In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
Technical Support Engineer - US - Remote
$100K - $120K *
Join a dynamic team to advocate for customers and solve their complex technical challenges. Collaborate with cross-functional teams and develop internal tools that enhance product performance and scal...
1 week ago
$81K - $101K *
Lead the charge in providing exceptional technical support for clients while leveraging AI tools to streamline workflows and enhance operational efficiency. Collaborate with cross-functional teams to...
Today
$81K - $101K *
Accelerate client support by leveraging AI tools while managing technical issues and ensuring efficient resolutions across our operational teams. Play a key role in enhancing customer communication an...
Today
$81K - $101K *
Innovate client solutions by efficiently managing technical support tasks, leveraging AI tools to enhance workflows, and collaborating with cross-functional teams to ensure optimal customer satisfacti...
1 week ago
$81K - $101K *
Join a team that's revolutionizing technical support using AI to enhance customer satisfaction and operational efficiency. You'll handle complex issues, collaborate with cross-functional teams, and dr...
1 week ago
$100K - $120K *
Champion day-to-day production health and customer issue resolution, driving proactive monitoring and effective communication with clinical teams to ensure optimal platform performance across diverse...
2 weeks ago
Customer Support Engineer (Tier 1)
$63K - $99K *
Champion exceptional user support by resolving technical issues swiftly, managing a dynamic ticket queue, and collaborating with cross-functional teams to enhance customer experience...
2 weeks ago
Customer Support Engineer (Tier 1)
$84K - $132K *
Transform user experiences by providing top-notch technical support to a diverse community. Collaborate with cross-functional teams to solve complex issues while ensuring high user satisfaction in a f...
2 weeks ago
$80K - $95K *
Unlock potential by leading level 2 technical support for AI companies, diagnosing complex GPU and Kubernetes issues, and building robust support processes to enhance customer experience and resolutio...
1 week ago
Software Engineer - Tech Support
$65K - $105K *
Support and enhance customer service by providing effective remote software support. Collaborate with clients and technical teams to diagnose and resolve issues, improving system efficiency and custom...
2 days ago
Software Engineer - Tech Support
$65K - $105K *
Join a team that's dedicated to enhancing customer satisfaction by providing comprehensive remote support. Collaborate with technicians and engineering teams to solve complex issues and streamline pro...
2 days ago
Amazon Connect Support Engineer
$95K - $115K *
Join a team that's focused on maintaining and enhancing AWS-based contact center solutions. This role involves monitoring, troubleshooting, and collaborating to ensure system reliability for seamless...
3 weeks ago
$150K - $180K *
Lead and innovate the technical ecosystem for senior leadership, overseeing operations, projects, and event support. Build trusted relationships while ensuring zero-failure technology solutions that d...
1 month ago
Senior Technical Support Engineer
$95K - $120K *
Lead the charge in providing exceptional technical support, guiding customers through advanced troubleshooting while mentoring team members and driving process improvements across service offerings an...
Today
$80K - $95K *
Join a team that's dedicated to providing exceptional technical support for our enterprise software. Collaborate with customers and internal teams to diagnose and resolve complex software issues in a...
1 week ago
Staff Engineer, Customer Support
$100K - $120K *
Drive exceptional on-site support by installing, troubleshooting, and servicing advanced K&S equipment. Lead training initiatives and guide junior team members, ensuring client satisfaction through ef...
3 weeks ago
$90K - $110K *
Empower customer solutions as a Technical Support Engineer, troubleshooting issues and providing exceptional service across multiple clients. Collaborate with a dynamic team, enhancing user experience...
Reposted 1 month ago
Technical Support Representative
$104K - $114K *
Grow your career by providing hands-on technical support and training, managing product improvements, and enhancing customer satisfaction through effective problem-solving in the mining equipment indu...
1 week ago
$95K - $115K *
Lead the charge in delivering exceptional technical support for complex electro-mechanical systems and software. Collaborate with engineers and customers to troubleshoot and resolve issues, ensuring h...
3 weeks ago
$95K - $115K *
Join a dynamic team as a technical expert providing critical support to engineers and customers in troubleshooting and resolving complex electro-mechanical systems, while driving customer satisfaction...
3 weeks ago
$110K - $130K *
Deliver exceptional technical expertise to diagnose and resolve complex product issues, supporting enterprise customers and collaborating across teams to ensure successful integrations and custom solu...
Reposted 3 weeks ago
Technical Support Engineer, L2
$80K - $95K *
Drive exceptional customer support by leveraging advanced technical skills to resolve complex issues and enhance satisfaction in a dynamic, 24x7 environment while collaborating with engineering teams...
1 week ago
Senior Technical Support Engineer
$100K - $120K *
Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...
Reposted 1 week ago
Support Engineer, Amazon Leo Enterprise Customer Support
$95K - $160K *
Transform complex networking challenges into solutions by leading high-severity incident resolutions and mentoring junior engineers, ensuring optimal network performance on a global scale through expe...
Reposted 4 days ago
$84K - $94K *
Transform IT support by delivering seamless, friendly assistance to diverse teams. Collaborate with remote employees and enhance operational efficiency through effective management of tools, systems...
2 weeks ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.