Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$120K - $145K *

Champion the design and management of robust Unified Communications platforms. Collaborate with stakeholders to ensure reliability and support for Webex Calling, Contact Center, and SIP Trunking acros...

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Tackle the complexities of Unified Communications, overseeing critical Cisco Webex platforms and leading incident management efforts. Ensure optimal performance while coordinating with vendors and sta...

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Empower enterprise collaboration by managing Cisco Webex platforms and ensuring their operational health. Act as a key contact for incident management and vendor relations, enabling seamless communica...

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Lead the design and support of enterprise UC platforms, ensuring reliability and security while managing vendor escalations and incident responses for seamless communications across the Americas regio...

Toronto, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Transform enterprise communications by leading the design and support of Unified Communications platforms, ensuring reliability and optimization across platforms such as Webex, while collaborating wit...

Montreal, QCIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Join a team that's dedicated to enhancing Unified Communications solutions. Leverage your expertise to support Cisco Webex environments and drive platform reliability through incident management and v...

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Join a team that supports enterprise Unified Communications solutions, ensuring reliability and security across platforms. Collaborate with vendors and stakeholders to manage incidents and enhance com...

Edmonton, ABIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Drive the operational excellence of enterprise UC platforms across the Americas, ensuring reliability and security by managing incidents, vendor relationships, and maintaining compliance with performa...

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Shape the future of Unified Communications by ensuring the reliability and performance of Cisco Webex platforms. Collaborate with vendors and stakeholders to enhance service delivery across the Americ...

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Optimize and support enterprise Unified Communications platforms, ensuring reliability and compliance while managing vendor relationships and incident resolution in a fast-paced environment across col...

Vancouver, BCIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Unlock your potential as you support and optimize enterprise UC platforms, ensuring reliable and secure communication solutions. Collaborate with vendors and stakeholders to manage incidents, enhance...

Calgary, ABIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$156K - $187K *

Elevate the success of critical Enterprise Systems programs by owning complex, multi-team projects from inception to integration, ensuring stakeholder alignment, timely delivery, and optimal governanc...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$78K - $115K *

Lead the charge in delivering 9-1-1 technical support to customers, analyzing and resolving issues independently while ensuring quality service. Travel to client sites as needed and collaborate with t...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$78K - $115K *

Support critical 9-1-1 and NG9-1-1 services by providing technical assistance, resolving customer issues independently, and traveling as needed to deliver exceptional service while collaborating with...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $110K *

Reimagine the customer experience as a Senior Technical Support Engineer, driving high-quality technical resolutions and fostering relationships with clients. Engage in continuous improvement and team...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $144K *

Empower industries by bridging cutting-edge IoT technology with operational excellence. Collaborate across teams to drive customer success while enhancing logistics, safety, and sustainability through...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $110K *

Unlock potential by leading technical sales efforts in mission-driven projects, engaging with military and federal clients to translate needs into actionable solutions. Collaborate closely with leader...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $110K *

Drive growth in data center liquid cooling markets, securing new product opportunities and guiding customer product planning. Collaborate with customers and internal teams to enhance product adoption...

Calgary, ABIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Analyze and troubleshoot high-tech equipment issues, perform installations and maintenance, and provide exceptional customer support while ensuring communication and forecasting for service needs...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$89K - $130K *

Lead the charge in delivering innovative submarine engineering solutions by driving systems integration, managing stakeholder requirements, and enhancing project practices for high-impact defense prog...

Ottawa, ONIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Transform customer satisfaction by providing expert technical support for complex electro-mechanical systems. Collaborate with engineers to diagnose issues, enhance service delivery, and mentor teams...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$198K - $233K *

Join a team that's transforming the IoT landscape. As a Sales Engineer, you'll leverage innovative technology to improve supply chains and customer operations while driving digital transformation for...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$200K - $300K *

Elevate your impact by owning and innovating complex systems that drive organizational success, while mentoring engineers and ensuring safety and security at scale. This role offers opportunities for...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Shape the future of end-user systems by maintaining and developing Microsoft 365 environments, driving seamless communication, monitoring performance, and ensuring system stability while leading IT pr...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$73K - $97K *

Join a team that's dedicated to providing exceptional sales support! As a vital link in our operations, you'll collaborate with internal and external partners to deliver tailored solutions and enhance...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.