Bachelor's Degree in Computer Information Systems or Engineering; Master's preferred.
3+ years of Workday development experience.
Workday Pro Workday Extend Developer Certification required; Orchestrate Certification preferred.
Experience with GitHub and SaaS/cloud applications.
Knowledge of industry technical/business information security requirements.
Responsibilities
Develop new integrations between Workday and other applications.
Maintain existing integrations for inbound and outbound applications.
Resolve customer issues escalated from Level 2 and Level 3 support.
Act as liaison between vendors and business units.
Provide subject matter expertise for application projects.
Follow change control processes for system updates and patches.
Monitor system configurations to ensure data integrity.
Benefits
Opportunity for professional development and certifications.
Work in a collaborative environment with cross-functional teams.
Engagement with mission-critical systems and applications.
Potential for career advancement within the organization.
Full Job Description
JOB SUMMARY This position provides Application and Development Support for internal users for various mission critical systems. This position is also responsible for daily response to issues related to system functions, integrations development, report authoring and ongoing rollout of systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develops new integrations between Workday and other applications.
Maintains and supports existing integrations between Workday and other inbound and outbound applications.
Responds to, defines, researches, and resolves customer issues referred by Level 2 and Level 3 support for the applications supported.
Functions as the liaison between vendors and BankUnited business units.
Provides subject matter expertise and participates in projects related to new and existing applications.
Follows defined change control processes to test and install system patches, upgrades, or features.
Maintains system files and monitors system configurations to ensure data integrity.
Reviews, analyzes, and installs application systems in support of the business lines.
Consults with users to identify current operating procedures and clarify objectives.
Documents and writes manuals describing installation and operating procedures.
Analyzes and evaluates existing or newly developed applications or systems and prepares documentation, including detailed technical designs, system flow charts, and system interface descriptions outlining system capabilities and processes.
Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
Adheres to Bank policies and procedures and completes required training.
Identifies and reports suspicious activity.
QUALIFICATIONS
Education
Bachelor's Degree in Computer Information Systems, and/or engineering or comparable experience, with the appropriate emphasis in Business Administration, and Client Server support experience.
Master's Degree in Computer Information Systems, and/or Engineering or comparable experience preferred.
Experience
3+ years of Workday development experience.
Workday Pro Workday Orchestrate Developer Certification preferred.
Workday Pro Workday Extend Developer Certification required.
Experience in GitHub.
Experience researching and keeping "abreast" of industry technical/ business information security requirements and translating those requirements to the Banks information environment.
Proven support experience in software as a service (SaaS) and other cloud applications.
Licenses and Certifications
Six Sigma Green Belt, Certified Scrum Master (CSM) desired.
Knowledge, Skills, and Abilities
Demonstrates excellent oral and written communication skills.
Software Deployment and Patch Management.
Vendor management skills.
Technical Documentation.
Demonstrates broad, in-depth proficiency sufficient to be recognized as an authority or master performer in the applications of this competency; recognized authority / expert in subject matter area.
Problem-solving, time-management, and critical thinking skills.
Customer service skills.
Additional Information
Candidates residing in locations within BankUnited's footprint may be given preference.
About BankUnited
BankUnited, Inc. is a bank holding company headquartered in Miami Lakes, Florida, with 87 banking centers in 15 counties throughout Florida and six banking centers in the New York metropolitan area. BankUnited, Inc. provides a full range of banking services to individual and corporate customers through its subsidiaries, BankUnited, N.A. and BankUnited Investment Services, Inc. BankUnited, Inc. was founded in 2009 and is headquartered in Miami Lakes, Florida.
