Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$129K - $174K *

Innovate the manufacturing test ecosystem for AI server hardware products. Collaborate with cross-functional teams, drive automation, and enhance quality. Lead the strategy from prototypes to producti...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$72K - $114K *

Join a team that's dedicated to ensuring the performance of critical instrumentation systems in Biopharma. Lead calibration and maintenance activities, mentor junior technicians, and shape best practi...

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$113K - $188K *

Join our team to lead engineering execution for wind farm projects, overseeing technical direction and project delivery while ensuring compliance and operational excellence from start to finish...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$113K - $188K *

Elevate the engineering execution of wind projects by leading cross-functional teams. Act as a key liaison among engineering, project management, and customers, ensuring timely and accurate digital de...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $144K *

Champion seamless technology for executives by providing expert Tier 3+ support and proactive solutions. Ensure flawless operations across all environments while maintaining discretion and presence du...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Analyze complex customer requirements and deliver tailored technical solutions. Collaborate with vendors and internal teams to create competitive proposals, ensuring accurate specifications, budget es...

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$113K - $188K *

Drive project execution excellence by leading engineering for wind farm projects. Act as the key liaison across functions to ensure deliverables meet customer requirements from project initiation to s...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$85K - $110K *

Engage with senior executives by delivering top-notch technical support, solving complex issues across hardware, software, and communication systems. This role requires proactive troubleshooting and c...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Contribute to exceptional tech support for senior executives, ensuring seamless operation and quick resolution of IT issues while managing multiple technologies and liaising with teams for optimal sol...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Collaborate with engineering teams to design effective recruitment strategies, source talent, and improve hiring processes. You’ll play a key role in building the next generation of aerospace and defe...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$120K - $160K *

Empower your career by designing and scaling network infrastructure for cutting-edge AI labs. Collaborate with engineers to enhance lab performance through innovative networking solutions and hands-on...

Today

  •   5 - 7 years exp.  •   Information Technology

$224K - $271K *

Drive impactful solutions by designing and maintaining scalable APIs and services, collaborating with cross-functional teams to enhance user experience and operational efficiency in a SaaS environment...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$143K - $194K *

Drive innovation in messaging infrastructure. Join a dynamic team to build intelligent routing systems and enhance customer communication through scalable, automated solutions across multiple global c...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Lead the charge in technical sales by supporting our customers' networking needs, delivering expert presentations, and driving customer integration to enhance user experience with our advanced Mobile...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$250K - $280K *

Drive technical discovery and architecture for complex B2B cybersecurity solutions. Partner with sales teams to demonstrate product value, address security needs, and guide clients through pre-sales e...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$158K - $197K *

Join a team that's dedicated to empowering enterprise customers with cutting-edge data replication solutions. Your role will bridge sales and technology, ensuring clients achieve their goals through t...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $95K *

Empower your career by acting as a vital technical liaison among sales, engineering, and customers. You'll develop innovative solutions and drive technical initiatives that enhance product offerings w...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$158K - $197K *

Partner with us to empower Enterprise customers with data replication solutions, providing technical expertise and navigating complex business needs while collaborating closely with cross-functional t...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Lead the charge in enhancing system reliability and performance in a large-scale enterprise environment, utilizing Azure technologies and best practices to drive operational excellence and innovative...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$75K - $95K *

Tackle complex technical challenges while leading the Service Desk team. You'll mentor others, improve processes, and ensure high-quality support delivery in a collaborative environment focused on con...

Montreal, QCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Advance technical support excellence by delivering 1st and 2nd level customer service, troubleshooting complex hardware and software issues, and ensuring high satisfaction through effective solutions...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$127K - $184K *

Inspire innovation by engaging with technical sales teams to deliver cloud solutions. Collaborate with customers to understand their needs while presenting cutting-edge cloud architecture and strategi...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Unlock the potential of technical sales as you bridge the gap between product and clients. Lead initiatives from discovery through onboarding, ensuring solutions align with business needs and drive su...

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $125K *

Join a team that pioneers solutions for advanced technical customer support, focusing on diagnosing and resolving complex product issues while ensuring high satisfaction and streamlining collaboration...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Elevate your career by driving installation and optimization of equipment, troubleshooting in customer facilities, and delivering tailored engineering solutions across North America while collaboratin...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.