Technical Sales Engineer

The Position: The Technical Sales Engineer is primarily focused on sales activities while serving as the external-facing subject matter expert for the platform (and utilities in general) to enable and empower the rest of the sales team. This is a full-time position reporting to the Head of Growth, or someone designated by the Head of Growth. In this role, you will be a key contributor to driving the revenue pipeline and managing relationships with clients. Responsibilities include: - Pre-Sales Activities - Participate alongside account executives in the full sales cycle, from initial sales discovery to deployment, sustainment, and upgrades/renewals. - Create and conduct product demonstrations tailored to the energy and utilities market. - Develop and present compelling use cases for asset performance management and decision analysis. - Collaborate with clients to understand their technical and business requirements. - Technical Expertise - Provide technical input to proposals, RFPs, marketing collateral, and other sales-related documentation. - Troubleshoot and resolve technical questions during the sales process. - Stay up-to-date on industry standards and the company's software products. - Sales Enablement - Assist in crafting compelling sales pitches by aligning technical solutions to business needs. - Partner with account executives to strategize on target accounts and sales approaches. - Customer Onboarding and Success - Collaborate with implementation teams to ensure smooth transitions from sales to deployment. - Provide initial technical training to new customers. - Market Insights - Research and analyze customer pain points in the energy and utilities sector, focusing on asset performance and decision-making challenges. - Communicate market trends and competitor insights to product development teams. - Relationship Building - Foster trust with technical stakeholders, such as asset/maintenance engineers, system planners, procurement team, and executive leadership. - Maintain relationships post-sale to identify upselling or cross-selling opportunities. - Solution Development - Provide feedback and guidance to internal product and delivery teams based on client comments and industry trends. - Create processes to streamline internal and external workflows. While this is a remote position, Technical Sales Engineers are expected to travel globally for on-site customer meetings, conferences, speaking engagements, networking functions, and internal corporate events. The successful candidate can expect approximately 30-50% travel annually which may not be evenly distributed. The candidate is ideally based in Toronto, but we are open to candidates in Eastern Canada/USA as long as they are within 60 minutes of a major international airport. The ideal candidate will have: - Expertise inB2B enterprise softwarewith a focus ontechnical selling. - Hands-on experience in one or more core programming languages, with the ability to discuss previous projects and contributions. - A demonstrated ability of being able to learn and employ new complex skills quickly and effectively. - Strong knowledge ofenergy and utilities industries, especially asset performance management and decision analytics. Experience in heavily regulated industries is a plus. - Ability to communicate complex technical concepts to both technical and non-technical audiences. - Problem-solving mindset with a focus on aligning technical solutions to business outcomes. - Exceptional self-directed research skills. - Proficiency in tools like CRM platforms, data analysis software, and relevant technical software (e.g., APM, GIS, ERP platforms or simulation tools). - Bachelor's degree in a technical specialization (applied sciences, engineering) - Team player with the ability to operate independently and take initiative. Minimum Requirements: - Experience in customer-facing sales roles (B2B preferred). - Intermediate experience with at least one programming language (Python, JavaScript, C++, C#, Java, Rust, R, etc.). What we offer: - Fully remote work. - Flexible work hours (Core working hours 10:00AM to 3:00PM in your local time zone). - Autonomy with a wide range of responsibilities, opportunities for advancement, and cross-disciplinary exposure. - Competitive base salary plus performance incentives. - Stock options so you can realize the value created with your work in the organization. - Paid time off and Benefits. - Health spending account.