Support Escalation Engineer Jobs

Join a team that's dedicated to delivering exceptional customer support and technical solutions. As a key player in our operations, you'll troubleshoot complex issues, mentor junior engineers, and ens...

Join a team that's shaping the future of military operations by developing software solutions for the War Data Platform (WDP) that integrate data and enhance decision-making across critical environmen...

Join us to develop impactful software solutions that power mission-critical systems within a dynamic DevSecOps environment, supporting advanced AI initiatives and collaborative defense strategies acro...

Contribute to the success of complex cyber-initiatives by bridging project management and technical teams, providing analytical support, and ensuring project objectives are met within a fast-paced Agi...

Engage in a pivotal role where you drive Azure technical strategies, managing high-stakes client relationships and optimizing cloud environments while ensuring operational excellence and proactive inc...

Join a dynamic team to enhance reliability and operational excellence, driving innovation in cloud solutions and monitoring strategies. Collaborate with cross-functional teams to ensure robust systems...

Champion the successful execution of complex cyber-initiatives by supporting project managers with organizational prowess, analytical insights, and effective communication within fast-paced Agile envi...

Transform software engineering practices by designing and delivering mission-critical applications for a key Department of War initiative. Collaborate within an agile environment to enhance operationa...

Explore a vital role in designing and implementing advanced TELCO solutions, leveraging deep technical expertise to guide network migrations and enhance infrastructure. Join a team dedicated to delive...

Join a team that's focused on ensuring platform stability and uptime across multiple departments. You'll lead initiatives for high-availability, developing strategies for automation and incident respo...

Engineer innovative telephony solutions, optimizing Five9 Contact Center infrastructure to enhance customer experiences. Collaborate with teams, analyze data, and drive system improvements in a dynami...

Join a team that's dedicated to maintaining Endpoint health and security across 5,000 devices. Lead configuration management, compliance efforts, and collaborate with cross-functional teams to enhance...

Transform the enterprise software landscape by establishing impactful client relationships and navigating complex sales environments. Enjoy autonomy and collaborate within a dynamic team while driving...

Engage with top-tier enterprises, leveraging 8+ years in solution sales. Navigate complex organizations, build meaningful relationships, and drive impactful outcomes across the Northeast. Enjoy autono...

Transform your sales career by driving new logo acquisition and nurturing existing SMB relationships in a high-energy, collaborative environment that values growth and innovation...

Shape the future of endpoint security by designing and optimizing robust technologies and automation solutions to enhance organizational protection and streamline operations across the enterprise envi...

Contribute to enhancing security by designing and optimizing endpoint security solutions and automation workflows, collaborating with teams to safeguard assets and streamline incident response in a dy...

Empower your career by designing and enhancing endpoint security technologies. Collaborate with teams to strengthen security postures, develop automation workflows, and respond to incidents in a dynam...

Join a team that's redefining customer success by bridging technical expertise with client partnerships. You'll guide customers in leveraging our security platform, ensuring seamless onboarding and on...

Serve as a key technical advisor, fostering partnerships with customers to ensure successful onboarding, implementation, and long-term value from our platform, while driving product adoption and satis...

Shape the future of technical documentation by leveraging your expertise to create high-quality manuals that simplify complex mainframe software processes, collaborating closely with development teams...

Champion customer support efficiency by defining vital product requirements that enhance agent tooling, skills-based routing, and incident management, while driving continuous improvements that elevat...

Partner with us to streamline the Lead-to-Cash process in Customer Support. As a key advocate, you'll develop requirements for tools and strategies that enhance agent efficiency and improve customer e...

Champion growth by managing enterprise sales in the Northeast, engaging clients face-to-face, and navigating complex organizations to drive market impact while enjoying autonomy and trust in your role...

Drive mission success by designing and developing enterprise applications in a dynamic, containerized environment, collaborating closely with cross-functional teams to innovate and enhance web solutio...