In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
Senior Technical Support Engineer
$100K - $140K *
Champion customer satisfaction by providing expert technical support, analyzing issues, and fostering team collaboration. Your insights drive product improvements while enhancing client relationships...
4 days ago
Senior Technical Support Engineer
$100K - $140K *
Help us deliver exceptional technical support! Leverage your expertise to resolve complex customer issues, mentor junior team members, and enhance client satisfaction while managing support cases effe...
4 days ago
$90K - $130K *
Join a team that's dedicated to enhancing customer experience through technical support and engineering expertise. Engage with clients to troubleshoot, resolve, and transform complex storage solutions...
3 days ago
$90K - $130K *
Develop customer-centric solutions by leveraging technical expertise in complex storage environments. Ensure rapid resolution of issues while fostering strong relationships and driving continuous impr...
Yesterday
$90K - $130K *
Support customer success as a technical expert, handling escalations, resolving issues, and improving relationships. Collaborate with cross-functional teams to ensure service excellence in complex IT...
2 days ago
$90K - $120K *
Unlock potential by delivering exceptional customer support through technical expertise. Collaborate closely with clients and teams to resolve complex storage issues while ensuring top-tier satisfacti...
2 days ago
$90K - $120K *
Shape the future of customer support engineering by providing exceptional technical expertise and response to client needs. Collaborate with cross-functional teams to resolve challenges and ensure pro...
Reposted 2 days ago
$90K - $120K *
Join our Customer Support Engineering team to tackle technical challenges, enhance customer satisfaction, and drive innovative solutions in data storage technology while collaborating with diverse tea...
3 days ago
$90K - $130K *
VAST Data is seeking a Customer Support Engineer to provide technical support and solutions for customers in the AI infrastructure space. The role involves responding to customer issues, managing tech...
Reposted 4 days ago
$80K - $105K *
Deliver exceptional deskside support by diagnosing and resolving end-user issues, ensuring smooth operations of hardware and software in a client environment while documenting all solutions effectivel...
Reposted 5 days ago
$70K - $95K *
Unlock your potential as a Production Support Engineer, ensuring a seamless patient experience on our voice AI platform. Triage issues, collaborate with engineers, and enhance system reliability in a...
2 weeks ago
$90K - $130K *
Join a team that's transforming customer support by leveraging your expertise to resolve technical challenges, advocate for client needs, and drive the adoption of innovative data solutions in a fast...
Reposted 2 weeks ago
Senior Technical Support Engineer
$90K - $120K *
Unlock potential by delivering top-notch technical support. As a key player, you'll troubleshoot and resolve technical issues, educate customers, and collaborate with teams to enhance product function...
Reposted 3 weeks ago
Sr. Technical Support Engineer (Virtualization)
$100K - $130K *
Champion customer success by driving the adoption and optimization of cutting-edge hyperconverged infrastructure solutions. Collaborate cross-functionally to resolve complex IT challenges and enhance...
4 days ago
Technical Support Engineer 2 (Remote)
$75K - $95K *
Transform the support landscape by troubleshooting and resolving complex issues across Windows, Linux, and virtualization platforms. Engage with a dynamic team to enhance operations while ensuring top...
3 weeks ago
Technical Support Engineer - Level 3
$75K - $95K *
Lead the charge in optimizing enterprise x86 infrastructure and private cloud services, providing advanced support, troubleshooting complex issues, and driving continual improvement in managed environ...
Yesterday
Senior Customer Support Engineer
$85K - $99K *
Join a team that's committed to resolving complex technical challenges for enterprise clients, enhancing product functionality, and fostering customer success through clear communication in a dynamic...
2 weeks ago
$110K - $120K *
Accelerate progress at the forefront of technical support by owning complex escalations and innovating AI-driven solutions, ensuring efficient resolutions and enhancing our support team's capabilities...
3 days ago
$70K - $95K *
Drive the evolution of client systems by leveraging your engineering expertise to enhance reliability and performance. Collaborate with peers to execute projects, ensuring operational stability and ad...
3 days ago
$70K - $95K *
Collaborate with diverse teams to enhance system reliability and performance, driving solutions that uphold operational stability while meeting organizational goals. Lead complex design and implementa...
4 days ago
$80K - $120K *
Transform the client systems landscape by implementing best practices in reliability, efficiency, and performance. Centered on collaboration, ensure operational stability and integrity while driving c...
5 days ago
$97K - $121K *
Take ownership of complex support tickets as a Tier 2 Support Engineer. Collaborate across teams, troubleshoot networking issues, mentor colleagues, and enhance user experience while ensuring high CSA...
2 weeks ago
$70K - $95K *
Lead the charge in delivering exceptional technical support to customers. Collaborate cross-functionally to resolve complex issues, enhance product understanding, and improve service performance while...
3 weeks ago
$90K - $120K *
Champion customer success by resolving complex technical issues, enhancing product performance through collaboration and automation, and building a foundation for a top-tier support engineering team r...
3 weeks ago
Technical Support Engineer, Thermal & HVAC
$110K - $135K *
Empower customers by providing expert technical support for DCBBS and thermal solutions, ensuring successful deployments, effective troubleshooting, and responsive service to drive satisfaction within...
2 weeks ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.