Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $140K *

Champion customer satisfaction by providing expert technical support, analyzing issues, and fostering team collaboration. Your insights drive product improvements while enhancing client relationships...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $140K *

Help us deliver exceptional technical support! Leverage your expertise to resolve complex customer issues, mentor junior team members, and enhance client satisfaction while managing support cases effe...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Join a team that's dedicated to enhancing customer experience through technical support and engineering expertise. Engage with clients to troubleshoot, resolve, and transform complex storage solutions...

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $130K *

Develop customer-centric solutions by leveraging technical expertise in complex storage environments. Ensure rapid resolution of issues while fostering strong relationships and driving continuous impr...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Support customer success as a technical expert, handling escalations, resolving issues, and improving relationships. Collaborate with cross-functional teams to ensure service excellence in complex IT...

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Unlock potential by delivering exceptional customer support through technical expertise. Collaborate closely with clients and teams to resolve complex storage issues while ensuring top-tier satisfacti...

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Shape the future of customer support engineering by providing exceptional technical expertise and response to client needs. Collaborate with cross-functional teams to resolve challenges and ensure pro...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Join our Customer Support Engineering team to tackle technical challenges, enhance customer satisfaction, and drive innovative solutions in data storage technology while collaborating with diverse tea...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

VAST Data is seeking a Customer Support Engineer to provide technical support and solutions for customers in the AI infrastructure space. The role involves responding to customer issues, managing tech...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $105K *

Deliver exceptional deskside support by diagnosing and resolving end-user issues, ensuring smooth operations of hardware and software in a client environment while documenting all solutions effectivel...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Unlock your potential as a Production Support Engineer, ensuring a seamless patient experience on our voice AI platform. Triage issues, collaborate with engineers, and enhance system reliability in a...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Join a team that's transforming customer support by leveraging your expertise to resolve technical challenges, advocate for client needs, and drive the adoption of innovative data solutions in a fast...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Unlock potential by delivering top-notch technical support. As a key player, you'll troubleshoot and resolve technical issues, educate customers, and collaborate with teams to enhance product function...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Champion customer success by driving the adoption and optimization of cutting-edge hyperconverged infrastructure solutions. Collaborate cross-functionally to resolve complex IT challenges and enhance...

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $95K *

Transform the support landscape by troubleshooting and resolving complex issues across Windows, Linux, and virtualization platforms. Engage with a dynamic team to enhance operations while ensuring top...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $95K *

Lead the charge in optimizing enterprise x86 infrastructure and private cloud services, providing advanced support, troubleshooting complex issues, and driving continual improvement in managed environ...

Markham, ONIn-Person

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$85K - $99K *

Join a team that's committed to resolving complex technical challenges for enterprise clients, enhancing product functionality, and fostering customer success through clear communication in a dynamic...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $120K *

Accelerate progress at the forefront of technical support by owning complex escalations and innovating AI-driven solutions, ensuring efficient resolutions and enhancing our support team's capabilities...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Drive the evolution of client systems by leveraging your engineering expertise to enhance reliability and performance. Collaborate with peers to execute projects, ensuring operational stability and ad...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Collaborate with diverse teams to enhance system reliability and performance, driving solutions that uphold operational stability while meeting organizational goals. Lead complex design and implementa...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $120K *

Transform the client systems landscape by implementing best practices in reliability, efficiency, and performance. Centered on collaboration, ensure operational stability and integrity while driving c...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$97K - $121K *

Take ownership of complex support tickets as a Tier 2 Support Engineer. Collaborate across teams, troubleshoot networking issues, mentor colleagues, and enhance user experience while ensuring high CSA...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Lead the charge in delivering exceptional technical support to customers. Collaborate cross-functionally to resolve complex issues, enhance product understanding, and improve service performance while...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Champion customer success by resolving complex technical issues, enhancing product performance through collaboration and automation, and building a foundation for a top-tier support engineering team r...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $135K *

Empower customers by providing expert technical support for DCBBS and thermal solutions, ensuring successful deployments, effective troubleshooting, and responsive service to drive satisfaction within...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.