs and technical support for high-growth accounts, enhancing the customer experience and operational efficiency i...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Drive innovation and efficiency by managing our internal tech stack, enhancing workflows, and delivering automated solutions. Collaborate across teams to address technical challenges and improve our S...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Elevate client experiences by resolving complex IT issues through strong remote and onsite support. This hybrid role values technical skill and interpersonal finesse to enhance client relationships wh...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Join us to design and optimize enterprise CDN platforms that enhance content delivery for large-scale digital applications while ensuring operational reliability across distributed environments...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$190K - $220K *

Partner with us to drive impactful sales solutions by leveraging your technical expertise in cybersecurity. Collaborate with the sales team to deliver effective demos and develop innovative solutions...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$190K - $220K *

Unlock your potential by collaborating with sales teams to deliver impactful product demos and technical expertise, driving security solutions for customers and helping shape strategic approaches that...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$82K - $123K *

Unlock potential by joining a dynamic team where you’ll enhance your engineering skills, drive process improvements, and lead impactful projects in a collaborative manufacturing environment, fostering...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$130K - $155K *

Lead the charge in developing system-level test solutions and product qualifications for advanced NAND technologies, ensuring strategic collaboration across teams to deliver high-quality, cost-effecti...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $120K *

Grow your career by engineering and enhancing mission-critical voice and collaboration systems in a secure environment. Leverage your troubleshooting skills to maintain uninterrupted services and ensu...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Advance your sales career by leading enterprise accounts, managing complex deals and building client relationships. Take ownership of the entire sales lifecycle to influence product strategy and drive...

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$136K - $184K *

Develop robust quality systems with suppliers for infrastructure equipment, ensuring high standards throughout the equipment lifecycle. Collaborate across teams to identify defects and drive improveme...

Reposted yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$86K - $138K *

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.