Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $120K *

Join a dynamic team to advocate for customers and solve their complex technical challenges. Collaborate with cross-functional teams and develop internal tools that enhance product performance and scal...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$81K - $101K *

Lead the charge in providing exceptional technical support for clients while leveraging AI tools to streamline workflows and enhance operational efficiency. Collaborate with cross-functional teams to...

Today

  •   Less than 5 years exp.  •   Technical Services

$81K - $101K *

Accelerate client support by leveraging AI tools while managing technical issues and ensuring efficient resolutions across our operational teams. Play a key role in enhancing customer communication an...

Today

  •   Less than 5 years exp.  •   Technical Services

$81K - $101K *

Innovate client solutions by efficiently managing technical support tasks, leveraging AI tools to enhance workflows, and collaborating with cross-functional teams to ensure optimal customer satisfacti...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$81K - $101K *

Join a team that's revolutionizing technical support using AI to enhance customer satisfaction and operational efficiency. You'll handle complex issues, collaborate with cross-functional teams, and dr...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Champion day-to-day production health and customer issue resolution, driving proactive monitoring and effective communication with clinical teams to ensure optimal platform performance across diverse...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$63K - $99K *

Champion exceptional user support by resolving technical issues swiftly, managing a dynamic ticket queue, and collaborating with cross-functional teams to enhance customer experience...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$84K - $132K *

Transform user experiences by providing top-notch technical support to a diverse community. Collaborate with cross-functional teams to solve complex issues while ensuring high user satisfaction in a f...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Unlock potential by leading level 2 technical support for AI companies, diagnosing complex GPU and Kubernetes issues, and building robust support processes to enhance customer experience and resolutio...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$65K - $105K *

Support and enhance customer service by providing effective remote software support. Collaborate with clients and technical teams to diagnose and resolve issues, improving system efficiency and custom...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$65K - $105K *

Join a team that's dedicated to enhancing customer satisfaction by providing comprehensive remote support. Collaborate with technicians and engineering teams to solve complex issues and streamline pro...

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Join a team that's focused on maintaining and enhancing AWS-based contact center solutions. This role involves monitoring, troubleshooting, and collaborating to ensure system reliability for seamless...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Lead and innovate the technical ecosystem for senior leadership, overseeing operations, projects, and event support. Build trusted relationships while ensuring zero-failure technology solutions that d...

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $120K *

Lead the charge in providing exceptional technical support, guiding customers through advanced troubleshooting while mentoring team members and driving process improvements across service offerings an...

Today

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Join a team that's dedicated to providing exceptional technical support for our enterprise software. Collaborate with customers and internal teams to diagnose and resolve complex software issues in a...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Drive exceptional on-site support by installing, troubleshooting, and servicing advanced K&S equipment. Lead training initiatives and guide junior team members, ensuring client satisfaction through ef...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $110K *

Empower customer solutions as a Technical Support Engineer, troubleshooting issues and providing exceptional service across multiple clients. Collaborate with a dynamic team, enhancing user experience...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Technical Services

$104K - $114K *

Grow your career by providing hands-on technical support and training, managing product improvements, and enhancing customer satisfaction through effective problem-solving in the mining equipment indu...

Lively, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Lead the charge in delivering exceptional technical support for complex electro-mechanical systems and software. Collaborate with engineers and customers to troubleshoot and resolve issues, ensuring h...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$95K - $115K *

Join a dynamic team as a technical expert providing critical support to engineers and customers in troubleshooting and resolving complex electro-mechanical systems, while driving customer satisfaction...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Deliver exceptional technical expertise to diagnose and resolve complex product issues, supporting enterprise customers and collaborating across teams to ensure successful integrations and custom solu...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Drive exceptional customer support by leveraging advanced technical skills to resolve complex issues and enhance satisfaction in a dynamic, 24x7 environment while collaborating with engineering teams...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $160K *

Transform complex networking challenges into solutions by leading high-severity incident resolutions and mentoring junior engineers, ensuring optimal network performance on a global scale through expe...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$84K - $94K *

Transform IT support by delivering seamless, friendly assistance to diverse teams. Collaborate with remote employees and enhance operational efficiency through effective management of tools, systems...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.